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Senior UCD Consultant

FSP

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Location:
United Kingdom , Glasgow or Reading, Berkshire

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

We are seeking a talented and creative Visual Designer & Storyteller with a passion for crafting compelling narratives to join our Change and Adoption team. The ideal candidate will excel at simplifying text-heavy content into visually engaging and easy-to-understand graphical representations. A deep understanding of user research, UCD design principles, and proficiency in design tools such as Figma, Adobe, as well as the M365 suite, particularly PowerPoint, Word and SharePoint are essential. This role is perfect for a designer who thrives at the intersection of storytelling, user experience, and impactful design.

Job Responsibility:

  • Simplify complex business and technical content into clear visual stories—using infographics, diagrams, and illustrations to communicate strategies and solutions in areas like enterprise architecture, cloud adoption, AI, and cybersecurity
  • Lead and execute user research to gather actionable insights for design projects
  • Collaborate with cross-functional teams, including Business Analysts and consultants, to translate research findings into effective design solutions
  • Analyse and synthesise data from interviews, surveys, and analytics to drive visual storytelling and design decisions
  • Apply design thinking methodologies to create visually aligned outputs that meet user needs, support strategic business goals, and fully comply with WCAG accessibility standards to ensure inclusive and usable experiences for all
  • Design engaging, professional PowerPoint presentations that communicate key messages effectively while bringing fresh, contemporary perspectives informed by current design trends and tools
  • Work closely with stakeholders to gather requirements and iterate on designs based on feedback

Requirements:

  • 7+ years of professional design experience, ideally within consultancy or enterprise environments
  • Proven ability to work with clients across industries, understanding business challenges and translating them into impactful design solutions
  • Experience in mentoring early careers designers, setting design standards, and influencing stakeholders at senior levels
  • Advanced expertise in Figma, PowerPoint, Adobe Creative Suite (Photoshop, Illustrator, InDesign), and enterprise presentation tools (Power Point, Word)
  • Strong organisational skills with a track record of managing multiple high‑stakes projects in fast‑paced organisations
  • Exceptional collaboration skills, able to partner with consultants, client teams, and technical teams to deliver cohesive solutions
  • Demonstrated success in visual storytelling, UI design, and enterprise‑level communication materials (e.g., strategy decks, transformation roadmaps, cybersecurity frameworks)
  • Strong alignment with FSP values and ethos
  • Commitment to teamwork, quality and mutual success
  • Proactivity with an ability to operate with pace and energy
  • Strong communication and interpersonal skills
  • Dedication to excellence and quality
What we offer:
  • A collaborative and supportive environment in which you can grow and develop your career
  • The tools and opportunity to do work you can be proud of
  • A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
  • Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
  • Industry leading coaching and mentoring
  • Competitive salary and an excellent benefits package

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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