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As a Senior UX/UI Designer, you will play a pivotal role in shaping the user experience and visual interface for both our in-house and client digital products. You will lead the end-to-end design process, from ideation to execution, ensuring solutions are intuitive, visually compelling, and user-centric. Collaborating with cross- functional teams, you will seamlessly bridge the gap between user needs, business objectives, and technology, delivering designs that drive engagement and deliver measurable results.
Job Responsibility:
Lead User-Centered Design: Spearhead the design of seamless, user-centric experiences for web, mobile, and other digital platforms
Conduct In-Depth Research and Testing: Plan and execute qualitative and quantitative user research methods
Foster Design Thinking: Promote and apply design thinking principles across teams
Conduct Stakeholder Presentations: Present design concepts and final solutions to both internal and external stakeholders
Oversee Quality Control: Ensure the highest quality of design work across all projects
Contribute to Strategic Roadmaps: Work with leadership teams to contribute to the strategic direction of website/apps/product and design roadmaps
Ensure Copyright Compliance: Maintain a strong awareness of copyright laws and ensure all designs, images, graphics, and assets used in digital products comply with legal requirements
Formal Communication: Ensure that all formal communication is conducted via email and all emails are promptly replied to
Task Management: Use Zoho Projects to manage and track all tasks assigned
Feedback Management: Actively seek and manage feedback from key stakeholders
Stakeholder Communication: Maintain effective communication with internal teams, scheduling meetings, sharing minutes of meetings (MoMs), and conducting follow-ups
Follow-Up Communication: Respond promptly to all stakeholder emails and Zoho Cliq messages
Ad-Hoc Tasks: Willingly take on additional tasks assigned by the Head of Digital Operations (HODO), Associate Head of Digital Operations (AHODO), Digital Operations Manager (DOM), Digital Account Managers (DAMs), and Senior Leadership members, and other design team members
Requirements:
Bachelor’s degree in Computer Science, IT or a related field (Master’s preferred)
5+ years of professional experience in UX/UI design, with a strong portfolio showcasing web, app and mobile projects
Proven track record of leading design projects from concept to completion
Experience in creating and maintaining design systems and component libraries
Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar
Strong understanding of user-centered design principles, usability, and accessibility standards
Hands-on experience in conducting user research and usability testing
Knowledge of front-end technologies (HTML, CSS, JavaScript) to facilitate collaboration with developers, is preferred
Familiarity with animation principles and tools (e.g., After Effects, Principle), is preferred
Hands on experience on Usability Testing Tools like UsabilityHub and Lookback for testing designs and gathering feedback
Ability to create interactive prototypes using tools like InVision, ProtoPie, or similar
Proficiency in color theory, typography, spacing, and iconography to create aesthetically pleasing interfaces
Exceptional communication and presentation skills, with the ability to articulate design decisions to stakeholders
A collaborative mindset with the ability to work effectively in a cross-functional team
Strong attention to detail and a passion for delivering high-quality work
A proactive approach to problem-solving and an eagerness to take ownership of projects
Curiosity and enthusiasm for learning about emerging technologies and design practices
What we offer:
A competitive compensation package along with ample opportunities for career growth
Our work environment is supportive, encouraging innovation
You’ll be part of a dynamic team that values your skills and contributions