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The Spectro Cloud Documentation & Education team is looking for a Senior Technical Writer to join our experienced team of technical writers and education engineers. We are looking for someone with a strong technical background to contribute to our documentation and provide the best user experience with Palette, our Kubernetes management platform. As a Technical Writer, you will focus on creating user-friendly content that meets our customers’ needs and concerns. In your day-to-day, you will work closely with developers, engineers, and other technical staff to understand and document the technology and software that we build at Spectro Cloud. You will create reference materials, diagrams, and how-tos to help our practitioners gain a deeper understanding of the product. We believe in team and individual ownership, so you will work alongside other team members to build expertise in a product area. We are a technical product, so we are looking for individuals who are comfortable with developer workflows and using the same tools as developers: git, Kubernetes, command-line interfaces, GitHub, containers, Docker, cloud providers, and Terraform. Due to federal data access requirements tied to specific responsibilities, only U.S. citizens are eligible for this role.
Job Responsibility:
Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows
Conduct hands-on testing, experimentation, and independent research to gain deep, first-hand product knowledge. Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness
Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps
Author technical blogs, release notes, and long-form content that explain product innovations and industry trends, supporting Spectro Cloud’s developer engagement
Champion user-first documentation practices by advocating for accessible, inclusive, and task-oriented content
Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation
Mentor and support junior or mid-level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning
Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site
Take ownership of high-impact documentation projects end-to-end, including planning, coordination, writing, and review
Requirements:
5+ years of experience as a technical writer
Experience in analyzing information architecture and restructuring content
Experience with Docs-as-Code processes
Experience with infrastructure providers (AWS, Azure, GCP, VMware)
Comfortable writing in Markdown
Comfortable using developer tools such as Git, CLIs, Docker, and GitHub
Comfortable working in a remote setting and with a remote-first culture
Comfortable creating diagrams and visual resources to help the learning process
Familiar with containers and Kubernetes
Excellent communication skills
Displays a passion for learning and exploring new technologies
U.S. Citizenship
Nice to have:
Cloud certifications, such as AWS cloud certifications