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As our Senior Therapy Coordinator, you’ll be the heartbeat of our operations, ensuring everything runs smoothly so our therapists can focus on what they do best: delivering exceptional care.
Job Responsibility:
Strategically schedule appointments and therapy activities to optimise time and resources
Welcome new clients, complete onboarding calls, and ensure they feel safe and valued
Oversee invoicing, service agreements, and therapy plans with precision
Provide day-to-day guidance to our administration team and collaborate with leadership
Generate accurate reports, maintain documentation, and uphold professional standards
Requirements:
Experience with practice management software is essential
Knowledge of NDIS administrative requirements or similar funding packages
Strong communication and customer service skills
Confidence using Microsoft Excel, Outlook, and Word
Excellent time management and attention to detail
A proactive mindset and commitment to continuous improvement
Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid