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As a Senior Account Manager, you will be responsible for significant revenue retention, identification of growth opportunities, commercial negotiation and delivering a winning strategy for FCM’s largest corporate customers. Using the Service Level Agreement, you will drive common service delivery to the client and ensure consistent interpretation and administration of travel policy, including negotiated supplier deals, and business plans to execute client goals. You will be a strong team member and work effectively with the sales team to assist with new business while playing an active role in winning new accounts.
Job Responsibility:
Responsible for significant revenue retention
Identification of growth opportunities
Commercial negotiation
Delivering a winning strategy for FCM’s largest corporate customers
Drive common service delivery to the client
Ensure consistent interpretation and administration of travel policy, including negotiated supplier deals, and business plans to execute client goals
Work effectively with the sales team to assist with new business
Play an active role in winning new accounts
Requirements:
5 - 7 Years Account Management Experience
2 Years Multi National Customer Experience
Demonstrated strong time management skills and attention to detail
Demonstrated superior negotiation skills
Highly developed analytical and presentational skills
Ability to articulate knowledge about products, services and value proposition to customers
Highly tuned interpersonal skills
Experience looking after accounts with a minimum spend of R300m
At least 3 years management experience
A proven track record
Strong relationship building skills both internally & external
What we offer:
Flexible/hybrid working model - a mix of remote and office work