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Senior User Researcher

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Naughty Dog

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Location:
United States , Santa Monica

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

135000.00 - 168000.00 USD / Year
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Job Description:

As part of this commitment to craft and excellence, we’re building out a new User Experience Research (UXR) department to ensure that we’re reaching the highest level of excellence in our players’ experience. We’re looking for an experienced, curious, and collaborative Senior User Researcher to help establish the foundation of the team, guide our research practices, and partner with developers across the studio and at PlayStation Studios to deliver world-class experiences.

Job Responsibility:

  • Collaborate with developers from across the studio to understand research needs and create actionable study plans that align with development goals
  • Design and execute research activities that support the creation and refinement of our games from usability testing to player experience evaluation
  • Moderate playtests, interviews, and surveys, observe user sessions, analyze findings, and synthesize actionable insights for development teams
  • Present findings clearly and persuasively to developers at all levels, fostering a deep understanding of player behavior, motivation, and experience
  • Partner with the Production and Design departments to embed user research meaningfully within development pipelines
  • Help evolve research methods, tools, and processes to support future Naughty Dog titles and the continued growth of our new UXR department
  • Mentor junior researchers, supporting their professional growth and contributing to a collaborative, learning-focused environment
  • Advocate for the voice of the player throughout the studio, ensuring that empathy, clarity, and data-informed creativity guide our decision-making

Requirements:

  • 5+ years of experience in user research, UX research, or related fields within the games industry or interactive media
  • Proven expertise in qualitative and/or quantitative research methods (e.g., usability studies, interviews, surveys, analytics interpretation)
  • Strong ability to translate complex data into clear, concise, and actionable insights
  • Excellent verbal and written communication skills, with experience presenting findings to multi-disciplinary audiences
  • Exceptional collaboration and influencing skills
  • able to work effectively with creative, technical, and production partners
  • Solid leadership skills, able to help mentor more junior colleagues and advocate for the UR department
  • A deep curiosity about player psychology, motivation, and behavior
  • High attention to detail, with a strong sense of ownership and accountability
  • Passion for games and a solid understanding of the development process from pre-production through launch

Nice to have:

  • Advanced degree in Human-Computer Interaction, Cognitive Psychology, Interaction Design, or a related field
  • Familiarity with narrative, single player game research and player experience evaluation
  • Experience mentoring other researchers and/or building new research capabilities within a studio
  • Familiarity with data visualization, statistical analysis, or UX telemetry tools
  • Prior experience with AAA console or PC game development
  • You’ve helped establish or scale a research function within a creative organization
  • You’re excited to help shape how Naughty Dog understands and serves its players
  • Experience with gameplay accessibility features
  • You bring a unique, interdisciplinary background or unconventional perspective that broadens how we think about games and players

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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