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At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and experiences that capture the imagination, delivering impressive returns for our clients. Experience Designers at AKQA apply empathy, systems thinking, and craftsmanship to strategic insights - designing groundbreaking solutions to human problems. Adept storytellers and fearless innovators, they create interactive experiences, products and services that move the world. Our Senior Experience Designers are endlessly curious and obsessed with consumer behaviour and psychology but armed with a product mindset. They demonstrate passion, empathy, excellent listening skills, intelligence and are the human-centric glue that binds together business strategy, creative, and technology into a harmonious collaboration, working with multi-disciplinary teams to deliver positive impact for brands, people and their environment.
Job Responsibility:
Brief interpretation - interpret a brief, identify knowledge gaps and validate objectives and KPIs
Planning – help define and scope tasks and deliverables for a project
Contribute to overall account strategy and relationship
Process – understand, apply and advocate user-centred design techniques and processes
Understanding – interpret insights from existing and new research and apply to a project
Research – plan, set up, and run user testing and research, then report insights and recommendations
Design – craft clear presentations and UX deliverables
Software and tools – know the right tools to use for each job
Client – help create and deliver impactful client presentations
Management - provide informal support, guidance and mentoring to junior UX team members
Requirements:
Experience leading UX from start to end of a project
Experience defining design systems and solving for multiple platforms
Experience using UCD and service design processes and techniques
Collaborative and pragmatic approach to work
Confident explaining designs and solutions to the wider team
A natural problem solver
Able to think strategically, creatively and conceptually
An eye for detail and strong design skills
Understanding of good usability and accessibility practices
Able to deliver work to the highest possible standards at all times - on time and within budget
Able to clearly and articulately communicate ideas
Able to work in a fast-paced environment – demonstrating flexibility, adaptability and leadership skills
Be responsible for your ongoing learning, research and self-improvement
Great understanding of different digital platforms, technologies and content management systems
Expert in industry standard design tools including Figma and other prototyping tools
Confident in using AI to improve and accelerate the design process
Portfolio link and examples of work required in application
Nice to have:
Experience in a related field, such as Interaction Design, Product Design, Industrial Design, Graphic Design etc.
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