This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Senior UX Designer for a highly collaborative digital experience team focused on building intuitive, scalable, and customer-centered digital products. This is an exciting opportunity for an experienced UX professional who thrives in complex environments and is passionate about improving user journeys, driving usability outcomes, and partnering cross-functionally to deliver impactful digital experiences.
Job Responsibility
Lead UX strategy and execution for complex customer journeys, including onboarding, account management, and digital servicing experiences
Define user flows, information architecture, interaction models, and scalable UX patterns
Create low- and high-fidelity wireframes, mockups, and interactive prototypes
Conduct user research and usability testing
translate insights into actionable design recommendations
Use analytics, testing insights, and user feedback to inform design decisions and improve customer outcomes
Partner cross-functionally with product, engineering, accessibility, content strategy, analytics, and business stakeholders to shape requirements and user experiences
Collaborate with experimentation teams to develop and measure testable design variants
Facilitate design reviews, workshops, and collaborative working sessions
Contribute to reusable UI components and design system documentation, including responsive behavior and accessibility standards
Ensure all designs align with WCAG accessibility requirements and UX best practices
Mentor junior designers and help elevate overall design quality across the organization
Navigate ambiguity and balance user needs, business goals, and technical considerations
Requirements
5+ years of experience in UX Design, Product Design, or Experience Design
Strong portfolio demonstrating the end-to-end UX process across complex digital products and customer journeys
Expertise in information architecture, interaction design, usability testing, and responsive design
Experience creating wireframes, prototypes, journey maps, and detailed UX specifications
Proficiency with Figma and modern prototyping/design tools
Strong understanding of accessibility standards and WCAG compliance
Experience partnering with cross-functional teams in agile product environments
Ability to translate research and analytics into user-centered design solutions
Excellent communication, presentation, and stakeholder management skills
Nice to have
Experience contributing to or working within enterprise design systems preferred
Familiarity with experimentation platforms and A/B testing workflows is a plus
What we offer
Medical, vision, dental, and life and disability insurance