Senior User Researcher

• Responsible for planning & leading multiple/complex research projects
• Aligns research activities with broader plans
• Advise management on the best course of action for each project (methodologies, timeline…)
• Support UR Director and dev teams in establishing a research roadmap for all projects
• Define the focus for each test with the development teams and the user research team
• Design and conduct user research studies to drive customer-centric experiences in games in development
• Define research methodologies that will provide actionable consumer insights
• Participate in screening/recruiting and managing participants before and after each test
• Participate in lab maintenance before each test
• Monitor the participants during user tests
• Write thorough analysis of the participants’ behaviour and point of view based on surveys and/or interviews and monitoring notes
• Coach juniors when necessary to improve best practices

• A minimum of 5 years of experience in user research in the video games industry (mandatory)
• Bachelor or Master’s Degree in psychology, ethnography, marketing research, information science, cognitive science, human computer interaction, computer science or related field
• A clear understanding of game development processes (mandatory)
• Able to clearly identify issues with tested products and prioritise those issues through reporting
• Strong communication skills including: Presentatin writing and delivery skills
• Challenging stakehlders regarding requests feasibility and best practices
• Comfortable with qualitative research tools like interviews, survey development, usability testing, etc.
• Solid knowledge of Microsoft Office Suite (including Excel and PowerPoint)
• Resourceful, quick to learn, and willing to make games better through user research
• Adaptable, action-oriented and a keen attention to detail
• Strong collaborator, empathy and people skills
• Passion for video games

An understanding of the dynamic between studios and publishers

• Core hours 9.30am – 4pm, remaining hours worked flexibly
• Relocation support to Nottingham, UK (if required)
• Holiday allowance that increases with service (to a maximum of 30 days plus statutory public holidays)
• Annual pay reviews
• Company pension contribution that increases with service
• Company enhanced full pay for maternity leave for the first 26 weeks (to qualifying expectant mothers)
• Clear career progression within Dambuster Studios
• Studio funded learning and development opportunities
• Modern game development environment with the latest technologies
• Vibrant, modern city centre location with good transport links
• Fully subsidised gym membership with Virgin gym (Nottingham)
• Annual Christmas party and Summer Family BBQ
• Quarterly company funded cross-team events
• Free financial advice
• Employee referral bonus scheme
• Cycle to work scheme
• Weekly office treats, including breakfast on Monday and pastries on Friday