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This GCS technical specialist position delivers technical expertise for solution implementation to internal team engineers and external customers based on Teradyne product and service. It provides support for assessment of customer needs, implementation of the solutions as well as product release support.
Job Responsibility
Monitor field engineers skillset by skill-level definition and propose suitable training to enhance engineers skillset
Consolidate similar field issues together and perform knowledge sharing/learning with all engineers
Monitoring/checking in-site related process and provide appropriate suggestion in problem solving, communication, escalation, etc
Join critical/key issues discussion and be the bridge between PSG/factory experts and field service team
Perform field Forum seminar with all team members every year
Coordinate/report regional retrofit progress (PIP & PUP) and performing status update
Join key activities in all regions and provide suggestion/observation to management team
Requirements
Familiar with ATEs and production environment
Knowledge of troubleshooting process and skills
Knowledge of Load board schematics design and layout
Knowledge of IC test theory
Device correlation and test program release experience
Driver and UI knowledge
Bachelor degree or above in IC design, electrical engineering, RF, electronic, communication, microwave
above 10 years working experience
Experience of ATE is Preferred
Logical thinking
Business Travel requirement
Can work under pressure
Eager to new challenge, hunger for new technology
Strong English Communication Skills
Strong Interpersonal Skills and Problem-Solving Skills