Senior Training Implementation Lead (Athena) Job at Carex Consulting Group (Scottsdale)

Job Description

Carex is partnering with a Healthcare industry partner to identify a Senior Training Implementation Lead to support a large-scale Athena implementation initiative spanning multiple regions through 2027. This leader will partner closely with executive stakeholders, including operational leadership and Learning & Development, to design and execute an enterprise-wide training strategy that supports successful adoption across a complex, multi-site healthcare environment. This role is ideal for an experienced implementation training leader who has previously led Athena training initiatives at scale and understands the operational realities, best practices, and common pitfalls associated with enterprise EHR rollouts.

Job Responsibility

Lead the overall enterprise training strategy and execution for a multi-region Athena implementation initiative through 2027
Partner closely with executive leadership, operational stakeholders, and Learning & Development leaders to align training efforts with implementation milestones and organizational goals
Develop and manage a scalable training framework supporting diverse clinical, operational, and administrative user groups across multiple sites
Advise on implementation readiness, training best practices, change management considerations, and adoption strategies based on prior Athena implementation experience
Evaluate and identify gaps in training support provided through Athena, making recommendations for supplemental training content, coaching, office hours, and resource augmentation
Coordinate and oversee contract trainers, supplemental implementation resources, and training delivery teams supporting rollout efforts
Establish governance, communication, and reporting processes to track training progress, adoption metrics, risks, and escalations
Create strategies for ongoing learner engagement, reinforcement, and post-go-live support across regions
Collaborate with implementation leadership to ensure training plans are aligned with deployment sequencing and operational workflows
Identify risks, dependencies, and adoption challenges early and proactively implement mitigation strategies
Support organizational leaders and site stakeholders through complex change management and operational transformation initiatives
Ensure consistency in training standards, learner experience, and readiness assessments across all implementation sites

Requirements

8+ years of experience leading large-scale healthcare IT training and implementation initiatives, including enterprise EHR deployments
Prior experience leading or overseeing Athena implementation training efforts required
Demonstrated success supporting large, dispersed, multi-site rollout programs within complex healthcare organizations
Strong understanding of adult learning principles, implementation readiness, operational workflow adoption, and change management practices
Experience building enterprise training strategies that scale across multiple locations, functions, and stakeholder groups
Proven ability to lead cross-functional teams and manage supplemental contract training resources
Strong executive presence with the ability to influence stakeholders across operational, clinical, and technical teams
Experience developing governance structures, reporting frameworks, and implementation communication strategies
Excellent project management, organizational, and prioritization skills within fast-paced implementation environments
Ability to anticipate implementation challenges and proactively develop practical solutions
Strong collaboration skills with Learning & Development leaders, implementation teams, and operational leadership
Bachelor’s degree required
advanced degree preferred

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