Senior User Researcher Job at Whitehall Resources Ltd (London)

Senior User Researcher

Activision is looking for a passionate and experienced Senior User Researcher to...

Location

United States , Sherman Oaks

Salary:

92920.00 - 171814.00 USD / Year

Activision

Expiration Date

Until further notice

Requirements

Deep experience conducting and leading applied user research and product evaluation on mobile free-to-play games
Experience owning research workstreams and managing stakeholder needs within a development context
Experience working on free-to-play, or , evolving products (e.g., live ops, feature iteration, or player retention)
Experience with, and passion for video games is a must, and an ideal candidate will be well versed in at least one of Activision’s titles, preferably Call of Duty
Bachelor’s degree required (computer science, statistics, branches of psychology, human computer interaction, human factors, or related field)
Strong understanding of qualitative research methods and study design for game development contexts
Experience integrating multiple data sources (qualitative, quantitative, telemetry) into cohesive insights
Strong project management and prioritization skills across multiple research efforts
5–7+ years of experience conducting user research for video games
A passion for video games, especially FPS, PvE, PvP, Action/Adventure, Strategy, Simulation/Management games, particularly on mobile platforms

Job Responsibility

Leads and owns user research for at least one mobile-focused project
Develops and maintains a strategic research plan aligned with product goals and development timelines
Carries out and oversees research using a variety of methods
Integrates multiple sources of insight to deliver robust and actionable insights
Crafts and delivers clear, actionable reports and presentations
Proactively identifies research opportunities and partners with stakeholders
Offers design recommendations grounded in research findings
Contributes to the evolution of research methods, tools, and best practices
Mentors and supports junior researchers
Occasionally travels to run on-site tests or engage directly with development partners

What we offer

Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
401(k) with Company match, tuition reimbursement, charitable donation matching
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs
Relocation assistance (if required to move geographic locations)

Fulltime

Senior User Researcher

A leading digital services client that supports both public and private sector p...

Location

United Kingdom , London

Salary:

55000.00 - 70000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Expertise in applying user research strategies across different environments
Previous experience of working in multidisciplinary teams to design and deliver people-centred services
Experience of line management and or training other user researchers
Ability to confidently communicate & stakeholder management skills, with the ability also to manage conflict
A good understanding of other multi-purpose roles across design, product & tech
Strong leadership skills and the ability to have difficult conversations with clients to find the best way to progress

Job Responsibility

Advise clients on how to solve different complex problems using research, people-centred design & flexible, fast-paced research
Lead teams to design services that meet different user needs
Advocate for inclusive approaches within user research
Engage with clients & stakeholders and advise each on how to benefit the most from user research
Support in recruitment, events and winning new business
Promote people-centred design offer both internally & externally

What we offer

Pension Contributions
Flexible Benefit scheme
Health and Wellbeing
Up to 25 days holidays per annum alongside UK public holidays

Fulltime

Senior User Researcher

We are seeking a Senior User Researcher to join our multi-disciplinary team of o...

Location

United States , Multiple Locations

Salary:

119800.00 - 234700.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience
OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience
OR equivalent experience
Hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in an AI-forward technology industry setting
Experience impacting both product direction and detailed experience design on products leveraging AI and large language models (LLMs)
Proficient in data or funnel analysis or deep quantitative research design and analysis
Use of AI to augment research workflows (planning, moderating, analysis, reporting)
Experience with integrating research/customer data in AI model evaluation sets and quality rubrics

Job Responsibility

Create a research strategy and build/deliver impactful research plan(s) that provide deep competitive and customer insights needed to impact strategy and UX
Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers
Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters
Define and measure UX approaches, metrics, and work with core stakeholders on research planning
Innovate and develop new approaches to measure users’ experiences
Gain insights into user behavior, retention and churn by studying the product funnel and align qualitative research plans to uncover the ‘why’
Identify stakeholders across Microsoft and bring them along as you provide qualitative and quantitative customer feedback to influence product development at different granularity, from product strategy to cross-platform coherence to feature usability
Work across organizational boundaries and across disciplines with UX Designers, other User Researchers, Data/Applied Science, Program Managers and Engineers to ensure that we’re addressing the most critical business and technology objectives to meet the right user needs and opportunities
Land impact broadly from your customer-focused knowledge by working across multiple organizations (from Outlook to Teams to M365) and their respective engineering, design and marketing teams
Partner with Applied and Data Science to integrate customer data and insights into AI model evaluation sets and quality rubrics

Fulltime

Senior User Researcher

We are looking for a Senior User Researcher for a 6 Month Fixed-term contract to...

Location

United Kingdom

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Demonstrable Senior User Research Experience
Experience working with Multidisciplinary Project Teams
Experience working on GDS or Public Sector Projects
Must be eligible for NPPV3 clearance
Inclusive research – Conducting user research in an ethical way that ensures the safety of everyone involved. This includes actively identifying accessibility needs of users and being confident in making adjustments for these
Qualitative analysis and synthesis – working with findings from user research to produce representative user journeys, user stories and user needs
Facilitation – skilled in a variety of sessions, from user interviews and usability testing to co-analysis and co-synthesis sessions
guiding other stakeholders through these, clearly explaining the processes to enable them to engage fully and contribute
Written communication – write and share findings in an engaging and meaningful way to colleagues and stakeholders
Recommendation & implementation – Work collaboratively with the wider design team, experts and clients to produce clear insights that will enable project teams to make informed design decisions

Job Responsibility

Plan, facilitate and lead user research activities on a variety of projects
Champion our UCD approach
Lead multidisciplinary teams and clients in the pursuit of inclusive, accessible and effective research outcomes
Help to define the way our disciplines work together, and progress the way NEC Digital Studio delivers inclusive, accessible, and effective design

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

Fulltime

Senior User Researcher

We are looking for a Senior User Researcher for a 10 Week Contract to work on an...

Location

United Kingdom

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Demonstrable Senior User Research Experience
Experience working with Multidisciplinary Project Teams
Experience working on GDS or Public Sector Projects
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK

Job Responsibility

Work on an internal product development project
Champion user-centred design (UCD) approach

Fulltime

Senior User Researcher

We’re looking for a Senior User Researcher with significant experience in delive...

Location

United Kingdom

Salary:

46000.00 - 65000.00 GBP / Year

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Leading and advocating for the user research activities on a project
Conducting user research in an ethical way that ensures the safety of everyone involved
planning and conducting research activities across the different agile phases of a project
working with findings from user research to produce representative user journeys, user stories and user needs
skilled in a variety of sessions, from user interviews and usability testing to co-analysis and co-synthesis sessions
you have an interest in the discipline or some experience in service design thinking and outcomes
write and share findings in an engaging and meaningful way to colleagues and stakeholders
Work collaboratively with the wider design team, experts and clients to produce clear insights
you can lead the conversation, and look for ways to participate and add value
you know how to negotiate and guide clients and stakeholders towards positive outcomes

Job Responsibility

plan, facilitate and lead user research activities on a variety of projects
champion our UCD approach
Leading and directing projects
Team support and management
Defining and refining practice
Supporting new business
Supporting our Design School with the development and delivery of courses

What we offer

Private Medical Cover funded by NEC for Employees
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
free access to LinkedIn Learning
Give back days
Annual team and company away-days

Fulltime

Senior User Researcher

As part of this commitment to craft and excellence, we’re building out a new Use...

Location

United States , Santa Monica

Salary:

135000.00 - 168000.00 USD / Year

Naughty Dog

Expiration Date

Until further notice

Requirements

5+ years of experience in user research, UX research, or related fields within the games industry or interactive media
Proven expertise in qualitative and/or quantitative research methods (e.g., usability studies, interviews, surveys, analytics interpretation)
Strong ability to translate complex data into clear, concise, and actionable insights
Excellent verbal and written communication skills, with experience presenting findings to multi-disciplinary audiences
Exceptional collaboration and influencing skills
able to work effectively with creative, technical, and production partners
Solid leadership skills, able to help mentor more junior colleagues and advocate for the UR department
A deep curiosity about player psychology, motivation, and behavior
High attention to detail, with a strong sense of ownership and accountability
Passion for games and a solid understanding of the development process from pre-production through launch

Job Responsibility

Collaborate with developers from across the studio to understand research needs and create actionable study plans that align with development goals
Design and execute research activities that support the creation and refinement of our games from usability testing to player experience evaluation
Moderate playtests, interviews, and surveys, observe user sessions, analyze findings, and synthesize actionable insights for development teams
Present findings clearly and persuasively to developers at all levels, fostering a deep understanding of player behavior, motivation, and experience
Partner with the Production and Design departments to embed user research meaningfully within development pipelines
Help evolve research methods, tools, and processes to support future Naughty Dog titles and the continued growth of our new UXR department
Mentor junior researchers, supporting their professional growth and contributing to a collaborative, learning-focused environment
Advocate for the voice of the player throughout the studio, ensuring that empathy, clarity, and data-informed creativity guide our decision-making

Fulltime

New

Senior Mixed Methods User Researcher

The Firefox User Research team champions human-centered exploration of complex p...

Location

Canada

Salary:

105000.00 - 130000.00 CAD / Year

Mozilla

Expiration Date

Until further notice

Requirements

4-6 years of UX research work experience in the consumer technology industry
Significant experience leading both evaluative and generative research across multiple phases of the product development lifecycle
Demonstrated success operating in fast-paced, agile environments, adapting to shifting priorities while maintaining research impact
Experience applying a diverse set of qualitative methods (e.g., interviews, concept testing, usability studies) and practical experience with quantitative approaches (e.g., survey design, data analysis)
Strong judgment in evaluating research priorities and making trade-off recommendations across multiple concurrent workstreams
Deep, current knowledge of AI tools used in research workflows, with the expertise to evaluate their outputs critically and apply them responsibly and effectively
Collaborative communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights
Experienced in supporting iterative, user-centered product development, ensuring research continuously informs design and strategy
Commitment to our values: Welcoming differences
Being relationship-minded

Job Responsibility

Lead mixed method user research studies across the mobile and privacy product spaces, developing research materials, executing research, and turning data into actionable recommendations
Facilitate a user-centered design and product development process that advocates for users' needs and perspectives
Leverage AI tools thoughtfully across the research workflow while applying critical review to ensure outputs are accurate
contribute to the development of standards for responsible AI use in research
Partner cross-functionally with product, design, engineering, data science, and marketing to identify high-impact research opportunities and align insights to business priorities
Understand and incorporate complex and nuanced technical and business requirements into research
Collaborate with Mixed Methods and Quantitative User Researchers

What we offer

Generous performance-based bonus plans to all eligible employees
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program

Fulltime

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Senior User Researcher

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Senior User Researcher

Senior User Researcher

Senior User Researcher

Senior User Researcher

Senior User Researcher

Senior User Researcher

Senior User Researcher

Senior User Researcher

Senior Mixed Methods User Researcher

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