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Senior User Experience (UX) Designer

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AKQA

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Location:
Japan , Tokyo

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Experience Designers at AKQA concept, craft and deliver interfaces that make technology more natural and enjoyable to use. In collaboration with strategists, researchers and technologists, our UI and UX designers take a human-centred approach to create beautiful and meaningful brand experiences. As a Senior UX Designer you will play an essential role balancing business, customer and technical requirements to craft blueprints for solutions that delight clients and users. As part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets.

Job Responsibility:

  • Play an essential role balancing business, customer and technical requirements to craft blueprints for solutions that delight clients and users
  • Work in a dynamic, globally-minded environment
  • Create world-class experiences for both Japanese and overseas markets

Requirements:

  • Plan and execute core UX/CX deliverables including heuristic and IA audits, ecosystem maps, personas, customer journeys, service blueprints, and wireframes
  • Collaborate across disciplines in both agile and waterfall processes to quickly deliver impactful solutions
  • Present to business stakeholders to help them make informed decisions that strengthen their business
  • Keep on top of best practices and trends to ensure we are at the forefront of the industry
  • Lead and inspire, sharing your knowledge with peers and mentoring mid/junior designers
  • A compelling portfolio demonstrating outstanding UX design, with a desire to become even better
  • Excellent communication skills, with the ability to make complex topics understandable, and present logically
  • Excellent writing and editing skills, experienced in crafting effective, on-brand micro copy
  • Mastery of whiteboard and prototyping software such as Miro and Figma
  • A “can-do” attitude, eager to embrace big challenges
  • Attention to detail and a passion for getting to the root of a problem
  • Ability to thrive in a global team, with an open mind to fresh perspectives
  • Proven experience working in a Senior UX Design role (agency or in-house)
  • A degree in Interaction Design, Information Architecture or other design-related field is preferred
  • Fluency in Japanese at N1 or native level is required
  • Conversational or higher English ability is preferred but not required

Nice to have:

  • Conversational or higher English ability
  • A degree in Interaction Design, Information Architecture or other design-related field

Additional Information:

Job Posted:
January 24, 2026

Work Type:
Hybrid work
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