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The Codified Controls team within Developer Engineering is revolutionizing how we manage policies, standards, and controls through a company-wide "everything-as-code" initiative. This greenfield program offers a unique opportunity to significantly reduce process friction, errors, and manual effort. We build and deliver automated controls, developing both the core technology and supporting infrastructure – we also heavily involved with artificial intelligence and play a major part in its effectiveness at Citi. As a product-focused team, we prioritize user needs and iterative development through close collaboration. We seek UX Designers with proven experience in creating outstanding user-centred experiences and a demonstrated ability to empathise with users.
Job Responsibility:
Utilise Figma and other design tools to craft intuitive wireframes, prototypes, and mock-ups that champion user-centred design principles
Use data to help inform designs and make decisions
Confidently articulate and present design concepts to stakeholders at all levels.
Demistify complex problems through intuitive design
Collaborate with stakeholders through design thinking workshops and documentation to translate complex business requirements into elegant, user-friendly solutions
Help facilitate user research, usability testing, and gather feedback to ensure our designs meet the needs of our users
Stay updated with the latest trends and best practices in UX design and financial services. Introduce innovative solutions that drive business growth and satisfaction
Work closely with users to understand their requirements and deliver an intuitive and frictionless user experience
Advocate for the user in all aspects of your role, always thinking about their experience and how a change could impact their workflows and performance
Dissect, analyse and clarify user feedback into clear actionable insights
Write user-focused tickets with clarity and intent
Communicate your designs and ideas clearly and hand them over to engineers within minimal friction
Architect and design solutions with a holistic mindset that encapsulates the end-to-end workflows of users
Requirements:
Proven experience as a UI/UX Designer demonstrating your ability to drive business outcomes through innovative design solutions with development teams and stakeholders
Strong understanding of Figma to create clickable prototypes, creating and using components, variables and other powerful Figma features
Experience running workshops, presenting designs and reporting outcomes
Strong understanding and experience working with web-based presentational languages like CSS and semantic HTML (JavaScript is a bonus)
Demonstrated expertise in stakeholder management and capable of conveying complex design concepts to diverse audiences, from engineers to senior leadership
Experienced in navigating and networking across an enterprise utilizing internal and external resources
What we offer:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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