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Alight Solutions Logo Alight Solutions · IT - Administration

Senior Technology Vendor Program Manager

United States of America, Virtual Employment contract 132000.00 - 146000.00 USD / Year · Job Posted May 14, 2026
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Job Description

This role supports services provided to the federal government or federal government contractor and therefore requires US Citizenship. Proof of citizenship status will be required at time of hire. We're looking for a Senior Technology Vendor Program Manager to help drive governance, clarity, and execution across our technology supplier and software portfolio. In this role, you'll partner across teams to ensure our technology investments are intentional, well-managed, and delivering real value, the main focus is on governance, performance, and execution. This is a high-visibility individual contributor role where you'll translate portfolio strategy into measurable outcomes—bringing structure, transparency, and accountability to how we manage vendors and platforms.

Job Responsibility

  • Maintain a clear view of vendor and application strategy, ownership, and lifecycle
  • Support planning across key stages: sustain, enhance, modernize, and retire
  • Facilitate regular portfolio reviews to track progress, surface risks, and drive decisions
  • Build and maintain vendor scorecards (SLAs, performance, usage, satisfaction)
  • Track issues, manage escalations, and ensure follow-through to resolution
  • Help ensure vendors deliver on commitments and business expectations
  • Lead regular license and usage reviews (e.g., purchased vs. used vs. needed)
  • Partner with teams to reclaim unused licenses and reduce waste
  • Provide clear insights to support planning and renewal readiness
  • Partner with Security, Risk, and Legal teams to track vendor risk and compliance requirements
  • Maintain visibility into risk status and help ensure timely remediation
  • Prepare structured insights ahead of renewals (usage, performance, risks, needs)
  • Enable informed decision-making
  • Strategic Sourcing leads negotiations
  • Analyze usage trends, cost drivers, and portfolio performance
  • Identify inefficiencies and support cost optimization efforts
  • Contribute to planning and forecasting discussions with data-driven insights

Requirements

  • 7+ years of experience in technology program management, vendor management, or portfolio governance
  • Experience working with technology vendors (SaaS, cloud, infrastructure, or platforms)
  • Strong understanding of vendor performance metrics (SLAs, KPIs)
  • Comfort building and improving processes in evolving environments
  • US Citizenship

What we offer

  • health, dental and vision coverages starting Day One
  • wellbeing programs
  • retirement plans with contribution matching
  • generous time off
  • parental leave
  • continuing education
  • career growth opportunities
  • competitive total rewards package
  • continuing education & training
  • bonus and/or incentive eligibility
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