Senior User Experience (UX) Designer

• Play an essential role balancing business, customer and technical requirements to craft blueprints for solutions that delight clients and users
• Work in a dynamic, globally-minded environment
• Create world-class experiences for both Japanese and overseas markets

• Plan and execute core UX/CX deliverables including heuristic and IA audits, ecosystem maps, personas, customer journeys, service blueprints, and wireframes
• Collaborate across disciplines in both agile and waterfall processes to quickly deliver impactful solutions
• Present to business stakeholders to help them make informed decisions that strengthen their business
• Keep on top of best practices and trends to ensure we are at the forefront of the industry
• Lead and inspire, sharing your knowledge with peers and mentoring mid/junior designers
• A compelling portfolio demonstrating outstanding UX design, with a desire to become even better
• Excellent communication skills, with the ability to make complex topics understandable, and present logically
• Excellent writing and editing skills, experienced in crafting effective, on-brand micro copy
• Mastery of whiteboard and prototyping software such as Miro and Figma
• A “can-do” attitude, eager to embrace big challenges
• Attention to detail and a passion for getting to the root of a problem
• Ability to thrive in a global team, with an open mind to fresh perspectives
• Proven experience working in a Senior UX Design role (agency or in-house)
• A degree in Interaction Design, Information Architecture or other design-related field is preferred
• Fluency in Japanese at N1 or native level is required
• Conversational or higher English ability is preferred but not required

Conversational or higher English ability