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Our client is looking for a Senior UX Designer for a 10 month contract in Toronto. This is an onsite role. Rate: $506.95 - $551.64
Job Responsibility:
Work closely with the other Leads, Experience Design and Senior Manager, Experience Design (UX) to understand strategic direction and priorities
Consult with business, technical, CX team, clinical leads and users to gain a deep understanding of the user needs, the issues to solve, the existing workflows, and the technical constraints
Communicate with - and provide guidance to - internal teams, external partners and vendors on UX deliverables
Perform heuristic evaluations of existing products to determine gaps and opportunities
Conceive, plan and conduct iterative UX research (ex: user interviews, focus groups, surveys) and perform thematic analysis to translate user feedback into actionable insights and prioritized recommendations
Leverage user data and user-centred design to build out product taxonomies, IA, sitemaps, user flows, UI content, customer journey maps, wireframes, prototypes and mockups
Product Iterate on design and functionality by performing usability testing to ensure the delivery of effective, user-friendly experiences and visually appealing interfaces for clinical and patient-facing web sites and applications
Conduct iterative design reviews with product teams and partners for feedback and clarity
Perform end-to-end validation of screens to ensure compliance with UX/UI specifications and AODA (WCAG Level AA) guidelines and work with business, technical teams and vendors to address defects
Provide regular status updates to the product team, UX Lead, and Senior Manager, Experience Design (UX) on progress and blockers
Other duties as assigned by management
Requirements:
Extensive experience with User experience (UX) design for complex web sites and applications (6+ years)
Proven experience with User experience (UX) research methodologies and conducting research-related activities, including interviews, usability testing, and surveys
Strong task flow analysis skills and ability to generate current and future-state user flows
Comfortable working in a complex, highly regulated environment