Senior Underwriter

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 4 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain. To help fuel that growth, we need a Senior Underwriter to join our Customer Care team. This team makes every interaction count. As part of this team, you’ll help us deliver fast, friendly, human support online and over the phone. We’ll continuously invest in your development. So together, we can achieve better service every day. Reporting into the Head of Customer Care, this role plays a key part in protecting Prima’s business and customers by ensuring policies are compliant with our underwriting rules, footprint and operational standards. Sitting within the Underwriting Operations team, you’ll lead complex case reviews, identify operational and risk trends, and help strengthen how underwriting intent is delivered consistently at scale. You’ll act as a operational underwriting authority, balancing technical judgement, customer outcomes and regulatory expectations, while also owning the effective management of team capacity to ensure workloads are prioritised appropriately and service levels are met.