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Senior Technical Writer I

India, Hyderabad · Job Posted February 20, 2026
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Job Description

Technical writers play an instrumental role at Seismic, delivering accurate, user-focused documentation for new product releases and updates, and maintaining our existing documentation to the highest standards. Writers on the Technical Communications team work within a centralized model with shared governance, tools, and processes. Our team is embedded in the Product & Engineering organization, enabling close collaboration with product managers, designers, and engineers. We support product teams based in the US, China, and India. To meet growing demand, we’ve recently established a new arm of our documentation team in India. We’re looking for experienced technical writers who can work independently, take full ownership of their projects, and contribute to a high-performing global team.

Job Responsibility

  • Own the end-to-end development of technical documentation for assigned products and features
  • Author high-quality, customer-ready content using Ixiasoft (our DITA-based cCMS)
  • Ensure editorial consistency and clarity across related content areas
  • Edit your own work to a publish-ready standard—grammar, clarity, cohesion, and structure
  • Partner closely with product managers, engineers, and designers to understand feature requirements and customer use cases
  • Track feature development across sprints, ensuring all documentation is scoped, developed, reviewed, and published on schedule
  • Conduct content audits and revise, update, or retire documentation as needed
  • Identify gaps in existing content and proactively recommend solutions
  • Bring a problem-solving mindset to all aspects of documentation work
  • Collaborate with global team members to maintain standards, share knowledge, and build a positive, inclusive team culture
  • Use feedback and analytics to continuously improve content quality and effectiveness
  • Stay current with evolving product functionality and adjust documentation strategies accordingly
  • Embrace ambiguity and work proactively to resolve blockers

Requirements

  • BA/BS in English, Technical Communication, Computer Science, or a related field—or equivalent experience
  • 5+ years of experience writing customer-facing documentation in Agile/Scrum software environments
  • Strong hands-on experience with DITA and structured authoring
  • Proficiency with Oxygen XML and a DITA CMS such as Ixiasoft (or similar)
  • Exceptional command of written English, with a strong grasp of clarity, tone, and flow
  • Demonstrated ability to work independently, manage priorities, and meet deadlines without close oversight
  • Meticulous attention to detail and a deep commitment to quality
  • Strong analytical and problem-solving skills
  • Flexibility to work across time zones and collaborate with globally distributed teams
  • Eagerness to learn complex technical concepts and simplify them for users

Nice to have

Familiarity with any of the following is a plus: CDP platforms such as Fluid Topics or Zoomin, HTML/CSS, UX design, API documentation, Camtasia, Captivate, Pendo, AI-assisted authoring tools

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