Senior Technology Business Systems Consultant

• Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems
• Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements
• Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems
• Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions
• Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes
• Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables
• Coordinate communication and information flow between business and technology teams

4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Strong years of experience in Technology Resiliency, Business Continuity Planning (BCP), Disaster Recovery (DR), and IT Service Management (ITSM) functions
• Strong understanding of enterprise resiliency frameworks, including BCP, DR lifecycle management, crisis management, and operational recovery
• Hands‑on experience with ITIL v3/v4 practices, particularly Incident, Problem, Change, Availability, Capacity, and Continuity Management
• Proven ability to perform Business Impact Analysis (BIA) and risk assessment across infrastructure, applications, and business processes
• Experience designing, coordinating, and validating DR strategies and recovery objectives (RTO/RPO) for large‑scale environments
• Familiarity with regulatory and compliance requirements related to resiliency (ISO 22301, ISO 27001, SOC, SOX, etc.)
• Strong stakeholder management skills with experience working across application teams, infrastructure, security, risk, and business leaders
• Ability to analyze system dependencies, identify single points of failure, and recommend resiliency improvements
• Excellent documentation and communication skills to create and maintain policies, runbooks, playbooks, and executive‑level reporting
• Relevant certifications preferred (ITIL, ISO 22301, COBIT, AWS/Azure DR certifications, PMP or similar)