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AKQA Logo AKQA · IT - Software Development

Senior User Experience Designer

United Kingdom, London · Job Posted March 25, 2026
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Job Description

At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. We design digital experiences that are not only functional, but deeply considered, where every interaction has purpose and every detail is intentional. Our Experience Designers bring clarity to complexity. They combine human insight, systems thinking and craft to create intuitive, elegant experiences that feel seamless at every touchpoint. As a Senior User Experience Designer, you will play a critical role in shaping end-to-end digital experiences , from early concept through to delivery. You will define the structure, logic and flow behind products and platforms, ensuring they are simple, coherent and meaningful for users. Working within an embedded client team, you will help design experiences that support global platforms and product storytelling, balancing user needs, business goals and technical constraints with precision and care.

Job Responsibility

  • Lead the design of intuitive, scalable user experiences across web and digital platforms
  • Translate complex requirements into clear user journeys, flows, information architecture and interaction models
  • Define and evolve experience frameworks and systems that work consistently across multiple touchpoints
  • Apply user-centred design principles, grounding decisions in research, insight and data
  • Plan and conduct user research and usability testing, synthesising findings into actionable design improvements
  • Collaborate closely with designers, writers, technologists and product teams to bring ideas to life
  • Prototype and iterate quickly, refining solutions through testing and feedback
  • Present work with clarity and confidence, articulating the rationale behind decisions
  • Contribute to the overall experience vision, ensuring alignment across wider workstreams

Requirements

  • Significant experience in user experience design, ideally within an agency or product environment
  • A portfolio demonstrating thoughtful, well-crafted UX across complex digital products or platforms
  • Strong understanding of user-centred design, service design and interaction design principles
  • Experience designing end-to-end journeys, from concept through to delivery
  • Ability to simplify complex systems into clear, elegant solutions
  • Proficiency in modern UX and prototyping tools (e.g. Figma and related platforms)
  • Experience working within multidisciplinary teams in fast-paced environments
  • Strong communication skills, with the ability to influence both peers and senior stakeholders
  • A systems thinker, able to see both the detail and the bigger picture
  • Deeply curious about human behaviour and driven to create meaningful experiences
  • Calm, focused and highly organised, even in complex environments
  • Strong sense of ownership and accountability for the quality of the work
  • Collaborative and open, with a desire to elevate both the work and the team
  • Relentless attention to detail and a drive to refine and improve
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Location
Location
United Kingdom , London
Salary
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Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
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Requirements
Requirements
  • Experience leading UX from the start to the end of a project
  • Experience defining design systems and solving for multiple platforms
  • Experience using UCD and service design processes and techniques
  • Collaborative and pragmatic approach to work
  • Confident explaining designs and solutions to the wider team
  • A natural problem solver – asking the right questions to get to the answer
  • Able to think strategically, creatively and conceptually
  • An eye for detail and strong design skills
  • Understanding of good usability and accessibility practices
  • Able to deliver work to the highest possible standards at all times - on time and within budget
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Job Responsibility
  • Brief interpretation - able to interpret a brief, identify knowledge gaps and validate the objectives and KPIs
  • Planning – help define and scope the correct tasks and deliverables for a project. Contribute to the overall account strategy and relationship
  • Process – understand, apply and advocate user-centred design techniques and processes, from project initiation through to on-going product evolution
  • Understanding – know how to interpret the insights gained from existing and new research, and know how to apply these to a project
  • Research – plan, set up, and run user testing and research, then report back insights and recommendations
  • Design – craft clear presentations and UX deliverables that ultimately help create award-winning experiences
  • Software and tools – confident knowing the right tools to use for each job, and how to use them
  • Client – help create and deliver impactful client presentations
  • Management - provide informal support, guidance and mentoring to junior members of the User Experience team
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Senior User Experience Designer

At AKQA (part of WPP), we believe in the imaginative application of art and scie...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading UX from the start to the end of a project
  • Experience defining design systems and solving for multiple platforms
  • Experience using UCD and service design processes and techniques
  • Collaborative and pragmatic approach to work
  • Confident explaining designs and solutions to the wider team
  • A natural problem solver – asking the right questions to get to the answer
  • Able to think strategically, creatively and conceptually
  • An eye for detail and strong design skills
  • Understanding of good usability and accessibility practices
  • Able to deliver work to the highest possible standards at all times - on time and within budget
Job Responsibility
Job Responsibility
  • Brief interpretation - able to interpret a brief, identify knowledge gaps and validate the objectives and KPIs
  • Planning – help define and scope the correct tasks and deliverables for a project. Contribute to the overall account strategy and relationship
  • Process – understand, apply and advocate user-centred design techniques and processes, from project initiation through to on-going product evolution
  • Understanding – know how to interpret the insights gained from existing and new research, and know how to apply these to a project
  • Research – plan, set up, and run user testing and research, then report back insights and recommendations
  • Design – craft clear presentations and UX deliverables that ultimately help create award-winning experiences
  • Software and tools – confident knowing the right tools to use for each job, and how to use them
  • Client – help create and deliver impactful client presentations
  • Management - provide informal support, guidance and mentoring to junior members of the User Experience team
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Arrow Right

Senior User Experience Designer

At AKQA (part of WPP), we believe in the imaginative application of art and scie...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading UX from the start to the end of a project
  • Experience defining design systems and solving for multiple platforms
  • Experience using UCD and service design processes and techniques
  • Collaborative and pragmatic approach to work
  • Confident explaining designs and solutions to the wider team
  • A natural problem solver – asking the right questions to get to the answer
  • Able to think strategically, creatively and conceptually
  • An eye for detail and strong design skills
  • Understanding of good usability and accessibility practices
  • Able to deliver work to the highest possible standards at all times - on time and within budget
Job Responsibility
Job Responsibility
  • Brief interpretation - able to interpret a brief, identify knowledge gaps and validate the objectives and KPIs
  • Planning – help define and scope the correct tasks and deliverables for a project. Contribute to the overall account strategy and relationship
  • Process – understand, apply and advocate user-centred design techniques and processes, from project initiation through to on-going product evolution
  • Understanding – know how to interpret the insights gained from existing and new research, and know how to apply these to a project
  • Research – plan, set up, and run user testing and research, then report back insights and recommendations
  • Design – craft clear presentations and UX deliverables that ultimately help create award-winning experiences
  • Software and tools – confident knowing the right tools to use for each job, and how to use them
  • Client – help create and deliver impactful client presentations
  • Management - provide informal support, guidance and mentoring to junior members of the User Experience team
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Senior User Experience Designer

At AKQA (part of WPP), we believe in the imaginative application of art and scie...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading UX from the start to the end of a project
  • Experience defining design systems and solving for multiple platforms
  • Experience using UCD and service design processes and techniques
  • Collaborative and pragmatic approach to work
  • Confident explaining designs and solutions to the wider team
  • A natural problem solver – asking the right questions to get to the answer
  • Able to think strategically, creatively and conceptually
  • An eye for detail and strong design skills
  • Understanding of good usability and accessibility practices
  • Able to deliver work to the highest possible standards at all times - on time and within budget
Job Responsibility
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  • Brief interpretation - able to interpret a brief, identify knowledge gaps and validate the objectives and KPIs
  • Planning – help define and scope the correct tasks and deliverables for a project. Contribute to the overall account strategy and relationship
  • Process – understand, apply and advocate user-centred design techniques and processes, from project initiation through to on-going product evolution
  • Understanding – know how to interpret the insights gained from existing and new research, and know how to apply these to a project
  • Research – plan, set up, and run user testing and research, then report back insights and recommendations
  • Design – craft clear presentations and UX deliverables that ultimately help create award-winning experiences
  • Software and tools – confident knowing the right tools to use for each job, and how to use them
  • Client – help create and deliver impactful client presentations
  • Management - provide informal support, guidance and mentoring to junior members of the User Experience team
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Arrow Right

Senior User Experience Designer

At AKQA (part of WPP), we believe in the imaginative application of art and scie...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading UX from the start to the end of a project
  • Experience defining design systems and solving for multiple platforms
  • Experience using UCD and service design processes and techniques
  • Collaborative and pragmatic approach to work
  • Confident explaining designs and solutions to the wider team
  • A natural problem solver – asking the right questions to get to the answer
  • Able to think strategically, creatively and conceptually
  • An eye for detail and strong design skills
  • Understanding of good usability and accessibility practices
  • Able to deliver work to the highest possible standards at all times - on time and within budget
Job Responsibility
Job Responsibility
  • Brief interpretation - able to interpret a brief, identify knowledge gaps and validate the objectives and KPIs
  • Planning – help define and scope the correct tasks and deliverables for a project. Contribute to the overall account strategy and relationship
  • Process – understand, apply and advocate user-centred design techniques and processes, from project initiation through to on-going product evolution
  • Understanding – know how to interpret the insights gained from existing and new research, and know how to apply these to a project
  • Research – plan, set up, and run user testing and research, then report back insights and recommendations
  • Design – craft clear presentations and UX deliverables that ultimately help create award-winning experiences
  • Software and tools – confident knowing the right tools to use for each job, and how to use them
  • Client – help create and deliver impactful client presentations
  • Management - provide informal support, guidance and mentoring to junior members of the User Experience team
Read More
Arrow Right

Senior User Experience Designer

At AKQA (part of WPP), we believe in the imaginative application of art and scie...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading UX from the start to the end of a project
  • Experience defining design systems and solving for multiple platforms
  • Experience using UCD and service design processes and techniques
  • Collaborative and pragmatic approach to work
  • Confident explaining designs and solutions to the wider team
  • A natural problem solver – asking the right questions to get to the answer
  • Able to think strategically, creatively and conceptually
  • An eye for detail and strong design skills
  • Understanding of good usability and accessibility practices
  • Able to deliver work to the highest possible standards at all times - on time and within budget
Job Responsibility
Job Responsibility
  • Brief interpretation - able to interpret a brief, identify knowledge gaps and validate the objectives and KPIs
  • Planning – help define and scope the correct tasks and deliverables for a project. Contribute to the overall account strategy and relationship
  • Process – understand, apply and advocate user-centred design techniques and processes, from project initiation through to on-going product evolution
  • Understanding – know how to interpret the insights gained from existing and new research, and know how to apply these to a project
  • Research – plan, set up, and run user testing and research, then report back insights and recommendations
  • Design – craft clear presentations and UX deliverables that ultimately help create award-winning experiences
  • Software and tools – confident knowing the right tools to use for each job, and how to use them
  • Client – help create and deliver impactful client presentations
  • Management - provide informal support, guidance and mentoring to junior members of the User Experience team
Read More
Arrow Right

Senior User Experience Designer

At AKQA (part of WPP), we believe in the imaginative application of art and scie...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience leading UX from the start to the end of a project
  • Experience defining design systems and solving for multiple platforms
  • Experience using UCD and service design processes and techniques
  • Collaborative and pragmatic approach to work
  • Confident explaining designs and solutions to the wider team
  • A natural problem solver – asking the right questions to get to the answer
  • Able to think strategically, creatively and conceptually
  • An eye for detail and strong design skills
  • Understanding of good usability and accessibility practices
  • Able to deliver work to the highest possible standards at all times - on time and within budget
Job Responsibility
Job Responsibility
  • Brief interpretation - able to interpret a brief, identify knowledge gaps and validate the objectives and KPIs
  • Planning – help define and scope the correct tasks and deliverables for a project. Contribute to the overall account strategy and relationship
  • Process – understand, apply and advocate user-centred design techniques and processes, from project initiation through to on-going product evolution
  • Understanding – know how to interpret the insights gained from existing and new research, and know how to apply these to a project
  • Research – plan, set up, and run user testing and research, then report back insights and recommendations
  • Design – craft clear presentations and UX deliverables that ultimately help create award-winning experiences
  • Software and tools – confident knowing the right tools to use for each job, and how to use them
  • Client – help create and deliver impactful client presentations
  • Management - provide informal support, guidance and mentoring to junior members of the User Experience team
Read More
Arrow Right

Senior User Experience Designer

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Location
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United States , New York
Salary
Salary:
Not provided
akqa.com Logo
AKQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A solid understanding and demonstration of user-centered design principles
  • The ability to lead the design of large and complex systems of interactions
  • Possess extensive experience in the creation, maintenance, and application of white-label design systems
  • Able to utilize state-of-the-art techniques and contribute to thought leadership activities
  • Work with team members to develop streamlined UX processes
  • Proactively pursues opportunities to improve the strategy to better address client and user objectives
  • Continually innovates and improves on the agency processes and deliverables to set new standards
  • Demonstrate advanced proficiency in leveraging AI tools to drive innovation and efficiency in all stages of the UX lifecycle
  • Develop and deliver high-fidelity prototypes and interactive experiences, primarily utilizing Figma
  • Demonstrates the ability to lead a team of user experience designers working on multiple projects and assumes responsibility for all documentation produced by the User Experience team
Job Responsibility
Job Responsibility
  • Play essential roles in the execution of beautiful ideas, products and services
  • Bring exceptional creative thought and craft output, developing and delivering from brief to end user
  • Undertake all responsibilities with a heightened level of skill and autonomy
  • Fulltime
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