CrawlJobs Logo

Senior Technical Support Engineer SASE

paloaltonetworks.it Logo

Palo Alto Networks Italia

Location Icon

Location:
India , Bengaluru

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Senior Technical Engineer for SASE & SD-WAN, you will be a key technical resource responsible for the architecture, deployment, and optimization of our global network fabric. This role requires a blend of deep routing expertise and a modern 'security-first' mindset to bridge the gap between traditional networking and cloud-native security, ensuring users connect to applications securely and efficiently regardless of location.

Job Responsibility:

  • Lead the architecture and design of global SD-WAN overlays and Secure Access Service Edge integrations
  • Orchestrate the migration from legacy MPLS/VPN architectures to agile, software-defined solutions
  • Proactively collaborate with security teams to implement and enforce Zero Trust principles across the wide area network
  • Act as the final point of escalation for complex network outages
  • Analyze traffic patterns and application performance to fine-tune Forward Error Correction and Quality of Service policies
  • Develop automation scripts using Python, Ansible, or Terraform to streamline repetitive configuration tasks
  • Challenge existing processes curiously and positively to simplify network operations

Requirements:

  • 5+ years of experience in Network Engineering
  • Minimum of 2 years focused on SD-WAN and/or SASE technologies
  • Advanced, hands-on experience with SD-WAN platforms such as Cisco Viptela/Velocloud, Palo Alto Prisma SD-WAN, or Fortinet
  • Mastery of complex routing protocols including BGP and OSPF, and tunneling protocols like IPsec and GRE
  • Demonstrated experience with SASE components including ZTNA, SWG, CASB, and FWaaS
  • Strong understanding of cloud networking concepts within AWS, Azure, or GCP

Nice to have:

  • Professional-level certifications such as CCNP/CCIE, PCNSE, or equivalent provider-specific SASE certifications
  • Proficiency with network monitoring and deep-packet analysis tools
  • Experience developing automation scripts (Python, Ansible, Terraform) for network infrastructure
  • Proven ability to build trusted relationships and communicate complex technical concepts to non-technical stakeholders

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Palo Alto Networks Italia - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Technical Support Engineer SASE

Senior Technical Support Engineer

We are seeking a high-caliber Senior Technical Support Engineer specializing in ...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in a technical support or systems engineering role
  • At least 2 years focused on SASE or Cloud Security
  • Deep hands-on experience with SASE platforms, specifically Prisma Access (Mobile User & Retail/Remote Office)
  • Mastery of networking protocols including TCP/IP, BGP, OSPF, and IPsec VPNs
  • Strong understanding of security concepts such as NGFW, ZTNA, SWG, and CASB
  • Proficiency in network and API troubleshooting tools (e.g., Wireshark, MTR, Curl)
Job Responsibility
Job Responsibility
  • Lead the resolution of critical and complex technical issues involving Prisma Access, GlobalProtect, and cloud-managed service configurations
  • Debug complex routing and connectivity issues across hybrid environments, including SD-WAN integrations and BGP peering, ensuring seamless service
  • Perform deep-dive packet analysis (Wireshark) and log analysis to provide comprehensive Root Cause Analysis (RCA) for high-priority incidents
  • Act as a designated technical point of contact and advocate for premium enterprise accounts, ensuring their SASE deployment aligns with best practices
  • Proactively collaborate and exchange information with Product Management and Engineering to influence product improvements based on customer feedback
  • Manage and optimize security policies, including SSL Decryption, DLP, WildFire, and Advanced Threat Protection within the Prisma environment
  • Create technical documentation and knowledge base articles, and lead internal training sessions to elevate the team’s collective expertise
  • Mentor junior engineers, sharing knowledge and fostering a culture of continuous learning and applied problem-solving
  • Fulltime
Read More
Arrow Right

Senior Technical Support Engineer-SASE & SD-WAN

As a Senior Technical Engineer for SASE & SD-WAN, you will be a key technical re...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Network Engineering, with a minimum of 2 years focused on SD-WAN and/or SASE technologies
  • Advanced, hands-on experience with SD-WAN platforms such as Cisco Viptela/Velocloud, Palo Alto Prisma SD-WAN, or Fortinet
  • Mastery of complex routing protocols including BGP and OSPF, and tunneling protocols like IPsec and GRE
  • Demonstrated experience with SASE components including ZTNA (Zero Trust Network Access), SWG (Secure Web Gateway), CASB (Cloud Access Security Broker), and FWaaS (Firewall as a Service)
  • Strong understanding of cloud networking concepts within AWS, Azure, or GCP (e.g., Direct Connect, ExpressRoute, Transit Gateways)
  • Excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Lead the architecture and design of global SD-WAN overlays and Secure Access Service Edge (SASE) integrations, including ZTNA, CASB, and SWG
  • Orchestrate the migration from legacy MPLS/VPN architectures to agile, software-defined solutions, ensuring minimal disruption
  • Proactively collaborate with security teams to implement and enforce Zero Trust principles across the wide area network
  • Act as the final point of escalation for complex network outages, applying advanced problem-solving to identify root causes and provide practical solutions
  • Analyze traffic patterns and application performance to fine-tune Forward Error Correction (FEC) and Quality of Service (QoS) policies for optimal user experience
  • Challenge existing processes curiously and positively to simplify network operations and improve overall service delivery
  • Facilitate root cause investigations and manage the implementation of corrective and preventative measures
  • Be the subject matter expert on core technologies of Palo Alto Networks product line
  • Provide support that includes mandatory weekend, holiday shift work and on-call support
  • Fulltime
Read More
Arrow Right

Senior Technical Support Engineer- SASE & SD-WAN (NAM Shift)

As a Senior Technical Engineer for SASE & SD-WAN, you will be a key technical re...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Network Engineering
  • Minimum of 2 years focused on SD-WAN and/or SASE technologies
  • Advanced, hands-on experience with SD-WAN platforms such as Cisco Viptela/Velocloud, Palo Alto Prisma SD-WAN, or Fortinet
  • Mastery of complex routing protocols including BGP and OSPF, and tunneling protocols like IPsec and GRE
  • Demonstrated experience with SASE components including ZTNA (Zero Trust Network Access), SWG (Secure Web Gateway), CASB (Cloud Access Security Broker), and FWaaS (Firewall as a Service)
  • Strong understanding of cloud networking concepts within AWS, Azure, or GCP (e.g., Direct Connect, ExpressRoute, Transit Gateways)
  • Excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Lead the architecture and design of global SD-WAN overlays and Secure Access Service Edge (SASE) integrations, including ZTNA, CASB, and SWG
  • Orchestrate the migration from legacy MPLS/VPN architectures to agile, software-defined solutions, ensuring minimal disruption
  • Proactively collaborate with security teams to implement and enforce Zero Trust principles across the wide area network
  • Act as the final point of escalation for complex network outages, applying advanced problem-solving to identify root causes and provide practical solutions
  • Analyze traffic patterns and application performance to fine-tune Forward Error Correction (FEC) and Quality of Service (QoS) policies for optimal user experience
  • Challenge existing processes curiously and positively to simplify network operations and improve overall service delivery
  • Facilitate root cause investigations and manage the implementation of corrective and preventative measures
  • Be the subject matter expert on core technologies of Palo Alto Networks product line
  • Provide support that includes mandatory weekend, holiday shift work and on-call support
  • Fulltime
Read More
Arrow Right
New

Principal Presales System Engineer

HPE Networking is a leader in AI-driven, next-generation networking solutions th...
Location
Location
United States , Dallas-Fort Worth
Salary
Salary:
175000.00 - 411500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in pre-sales engineering, systems engineering, network architecture, or technical consulting roles
  • Proven experience supporting enterprise sales teams in quota-driven environments
  • Strong background in large strategic account management and customer-facing technical sales engagements
  • Experience designing and selling complex networking solutions across multiple product portfolios
  • Experience working with channel partners, VARs, and strategic alliances preferred
  • Industry certifications such as Aruba, HPE, Cisco, Juniper, Fortinet, or equivalent preferred
  • Must reside in or near the Dallas-Fort Worth metro area and be open to travel up to approximately 40%–60% within the territory
  • Deep expertise in enterprise networking technologies including routing, switching, wireless LAN, NAC, and network security
  • Strong Layer 2 / Layer 3 networking expertise required
  • Knowledge of cloud-managed networking, SASE, SD-WAN, automation, and AI-driven operations platforms preferred
Job Responsibility
Job Responsibility
  • Serve as the primary technical advisor supporting enterprise accounts throughout the Dallas-Fort Worth territory
  • Partner with Territory Managers to identify, qualify, and advance strategic sales opportunities through closure
  • Design and present end-to-end networking architectures aligned to customer business objectives
  • Lead technical discovery sessions, workshops, executive presentations, and customer strategy discussions
  • Build technology roadmaps for assigned customers focused on modernization, growth, and digital transformation
  • Deliver Proof of Concepts (POCs), demonstrations, and solution validations that showcase HPE Networking value
  • Position HPE Networking solutions against competitive offerings and clearly articulate key differentiators
  • Develop proposals, statements of work, and technical responses for complex opportunities and RFPs
  • Collaborate with channel partners, resellers, and alliance teams to expand pipeline and accelerate revenue growth
  • Maintain accurate opportunity support, forecast alignment, and technical engagement activity within the territory
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Prisma Browser Deployment Specialist

As a Professional Services Consultant, you will be a pivotal technical expert, s...
Location
Location
United States , Texas
Salary
Salary:
140000.00 - 192500.00 USD / Year
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer
  • Proven track record of proactive engagement
  • the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity
  • Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)
  • Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion
  • Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)
  • Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders
  • Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0
  • Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers
  • Knowledge of Prisma Access deployment, architecture, and traffic flows
Job Responsibility
Job Responsibility
  • Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations
  • Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value
  • Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies
  • Drive Adoption: Guide customers through the secure and large-scale deployment of the PB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)
  • Be a Proactive Technical Advisor: Serve as the go-to expert for PB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement
  • Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution
  • Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators
  • Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development
  • Maintain expert-level understanding of Prisma Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency
  • Fulltime
Read More
Arrow Right

Professional Service Senior Consultant

The Professional Services Consultant provides onsite and remote consultancy perf...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
paloaltonetworks.it Logo
Palo Alto Networks Italia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineer (4+ years’ experience) in professional services or similar function with BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field, or equivalent background or equivalent military experience
  • Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances
  • Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, firewalls and security solutions
  • Strong TCP/IP networking skills
  • Strong dynamic routing skills (BGP, OSPF, etc)
  • Experience working with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS, SAML, etc.)
  • Experience working with URL filtering
  • Experience working with Proxy and SSL Decryption
  • Experience working with Windows and MAC OS including(debugging, editing Windows Registries, Plist, etc.)
  • Experience with one or more of these vendors: Palo Alto Networks NGFW, Cisco, Checkpoint, Juniper (Netscreen), Fortinet products, Symantec/ Blue Coat, Zscaler
Job Responsibility
Job Responsibility
  • Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
  • Build custom security policies and application signatures, configured for our client’s needs
  • Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services
  • Provide after hours and weekend on-call support as needed to support maintenance activities
  • Analyze logs and events from the solution to perform initial troubleshooting and issue identification
  • Work with our Technical Assistance Center to troubleshoot and diagnose support cases
  • Maintain the Company's solution and provide mentorship on code upgrades and best practices
  • Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope
  • Fulltime
Read More
Arrow Right

Senior Sales Engineer

We are looking for a Senior Sales Engineer to drive pre-sales engagement for lar...
Location
Location
India , New Delhi
Salary
Salary:
Not provided
skyhighsecurity.com Logo
Skyhigh Security
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years in cybersecurity
  • 5+ years in pre-sales or solution engineering supporting large enterprise deals
  • Proven track record engaging CISOs and senior security leadership in complex enterprise environments
  • Hands-on experience with leading cybersecurity platforms such as EDR/XDR, NDR, firewalls, cloud security, Data Security, SIEM, SOAR
  • Experience handling large, distributed enterprise environments (1,000+ endpoints preferred)
  • Industry certifications preferred: CISSP, CISM, CEH, GIAC
  • Deep understanding of endpoint security (EDR/XDR/MDR), Data Security, threat detection & response, malware behavior, network security, and advanced SOC use cases
  • Familiarity with SIEM/SOC operations, threat hunting methodologies, incident response lifecycle, and threat intelligence integration
  • Experience with next-gen firewalls, SASE concepts, cloud workload security (AWS/Azure/GCP), and SaaS security
  • Knowledge of Zero Trust principles, identity-centric security, and modern access models
Job Responsibility
Job Responsibility
  • Lead the technical strategy for Enterprise pursuits including large strategic deals and competitive evaluations
  • Conduct detailed technical discovery, needs assessment, and solution architecture workshops with CISOs, SOC leaders, security architects, and IT stakeholders
  • Design and deliver solution demos, lab scenarios, and POCs aligned to enterprise threat use cases (ransomware, insider threat, cloud compromise, etc.)
  • Act as a trusted cybersecurity advisor to Enterprise security leadership
  • Translate business risk, digital transformation, and compliance requirements into architectural security solutions
  • Align product/platform capabilities (endpoint, network, cloud, Data security) to enterprise security modernization roadmaps
  • Equip sales teams with competitive differentiation, objection handling, and technical win strategy support
  • Validate feasibility, integrations, deployment models, and configurations across hybrid and multi-cloud enterprise environments
  • Support technical evaluations, architecture reviews, and security assessments
  • Drive automation and orchestration use cases with SOC / SIEM, SOAR, AI-driven detection ecosystems
What we offer
What we offer
  • Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Fulltime
Read More
Arrow Right

Network Security Senior Specialist Advisor

The Network Security Senior Specialist Advisor will engage in daily maintenance ...
Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 12 years of experience in network security administration
  • Hands on experience with Palo Alto, Prisma, Fortinet
  • Strong troubleshooting skills around Palo Alto Firewalls
  • Expert knowledge on Palo Alto url filtering, Vulnerability protection, AV, Anti-spyware profiles
  • Strong knowledge on App-id, use of app filters
  • Expert in troubleshooting issues with packet captures, debugs on Pal Alto and Fortinet FW
  • Solid understanding of the template/stack architecture
  • Highly experience architect with proven knowledge on products likes Firewalls (Palo Alto), F5, Prisma SASE, EIGRP, OSPF, BGP and switching technologies
  • Understanding the integration with authentication protocols such as LDAP, IWA, IWA-direct, SSO, Active directory
  • At least 2 mid-level certification in Network security from any of the vendors like Cisco, Palo Alto
Job Responsibility
Job Responsibility
  • Engage in daily maintenance and operations of Firewall and Prisma products
  • Work on Requests, Changes, Incidents and Problem records to support customers’ network security environment
  • Implement Network Security solutions and provide operational support in a customer environment
  • Provide technical escalation to L2 support engineers
  • Write custom queries on Palo Alto to fetch reporting data
  • Provide On-call support for high severity incidents in a 24x7 environment
  • Ensure that Service Level Agreements and operational standards are met
  • Perform system maintenance, checkups and maintain current documentation
  • Provide resolution plans for device issues
  • Propose service, process, and technical improvements to management
Read More
Arrow Right