Senior Trade Services Processor

• Provide support for processing new collections, payments, trade acceptances and tracing outstanding items
• Support performance of less experienced staff and overall effectiveness of team
• Provide all letter of credit services to customers
• Perform complex services including opening letter of credits, processing payments and informing customers of discrepancies
• Assist with distributing, reviewing work, training and guiding less experienced staff
• Provide subject matter expertise and interpretation of procedures to less experienced individuals
• Process complex, non-standard and time sensitive letter of credits
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedures, and compliance requirements

4+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 1+ year of international trade experience or equivalent
• 1+ year in a role with exposure to Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), Sanctions and Anti-boycott policies and procedures
• Strong attention to detail and accuracy skills
• Customer service focus with experience actively listening, eliciting information, comprehending customers issues/needs, and recommending solutions
• Strong organizational, multitasking, and prioritizing skills
• Ability to work independently and in a team environment
• Ability to work in a fast-paced, deadline driven environment
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Fast and accurate keying skills
• Excellent verbal, written, and interpersonal communication skills
• Strong time management skills with the ability to meet deadlines
• Strong analytical skills
• Outstanding problem-solving skills
• Knowledge and understanding of technology testing
• unit, integration, and system testing

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement