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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. This role requires a hands-on professional with exceptional organizational, analytical, and leadership skills to drive excellence in transport operations and cafeteria management.
Job Responsibility:
Oversee day-to-day transport operations and cafeteria management
Address operational challenges, optimizing workflows, and ensuring compliance
Monitor transport and cafeteria supplies
Manage supply and service contracts
Participate in emergency response procedures, crisis management, and business continuity planning
Ensure health, safety, and hygiene standards are met
Monitor budgets
Manage vendor invoice processes
Validate invoices for transport services and cafeteria operations
Handle complex issues, resolve conflicts, and ensure adherence to service level agreements (SLAs)
Conduct routine audits of transport and cafeteria services
Generate detailed reports
Work closely with transport teams, cafeteria staff, and vendors
Oversee and manage day-to-day cab service operations for the Gurgaon region
Monitor and track spot rental operations across NCR, Bangalore, and Noida
Lead and manage transport teams
Manage and execute MIS processes
Utilize routing techniques and automation tools
Handle vendor relationships
Leverage data analytics to propose innovative solutions
Collaborate with project leads, resolve conflicts, deliver presentations, and manage vendor engagements
Apply advanced Excel skills and analytics
Oversee cafeteria operations, including weekly menu planning and coordination
Supervise cafeteria activities during peak lunch hours
Ensure housekeeping teams maintain cleanliness and hygiene standards
Requirements:
Strong knowledge of Facilities operations
Degree in business or hotel and building management
At least three to five years’ experience in facilities management
Good working knowledge in occupational safety
Aptitude in client-centric operations
Solid background in team management
Proven experience in transport operations management, preferably across multiple locations
Expertise in using Transport Management Systems and automation tools
Strong analytical skills with proficiency in advanced Excel
Solid vendor management and compliance experience
Excellent interpersonal, presentation, and conflict resolution skills
Strong leadership abilities with a track record of managing teams effectively
Bachelor's degree in any stream
Minimum 2-5 years experience in Transport management or hospitality industry