Senior Technical Services Manager Job at Boden Group (City of London)

Senior Manager, Technical Services

What You'll Be Doing ●Manages all activities of the engineering department. ● D...

Location

Taiwan , New Taipei City

Salary:

Not provided

Arrow Electronics

Expiration Date

Until further notice

Requirements

Typically requires a minimum of 10 years of related experience with a 4 year degree
or 8 years and an advanced degree
or equivalent experience.
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s)
Is accountable for the performance and results of a team within own discipline or function
Adapts departmental plans and priorities to address resource and operational challenges
Decisions are guided by policies, procedures and business plan
receives guidance from senior manager
Provides technical guidance to employees, colleagues and/or customers
Accountable for the budget, performance and results of a medium-sized team or multiple small teams

Job Responsibility

Manages all activities of the engineering department.
Directs department activities, through subordinates, to design new products, modify existing designs, improve production techniques, and develop test procedures.
Analyzes technology trends, human resource needs, and market demand to plan projects.
Confers with management, production, and marketing staff to determine engineering feasibility, cost effectiveness, and customer demand for new and existing products.
Forecasts operating costs of department and directs preparation of budget requests.
Directs personnel activities of department, such as recruitment, hiring, performance evaluations, and salary adjustments.

What we offer

Medical Insurance
Life Insurance
Incentive
Paid Time Off
Special/Extra Leave
5-Day Work Week
Growth Opportunities

Fulltime

Senior Manager, Program Management, Technical Services

As the Senior Manager for the Technical Services PMO, you will lead a dynamic te...

Location

United States , Plano

Salary:

146000.00 - 201500.00 USD / Year

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

8+ years of progressive experience in a high-growth technology organization
5+ years of direct people management experience, with a proven track record of leading and influencing teams to deliver complex programs and projects
Extensive, customer-facing experience delivering projects to commercial customers and working with partners for contracting and project delivery
Demonstrated financial acumen, with strong ability to forecast and manage profitability, revenue, margins, and utilization for a regional services team
Proven ability to manage performance against key business metrics to deliver exceptional results
Skilled in strategic risk management and successfully de-escalating high-stakes customer issues
Experience managing large-scale program deployments with multiple concurrent projects, teams, and resources
Excellent communication (written and oral), presentation, and interpersonal skills, with a talent for fostering collaboration
Strong organizational skills, including tool utilization (e.g., Clarizen, Asana, JIRA), attention to detail, and prioritization in a dynamic environment
Adaptable and resilient when faced with shifting priorities, demands, and timelines

Job Responsibility

Strategic Portfolio Management: Own and direct the NAM Strategic West and Commercial project portfolio, ensuring alignment with strategic business objectives and providing executive-level leadership to guarantee successful delivery
Team Leadership & Development: Lead, mentor, and grow a high-performing PMO team. Manage resource planning, forecasting, and staffing to build a team capable of meeting evolving service demands. Foster a culture of collaboration, innovation, and continuous professional growth
Delivery Excellence & Performance Management: Drive disciplined execution across all project activities. Set and govern standards for project management methodology, ensuring data integrity and operational excellence. Manage team performance to achieve key targets, including utilization, revenue recognition, deployment velocity, and customer satisfaction (CSAT)
Risk Mitigation & Escalation Management: Proactively identify and mitigate portfolio-level risks. Serve as the senior point of contact for complex customer escalations, guiding teams to rapid and effective resolutions to protect project timelines and outcomes
Stakeholder & Customer Partnership: Build strong partnerships with internal teams (Sales, Customer Success, Operations, Resource Management) to ensure seamless project execution. Act as a key liaison for strategic customers, managing expectations and ensuring project objectives align with their success criteria

What we offer

compensation may also include restricted stock units and a bonus

Fulltime

Senior Manager, Program Management, Technical Services

As the Senior Manager for the Technical Services PMO, you will lead a dynamic te...

Location

United States , Plano

Salary:

146000.00 - 201500.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

8+ years of progressive experience in a high-growth technology organization
5+ years of direct people management experience, with a proven track record of leading and influencing teams to deliver complex programs and projects
Extensive, customer-facing experience delivering projects to commercial customers and working with partners for contracting and project delivery
Demonstrated financial acumen, with strong ability to forecast and manage profitability, revenue, margins, and utilization for a regional services team
Proven ability to manage performance against key business metrics to deliver exceptional results
Skilled in strategic risk management and successfully de-escalating high-stakes customer issues
Experience managing large-scale program deployments with multiple concurrent projects, teams, and resources
Excellent communication (written and oral), presentation, and interpersonal skills, with a talent for fostering collaboration
Strong organizational skills, including tool utilization (e.g., Clarizen, Asana, JIRA), attention to detail, and prioritization in a dynamic environment
Adaptable and resilient when faced with shifting priorities, demands, and timelines

Job Responsibility

Strategic Portfolio Management: Own and direct the NAM Strategic West and Commercial project portfolio, ensuring alignment with strategic business objectives and providing executive-level leadership to guarantee successful delivery
Team Leadership & Development: Lead, mentor, and grow a high-performing PMO team. Manage resource planning, forecasting, and staffing to build a team capable of meeting evolving service demands. Foster a culture of collaboration, innovation, and continuous professional growth
Delivery Excellence & Performance Management: Drive disciplined execution across all project activities. Set and govern standards for project management methodology, ensuring data integrity and operational excellence. Manage team performance to achieve key targets, including utilization, revenue recognition, deployment velocity, and customer satisfaction (CSAT)
Risk Mitigation & Escalation Management: Proactively identify and mitigate portfolio-level risks. Serve as the senior point of contact for complex customer escalations, guiding teams to rapid and effective resolutions to protect project timelines and outcomes
Stakeholder & Customer Partnership: Build strong partnerships with internal teams (Sales, Customer Success, Operations, Resource Management) to ensure seamless project execution. Act as a key liaison for strategic customers, managing expectations and ensuring project objectives align with their success criteria

What we offer

compensation may also include restricted stock units and a bonus

Fulltime

Senior Technical Services Cross Technology Systems Integration Specialist / Technical Lead

The Senior Technical Services Cross Technology Systems Integration Specialist at...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced understanding and appreciation of technical design and business principles
Advanced project fundamental and administration ability
Advanced project fundamentals which are demonstrated in the execution of installations and other assignments
Advanced customer engagement skills
Advanced relevant domain specialist knowledge
Excellent verbal communication skills
Client focused and displays a proactive approach to solving problems
Advanced ability to coach, mentor and provide guidance to team members
Ability to take ownership as technical lead during project lifecycle
Bachelor's degree or equivalent in Information Technology or Computing or related field

Job Responsibility

Interacts with clients on site and remote to meet more complex requirements of a solution
Escalates unresolved problems and issues to the relevant third parties
Delegates lower complexity tasks to engineers and technicians
Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required
Writes reports and proposals and completes and maintains project documentation
Assists with the documentation of standard operating procedures relating to installations and fixes
Acts as coach and mentor to more junior Implementation Engineers and Technicians
Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets
May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
Included in complex design work, with input to the design expected

Fulltime

New

Fin Tech GTM Enablement - Financial Services Senior Manager

AMD is at the forefront of transforming compute for financial services—from ultr...

Location

United States , Austin

Salary:

164800.00 - 247200.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Senior level, successful technical experience in GTM, product marketing, or business development within Semiconductors / data center infrastructure
Financial services technology (trading, risk, fintech)
Proven experience supporting enterprise or strategic accounts in FSI
Strong understanding of low-latency systems, HPC, and/or AI/ML workloads
Exceptional communication and storytelling skills (executive-ready content creation)
Strong program management and cross-functional leadership
Analytical mindset with ability to convert market signals into actionable GTM strategies
Familiarity with Trading infrastructure (market data, order execution, co-location environments)
Compute architectures (CPU, GPU, DPU/NIC acceleration)
Performance optimization concepts (latency, throughput, determinism)

Job Responsibility

Develop and execute vertical-specific GTM strategies for Financial Services aligned with AMD's data center and AI growth priorities
Define target segments and use cases (e.g., low-latency trading, risk analytics, fraud detection, AI/ML inference, market data processing)
Partner with product and business unit teams to align roadmaps with market needs and customer demands
Build and scale enablement programs for global sales, SEs, and partners
Deliver playbooks, battlecards, value propositions, and competitive positioning tailored to FSI
Equip teams to articulate AMD differentiation vs. competitors in performance per watt, latency, TCO, and AI acceleration
Support strategic engagements with tier-1 banks, hedge funds, exchanges, and fintechs
Collaborate on proof-of-concepts (PoCs), benchmarking, and solution validation
Develop relationships with ISVs, system integrators, and ecosystem partners (trading platforms, market data vendors, etc.)
Create executive-level content (presentations, whitepapers, demos) for customer and industry engagement

Fulltime

Senior Manager, Technical Support

This is where your work makes a difference. At Baxter, we believe every person—r...

Location

United States , Skaneateles Falls

Salary:

136000.00 - 187000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

6+ years of relevant experience
Experience working within regulated industries, healthcare, medical devices, life sciences, or other complex service environments is preferred
Bachelor's degree required
Detail-oriented, results driven, highly accountable
Excellent data analytical skills and strong financial acumen
Track record of leading continuous improvement, Lean, operational excellence, or cost-saving initiatives while maintaining a customer-first mindset
Proficiency with Microsoft Office Suite
Experience with ERP platforms such as SAP and/or JD Edwards is a plus

Job Responsibility

Lead and manage your human and capital resources to achieve all established targets
Identifying and developing the desired Customer Service culture for Front Line Care
Identify the key performance indicators for Customer Service and then putting the principles, programs, and monitoring capabilities in place to achieve those KPI's
Leading and furthering customer dedication by using NPS and other tools and tactics
Developing guidelines, policies and procedures which will drive continuous improvement
Partnering with Service leadership to build and implement the Service and Front-Line Care strategy
Identifying and executing against lean and or profit enhancement opportunities
Building and maintaining a collaborative relationship with Sales, Business Partners, Product Marketing, and other key collaborators throughout the enterprise

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits

Fulltime

Senior Technical Services Advisor - Japanese Speaking

Provide technology consulting to external customers and internal project teams. ...

Location

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study
without a degree, three additional years of relevant professional experience (11+ years in total)
Has sufficient depth and breadth of technical knowledge to design and scope multiple deliverables across a number of technologies
Has demonstrated innovation and communication of new deliverables and offerings
Has led team in the delivery of multiple deliverables across multiple technologies
Ability to develop solutions that enhance the availability, performance, maintainability and agility of a particular customer's enterprise
Has contributed to the design and application of new tools
Ability to re-use existing experience to develop new solutions to take to market
Possesses an understanding, at a detailed level, of architectural dependencies of technologies in use in the customer's IT environment
Frequently uses product and application knowledge along with internals or architectural knowledge to develop solutions

Job Responsibility

Responsible for verifying and implementing the detailed technical design solution to the problem as identified by the Project/Technical Manager
Often responsible for providing a detailed technical design for enterprise solutions
Is often the Principal Consultant who analyzes and develops enterprise technology solutions
Regularly leads in the technical assessment and delivery of specific technical solutions to the customer
Provides a team structure conducive to high performance, and manages the team lifecycle stages
Coordinates implementation of new installations, designs, and migrations for technology solutions in one of the following work domains: networks, applications or platforms
Provides advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of solutions
Provides input to the company strategy moving forward
Collects and determines data from appropriate sources to assist in determining customer needs and requirements
Responds to requests for technical information from customers

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Manager, Technical Program Management, GenAI

Uber AI Solutions is an emerging business delivering high-quality, scaled AI dat...

Location

India , Hyderabad

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

15+ years of overall experience in technical program management, software engineering, technical operations, or related technical delivery roles
5+ years of experience managing managers and technical program managers
Demonstrated fluency in GenAI, LLMs, model training, and model evaluation workflows
Working knowledge of areas such as SFT, RLHF/RLAIF, preference data, coding evaluations, data labeling, benchmark design, simulation environments, agentic workflows, and quality evaluation
Strong ability to understand technical architectures, system constraints, data quality requirements, engineering tradeoffs, and delivery risks
Strong written and verbal communication skills, including the ability to communicate clearly with senior executives, technical stakeholders, and cross-functional operators
Bachelor’s or Master’s degree in Computer Science Engineering or a related field
Deep knowledge of AI domains including GenAI, agentic AI, LLMs, ML operations, coding agents, evaluation frameworks, and data quality systems
Experience working with AI labs, model providers, research teams, data platforms, or AI infrastructure companies

Job Responsibility

Lead and scale a high-performing cross functional team
Build, manage, mentor, and develop a cross functional team responsible for delivering high-complexity AI programs
Set clear goals, operating rhythms, standards, and mechanisms for team execution
Foster a high-velocity, high-ownership culture grounded in technical depth, structured problem solving, continuous learning, and strong stakeholder management
Raise the bar for TPM craft across scoping, planning, execution, communication, risk management, quality tracking, and executive reporting
Shape solutions for frontier AI labs
Partner with Sales and business leaders to engage prospective and existing clients, including frontier AI labs, foundation model companies, AI-native companies, and agentic AI companies
Translate ambiguous client needs into clear technical scopes, delivery approaches, governance models, success metrics, and resourcing plans
Demonstrate strong credibility with technical client stakeholders by bringing fluency in AI training, evaluation, coding tasks, tool-use workflows, and agentic AI systems
Support client discussions around feasibility, tradeoffs, delivery risks, timelines, quality expectations, and operating models

What we offer

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law

Fulltime

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Senior Technical Services Manager

Job Description

Job Responsibility

Requirements

What we offer

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