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Senior User Researcher

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Activision

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Location:
United States , Sherman Oaks

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Contract Type:
Employment contract

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Salary:

92920.00 - 171814.00 USD / Year

Job Description:

Activision is looking for a passionate and experienced Senior User Researcher to lead user research on some of the world’s best-known franchises. Your role will primarily focus on owning and driving research for Call of Duty Mobile and other Activision projects. The ideal candidate is a motivated and experienced researcher familiar with testing Mobile shooters, including Multiplayer, Battle Royale, and live ops for player sentiment and usability, and who can translate insights into meaningful impact on development decisions. In this role, you will plan and execute research activities while developing a strategic approach to research for your product area. As you grow into your responsibilities, you will be expected to build strong relationships with stakeholders, identify opportunities where research can add value, and contribute to the development of research practices within the team. This role is based in our Sherman Oaks, California office and follows an onsite work schedule of three days per week (Tuesday, Wednesday, and Thursday). Work arrangements may change at the company’s discretion to meet business needs.

Job Responsibility:

  • Leads and owns user research for at least one mobile-focused project
  • Develops and maintains a strategic research plan aligned with product goals and development timelines
  • Carries out and oversees research using a variety of methods
  • Integrates multiple sources of insight to deliver robust and actionable insights
  • Crafts and delivers clear, actionable reports and presentations
  • Proactively identifies research opportunities and partners with stakeholders
  • Offers design recommendations grounded in research findings
  • Contributes to the evolution of research methods, tools, and best practices
  • Mentors and supports junior researchers
  • Occasionally travels to run on-site tests or engage directly with development partners

Requirements:

  • Deep experience conducting and leading applied user research and product evaluation on mobile free-to-play games
  • Experience owning research workstreams and managing stakeholder needs within a development context
  • Experience working on free-to-play, or , evolving products (e.g., live ops, feature iteration, or player retention)
  • Experience with, and passion for video games is a must, and an ideal candidate will be well versed in at least one of Activision’s titles, preferably Call of Duty
  • Bachelor’s degree required (computer science, statistics, branches of psychology, human computer interaction, human factors, or related field)
  • Strong understanding of qualitative research methods and study design for game development contexts
  • Experience integrating multiple data sources (qualitative, quantitative, telemetry) into cohesive insights
  • Strong project management and prioritization skills across multiple research efforts
  • 5–7+ years of experience conducting user research for video games
  • A passion for video games, especially FPS, PvE, PvP, Action/Adventure, Strategy, Simulation/Management games, particularly on mobile platforms
  • Strong organizational, analytical, and problem-solving skills
  • Ability to build relationships and collaborate effectively with cross-functional stakeholders
  • Entrepreneurial mindset: proactively identifies opportunities to expand research impact and value
  • Excellent interpersonal communication (both written and verbal)

Nice to have:

  • Experience with research on prototype or early development game projects
  • Experience with user testing of console and PC first-person games
  • Experience mentoring or supporting the development of other researchers
  • Knowledge of data visualization software
  • Familiarity with quantitative research methods
  • Familiarity with telemetric methods and tools
  • Functional proficiency in Mandarin, Simplified Chinese, and other relevant spoken and written languages
What we offer:
  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs
  • Relocation assistance (if required to move geographic locations)

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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