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Randstad Logo Randstad · IT - Software Development

Senior Training Specialist

Canada, Toronto · Job Posted June 09, 2026
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Job Description

We are seeking a highly accomplished and strategic Senior Training Specialist for an enterprise-level contract opportunity based in Toronto. In this role, you will lead and execute the end-to-end training lifecycle for complex IT solution rollouts, transforming intricate functional and technical systems into clear, accessible educational frameworks. As a senior specialist, you will bridge the gap between technical delivery teams and diverse end-user communities. Operating entirely onsite, you will partner with cross-functional stakeholders to conduct training needs assessments, architect robust modern curricula, and engineer comprehensive digital and physical learning assets that drive user adoption and institutional change.

Job Responsibility

  • Training Needs Assessment: Lead comprehensive learning needs assessments across diverse stakeholder groups to isolate capability gaps and align training strategies with organizational change management practices
  • Curriculum Architecture: Design and structure comprehensive learning paths, lesson plans, and instructional modules for enterprise wide technology initiatives
  • Content Engineering & Development: Author and develop a diverse array of training artifacts for all end-user tiers, including interactive e-learning modules, structured user guides, quick-reference scripts, and facilitator packages
  • Adult Program Facilitation: Lead and facilitate highly engaging instructional sessions using varied delivery models, orchestrating both structured physical classrooms and dynamic virtual environments
  • E-Learning Asset Management: Utilize advanced digital authoring tools to build, iterate, and publish modern digital training material integrated with enterprise Learning Management Systems (LMS)
  • Cross-Functional Collaboration: Partner directly with subject matter experts, software developers, quality assurance teams, and third-party vendors to translate complex application specifications into digestible business workflows
  • Evaluation & Continuous Learning: Design and execute post-training evaluation frameworks to measure baseline performance, gather user feedback, and establish continuous support models
  • Accessibility & Standard Compliance: Ensure all digital interfaces, documents, and media components strictly adhere to standardized design languages and provincial digital accessibility regulations
  • Project Management Integration: Apply structured project planning methodologies to track instructional development milestones, mitigate pipeline bottlenecks, and maintain synchronization with macro deployment timelines

Requirements

  • Adult Learning Facilitation: Extensive hands-on experience facilitating adult learning programs using a wide variety of interactive delivery and engagement methods
  • Content Creation Depth: Proven track record of developing functional end-user training materials, including instructional guides, participant workbooks, and interactive digital modules
  • Authoring Software Mastery: High proficiency using advanced e-learning authoring platforms (such as Articulate 360 or Camtasia), modern learning management systems, and standard productivity software
  • Accessibility & Design Standards: Direct knowledge and practical application of digital accessibility laws (AODA), user interface guidelines, and structured design frameworks
  • Healthcare Domain Insight: 2+ years of experience delivering technical training support within healthcare spaces, specifically focused on platforms like Long-Term Care systems, Electronic Medical Records (EMRs), or Clinical Assessment tools
  • Adult Education Foundations: Strong operational understanding of adult education theories, behavioral principles, and modern instructional design practices
  • Stakeholder Consultation: Polished consulting and relationship-building skills, with a demonstrated ability to establish strong ties across technical teams and business line management
  • Communication & Presentation: Exceptional verbal, written, and cross-functional communication skills, paired with natural comfort presenting intricate technical systems to non-technical lay audiences
  • Project & Team Leadership: Strong personal organization, critical thinking, and project management capabilities to monitor development progress and meet strict deployment deadlines

Nice to have

Bilingual proficiency (English/French) is considered an asset but is not mandatory

What we offer

  • Full-Lifecycle Ownership: Lead an enterprise-level education strategy completely from initial gaps assessment to curriculum design, creation, and deployment
  • Cutting-Edge Tooling Stack: Deepen your technical toolkit using top-tier instructional software like Articulate 360, Camtasia, and modern enterprise LMS environments
  • High-Impact Domain Depth: Gain elite experience developing specialized healthcare and digital software instruction frameworks with high public-facing utility
  • Long-Term Contract Runway: Benefit from strong career predictability with a solid 15-month engagement footprint and a stable extension pipeline
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