Senior Technology Business Systems Consultant, Wells Fargo

Wells Fargo

Location:
United States, Columbus

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Accessibility is a key part of Wells Fargo’s mission to empower all people and organizations to achieve more. Our internal assistive technology team partners with multiple lines of business across the enterprise to make that vision a reality for people with different abilities. As part of this focus, we are looking for a Senior Technology Business Systems Consultant with a strong background and knowledge of assistive technologies and accessibility to support and manage assistive technology solutions used by employees with accommodations need.

Job Responsibility:

Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
Review and evaluate moderately complex technical business problems that can be resolved through internet or intranet based solutions
Present recommendations for resolving business problems
Coordinate communication and information flow between business and technology teams
Work with business user groups to provide training, handle questions, observe user needs, and document results
Partner with business and technology teams to evaluate moderately complex business problems related to assistive technology
Collaborate and consult with HR Accommodations and other technology teams to evaluate and resolve issues in order to identify technological solution
Support product management, procurement, packaging, and deployment of assistive technology software
Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements

Requirements:

4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of experience coordinating between 3rd party vendors and internal technology teams
2+ years of experience with enterprise software procurement and deployment

Nice to have:

Experience with assistive technologies such as: JAWS, NVDA, ZoomText, Dragon Naturally Speaking, CapTel, Braille display, and various other assistive technology hardware/software
Knowledge and understanding of assistive technology and workplace accommodations
1+ years' experience in Agile methodologies
Knowledge and understanding of Information Technology governance risk and compliance processes such as
policies, control standards, risk management concepts, or information security
1+ years' experience using Jira - Kanban and/or Scrum
6+ months experience of case management experience in ServiceNow

Additional Information:

Job Posted:
April 30, 2025

Expiration:
May 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Technology Business Systems Consultant