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Senior technical trainer developer advocate

ema.co Logo

Ema

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Location:
India , Bengaluru

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Senior Technical Trainer / Developer Educator (Product Instructor) for Ema’s Agentic AI Builder, you will lead the design and delivery of a world-class enablement program that helps customer engineering teams learn, build, deploy, and operate AI agents independently. This is not a traditional training role. You’ll blend strong technical depth (APIs, integrations, cloud, debugging, production operations) with instructional excellence to create structured training, hands-on labs, and certification frameworks that accelerate customer adoption and reduce long-term dependency on Ema.

Job Responsibility:

  • Own and evolve the role-based enablement curriculum for the Agentic AI Builder (Developer, Admin/Ops, Security/Compliance)
  • Deliver instructor-led training (virtual/on-site), interactive workshops, and structured office hours
  • Create progressive learning paths covering fundamentals, builder UX, integrations, observability, release lifecycle, and production readiness
  • Build and maintain hands-on labs, sample agent projects, reference implementations, and quickstart guides
  • Define skill milestones and certification criteria
  • Reinforce training concepts during Guided Build by pairing with customer developers
  • Collaborate with SRE/DevOps to create production enablement content
  • Act as a field signal amplifier for the Agentic AI Builder, synthesizing feedback and proposing improvements

Requirements:

  • 8–12+ years of experience as a software engineer, solutions engineer, product engineer, solution architect, or developer advocate
  • 3–5+ years in technical training, enablement, or mentoring roles
  • Strong experience building and operating enterprise SaaS products, APIs, and integrations
  • Proven ability to translate complex systems into clear learning paths and hands-on labs
  • Comfortable teaching both builder-driven workflows (templates, config, guardrails) and engineering workflows (APIs, debugging, CI/CD, testing)
  • Strong understanding of cloud systems (AWS/GCP/Azure), auth (OAuth/JWT), observability, and production operations
  • Excellent communication and facilitation skills with enterprise engineering audiences

Nice to have:

  • Experience with agentic systems, orchestration frameworks, or AI automation products
  • Familiarity with LLM evaluation, regression testing, prompt/agent debugging methodologies
  • Prior experience enabling external enterprise customers at scale
What we offer:
  • Competitive compensation
  • Meaningful ownership
  • Rapid career growth

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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