Senior UI/UX Designer Job at HSBC

Senior UI/UX Designer

HSBC

Location:
Poland

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

HSBC is enhancing the utilisation of Generative AI to boost colleagues' productivity and increase their effectiveness, ensuring a controlled and responsible approach. We are looking for an UI / UX designer to assist in shaping the user experience strategy and implement the interface design of our in-house LLM-based productivity tool. This role combines rapid prototyping, collaborating across teams, user feedback, and design excellence to develop the best-in-class colleague productivity app at the bank.

Job Responsibility:

Execute a user experience strategy that aligns with the goals of the LLM-based productivity tool, ensuring it meets the needs of colleagues and enhances productivity
Support the design standards by utilising CX best practices, libraries, and frameworks to build production code and deliver a best-in-class experience for end users
Ensure that the interface is not only functional but also visually appealing and intuitive to the users
Report on UX impact using qualitative and quantitative metrics & analyse user research data to inform design decisions and improve user experience
Collaborate with various teams, including product owners, developers, and users to integrate design solutions that support business objectives and user needs
Work in a structured manner to align with Technology and Product teams: JIRA, Kanban boards, and CICD pipeline (Azure Devops Pipeline)
Collaborate with Engagement Lead and participate in user research and journey design where required to gain better insight into user requirements, trends and habits
Stay abreast of industry trends and incorporate innovative design practices to maintain the application as a best-in-class productivity tool

Requirements:

Experience in UI/UX design, specifically with web applications, design systems, and user research
Experience with user research methods to inform design decisions
Knowledge of emerging technologies such as Artificial Intelligence and Generative Artificial Intelligence (AI/GAI)
Exceptional interpersonal and communication skills, with the ability to articulate AI concepts to technical and non-technical audiences
Strong written and verbal communication skills to effectively convey information to users and engage stakeholders
Strong ability to analyse data and translate insights into strategic actions and design
Proactive attitude, self-motivated, goal-oriented, and passionate about staying up to date on the latest technology advancements and their benefits to financial services

What we offer:

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery and kindergarten discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking

Additional Information:

Job Posted:
November 21, 2025

Expiration:
February 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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