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The Senior Technology Contract Manager for software, will play a pivotal role in a newly established function responsible for overseeing all technology contracts within the organization. This position ensures that the business maximises value from software agreements, drives cost efficiencies through strategic negotiation, and maintains compliance with contractual obligations. You will collaborate closely with IT service owners, Procurement, and Legal teams to align technology requirements with optimal commercial outcomes. Reporting to the Head of Asset & Contract Management, this role will lead a small team.
Job Responsibility:
Lead negotiations with software vendors to secure favorable terms, pricing, and conditions
Review, draft, and manage software contracts, ensuring alignment with business objectives and compliance requirements
Maintain a comprehensive repository of software agreements and monitor renewal timelines
Build strong relationships with key software vendors and internal stakeholders
Partner with IT service owners to understand technology requirements and translate them into effective contractual solutions
Act as the primary point of contact for contractual escalations and dispute resolution
Ensure adherence to contractual obligations, licensing terms, and regulatory requirements
Implement best practices for software contract governance and risk management
Support audits and internal reviews related to software licensing and compliance
Identify opportunities for cost savings and value optimization across software portfolios
Analyze spend patterns and recommend strategies for consolidation, renegotiation, or alternative sourcing
Manage and develop a small team
Foster a culture of collaboration, continuous improvement, and professional development within the team
Requirements:
Extensive experience in software contract management and negotiation within a large, complex organization
Deep understanding of software licensing models (e.g., SaaS, perpetual, subscription) and deal structures
Strong knowledge of major software vendors and market trends
Familiarity with contractual language, legal terms, and risk mitigation strategies
Proven ability to deliver cost efficiencies and optimize vendor relationships
Excellent stakeholder management and influencing skills
Nice to have:
Experience working in retail or technology-driven environments
Knowledge of IT service management and software asset management principles
Professional certifications (e.g., ITIL, SAM, or contract management qualifications)
What we offer:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
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