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At British Airways, transformation means helping the organisation move forward with purpose. As a Senior Transformation Manager, you’ll step into a role that brings clarity to complex challenges and momentum to meaningful change. You’ll work side‑by‑side with teams across the business, shaping improvements that are both practical and long-lasting. This is a role for someone who enjoys solving problems, building strong relationships, and turning ideas into impactful results
Job Responsibility:
Lead the design and delivery of complex transformation initiatives involving multiple directorates and senior stakeholders
Work with leaders to confirm priorities, agree intended benefits, and guide change from early analysis through to implementation
Use data, insight, and structured thinking to understand business problems and recommend practical, evidence-based solutions
Lead teams through the testing of new ideas, using workshops, prototypes, and pilots to assess what works in real settings
Support the adoption of changes by ensuring teams are set up to work in new ways and can maintain improvements over time
Provide oversight on planning, risk, scope, and resource decisions to keep work focused and outcomes clearly defined
Build strong, trusted relationships across the organisation and provide senior stakeholders with clear, timely updates that support action and accountability
Requirements:
A confident and practical approach to working on complex projects
Excellent communication skills and the ability to explain your thinking clearly
Experience working across large teams and organisational boundaries
A strong focus on results and the ability to balance speed with long-term impact
Comfort with ambiguity and a willingness to get stuck in to make progress
Experience in delivering strategic change is essential
Experience working in large, matrixed organisations across multiple teams
A good understanding of business impact and financial principles
Nice to have:
Project management / consultancy experience is desirable
A degree is helpful but not essential if you have the right experience
What we offer:
Unlimited basic and premium standby tickets on British Airways flights
Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family