Senior Technical Service Advisor Job at Hewlett Packard Enterprise (Bangalore)

Senior Technical Service Advisor

The Advanced Services team provides exceptional outcomes and remarkable customer...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
Reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
Experience with customer facing roles
Bachelor's degree in Electrical/Electronic Engineering, Computer Science or equivalent
8+ years experience in designing, implementing, and solving technical problems of state-of-the-art Datacenter, IP/MPLS Networks
High exposure to network operations environment
Ability to operate independently, including management of priorities in unstructured environment

Job Responsibility

Customer advocate and single point of contact for customer for all post-sales service needs
Stay in alignment with customer and accounts team concerning services sales and delivery
Help support cases resolved as per SLAs and expedite/escalate critical issues among technical support teams
Proactively escalates and brings people with required expertise together to bring critical issues to closure
Act as interlock between Customer and Professional Services, Advanced Services, and Education Services
Engage on major projects for service requirements, risk management, and expectation setting
Conduct Periodic reviews with customer on service delivery metrics, SLA, and quality
Establish customer-specific operational status and reporting framework
Use technical knowledge to review and assess open software defects
Assist customer in making use of proactive consulting services

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

Senior Technical Service Advisor

The Advanced Services team provides exceptional outcomes and remarkable customer...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
Reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
Knowledge and experience of newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless
Experience working in large enterprises, Network service providers
ITIL Framework process knowledge
Experience with automation
Cisco/Arista/Aruba/Juniper product certifications or industry equivalents
Experience with customer facing roles
Bachelor's degree in Electrical/Electronic Engineering, Computer Science or equivalent
8+ years experience in designing, implementing, and solving technical problems of state-of-the-art Datacenter, IP/MPLS Networks

Job Responsibility

Customer advocate and single point of contact for customer for all post-sales service needs
Stay in alignment with customer and accounts team concerning services sales and delivery
Help support cases resolved as per SLAs and expedite/escalate critical issues
Provide relevant technical inputs to facilitate and expedite escalated problem resolution
Proactively escalate and bring people with required expertise together
Act as interlock between Customer and Professional Services, Advanced Services, and Education Services
Engage on major projects for service requirements, risk management, and expectation setting
Conduct periodic reviews with customer on service delivery metrics, SLA, and quality
Establish customer-specific operational status and reporting framework
Use technical knowledge to review and assess open software defects

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Senior Technical Account Manager

As a Senior Technical Account Manager (maternity leave coverage - 24 months) you...

Location

Romania , Bucharest

Salary:

Not provided

SiriusXM

Expiration Date

Until further notice

Requirements

Entrepreneurial, a self-starter
Strong organizational, process and analytical skills. Detail-oriented
Excellent interpersonal communicator (written and verbal) skills, especially in client services context
Deeply interested in the advertising technology industry
Capable of establishing a trusting relationship with the client, ultimately becoming a strategic advisor
Able to handle work in a fast-paced environment and to work with international teams
Open and flexible to execute tasks at every level
Applicants must have a good sense of humor and sound judgment
Experienced working with remote operations and R&D team a plus
Fluency in English (with a second European language a big advantage)

Job Responsibility

Manage a handful of our most strategic VIP customers, ensuring a ‘customer first’ approach to achieve adoption of AdsWizz tools and growth of our partners digital audio business
Be key in the preparation and delivery of VIP customer quarterly business reviews and ensure agreed actions are processed
Work with internal teams (support, product, engineering etc.) to ensure your VIP customers voice is heard within the AdsWizz organization
Be an expert on the AdsWizz supply side platform while understanding its unique position and the value it affords to our supply partners
Drive on-boarding of new partners including business requirement definition, technical briefing and product deployment specifications, project launch plan creation, acceptance validation and product delivery project management
Coordinate with the Sales/Business Development, Product and Operations Management, and publishers to ensure operation-readiness post-launch
Act as a point of contact for customer product and operational change management, post product delivery
Be a product liaison covering roadmap, releases, and feature requests between our product team and publishers
Monitor key technical and business metrics, share insights and analytics to partners/customers and internal stakeholders
Help facilitate various work streams from both a product and commercial perspective

What we offer

Casual & friendly working environment with opportunities to impact the company with your ideas and involvement
Technology diversity, interesting technical exposure in building the best ad-tech product on the market
Quarterly Sales Incentive plan to celebrate personal and company wins
Individual training budget to use as you like for skill improvement
Sports bonus for activities such as gym, biking, and yoga
Meal tickets card for enjoyable lunch breaks
Gift cards for special events and holidays
Days off for your birthday and special events, to recharge and enjoy your BIG moment
Private medical subscription to keep you healthy
Private Pension Fund (Pillar III) based on your years of tenure

Fulltime

Senior Technical Marketing Engineer

As a Technical Marketing Engineer, you will develop deep knowledge of HPE's Camp...

Location

United States , Roseville

Salary:

117500.00 - 270000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Min. 10+ years of networking, security, telemetry, and automation experience
Min. 5+ years of TME experience
Security certification will be plus
Data Center certification will be plus
Excellent knowledge of Data Center Networking designs, architectures
Excellent knowledge of data center networking security, telemetry, and automation
Excellent knowledge of Data Center designs and architectures
Data Center deployment experience such as HPE or Dell EMC hyper converged solution, HPE Storage and Compute
Advanced networking knowledge such as BGP Based EVPN, EVPN-VXLAN
Advanced security knowledge such as IPsec, NAT, IDS, IPS, DDoS and NG-Firewall

Job Responsibility

Develop compelling demonstrations that best showcase HPE Aruba Networking industry-leading solutions
Serve as the Aruba Switching authority and key technical advisor for Aruba Enterprise Switching Products and Solutions
Create technical Enterprise Switching Architectures, Webinars, Videos, Documents/ Collaterals, Podcasts, Blogs, Social media posts, Presentations, Resource Guides / Playbooks, Newsletters & email blast content, Webpages, and demonstrations for our Aruba Switching platforms and solutions
Track and identify product solution gaps, competitive differentiation, and link the outputs to marketing collateral and engineering developments
Proactively learn and engage with SE/CSE/Customers, enhance knowledge and build subject-matter expertise
Reference Architectures: Create examples of use cases and network deployments, highlighting Aruba Switching’s unique value proposition and best practices
Develop 'deep-dive' technical presentations used by Aruba’s Pre-Sales Engineering team, Channel and Service Provider partners to educate customers
Reinforce Core Product Managers in writing PRDs and prioritizing Customer NFRs
Create and drive development of technical collateral to better enable sales engineers and partners
Assist System Engineers, Marketing, and Sales teams with technical presentations, roadmap updates, and product demonstrations

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs catered to reaching career goals
Flexibility to manage work and personal needs
Unconditional inclusion

Fulltime

Customer Service Support Advisor

The Sales Advisor 2 assists as an advisory team member, applying processes and p...

Location

India , Gurugram

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Collaboration
Negotiation
Contract Management
Customer Service
Relationship Building
Requirements Analysis
Customer Relationship Management
Solution Selling
Decision Making
Growth Mindset

Job Responsibility

Assists in activities to support the expansion of the existing customer bases, lead generation across website and calls and the usage of BT's products and services, adhering to guidelines and general function policy with some supervision
Performs technical reviews of documentation, administration procedure and filing processes with some supervision
Develops a working level understanding of the assigned customer area processes and follows existing procedures to solve issues
Assists with the creation of custom reporting, metrics, data analysis such as information on customer ordering history and buying patterns, within guidelines and with some supervision
Refers any issues outside of procedures to a more senior sales advisory professional

Senior Technical Delivery Manager

We're seeking a Senior Technical Delivery Manager to spearhead enterprise deploy...

Location

Spain , Madrid

Salary:

Not provided

Maisa

Expiration Date

Until further notice

Requirements

Strong, demonstrable experience in technical delivery, solutions architecture, or infrastructure engineering, with experience supporting enterprise software deployments in highly regulated industries (financial services, healthcare, manufacturing)
Deep understanding of cloud infrastructure (AWS preferred), containerization technologies, enterprise networking, and security frameworks relevant to enterprise AI (SOC 2, ISO 27001, GDPR)
Proven track record managing multi-stakeholder technical projects across geographies and organizational boundaries
Cloud & Infrastructure: AWS (VPC, IAM, ECS/EKS, CloudWatch), Docker, Kubernetes, CI/CD pipelines
Enterprise Integration: RESTful APIs, authentication protocols (OAuth, SAML), enterprise databases, ETL/data pipeline concepts
AI/ML Fundamentals: Understanding of LLM architectures, RAG systems, agent frameworks, and enterprise AI governance
Security & Compliance: Experience with enterprise security reviews, data residency requirements, encryption standards, and regulatory compliance
Exceptional communication skills with ability to translate technical concepts for executive stakeholders and build trusted advisor relationships
Calm and composed under pressure, with proven ability to navigate high-stakes situations and de-escalate tension with diplomacy and professionalism
Structured problem-solver who thrives in ambiguous, fast-moving environments with composure under pressure

Job Responsibility

Lead end-to-end technical delivery of Maisa platform deployments across geos and regulatory environments, designing solution architectures for on-premise, private cloud, and hybrid environments that meet stringent enterprise security and compliance requirements while integrating with existing enterprise systems (e.g. legacy systems, ERP/CRM, identity providers, SIEM tools), as well as and troubleshooting complex technical issues spanning containerization (Docker/Kubernetes), networking, API integrations, and enterprise authentication (SSO, MSK, RBAC)
Serve as the primary technical point of contact for strategic enterprise clients, translating complex AI capabilities into business value through solution design workshops, architecture reviews, and executive stakeholder engagement. Whilst building confidence in our enterprise readiness
Partner with Support teams to ensure smooth operational hand off by developing technical documentation, SLA’s, escalation paths and playbooks, while serving as the escalation point for complex technical issues and critical incidents
Bridge between Client Services, Product Engineering, Applied AI, Support Operations, and customer teams to develop deployment playbooks, identify product enhancement opportunities, and support pre-sales technical validation

Professional Services Senior Specialist

We are seeking a Professional Services Senior Specialist to lead complex custome...

Location

Canada , Toronto

Salary:

92500.00 - 120000.00 CAD / Year

Intuit

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Computer Science, or a related field
5–7 years of experience in customer pre- and post sales engineering, solutions consulting, solutions delivery, and implementation
Strong technical knowledge in system integration, data migration, and solution configuration
Understanding of financial management principles, enabling you to be a credible industry expert, and understanding of in-practice workflows
Proven success managing complex, multi-stakeholder implementation projects
Familiarity with CRM and project management tools (e.g., Salesforce, JIRA)
Excellent communication, project management, time management, and organizational skills
Experience working directly with mid-market businesses and/or operations

Job Responsibility

Lead end-to-end implementation for large or complex customer engagements, ensuring timely and successful delivery
Serve as a trusted advisor to customers, guiding them through technical and operational aspects of onboarding
Develop and manage project plans, including timelines, resource allocation, and risk mitigation strategies
Troubleshoot and resolve technical issues, coordinating with Product and SDM teams as needed
Collaborate with Sales, Product, Service Delivery (migration) and Customer Success teams to ensure alignment and continuity throughout the customer lifecycle
Continuously evaluate and improve implementation methodologies to enhance efficiency and customer adoption and satisfaction
Capture and relay customer feedback to internal teams to inform product development and service enhancements
Provide mentorship and support to professional services specialists
Develop, update and maintain implementation playbooks for the team

What we offer

Cash bonus
Equity rewards
Benefits

Fulltime

Senior Advisor, Ethics and Compliance - Export Control

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

United States , Wichita

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Minimum of 10+ years of experience in Compliance related activities or in a related field in the aerospace and defense sector
Bachelor's degree in relevant field
Highly proficient in developing and leveraging established relationships with Bombardier customers, suppliers, and partners
Advanced knowledge of various applications such as SAP, Salesforce, Excel, Sharepoint, etc.
Highly proficient in analyzing large amounts of data and synthesizing it into meaningful information, analytics, project plans, and recommendations
Thorough knowledge of aviation compliance requirements in export controls and sanctions
Strong knowledge of EAR and ITAR regulations, including their application in government contracts
Proficient with trade compliance software and the application of export control regulations to IT systems
Effective management skills
Effective communication and interpersonal skills with the ability to synthesize information for executive level briefings and recommendations

Job Responsibility

Manage Bombardier’s compliance with US export control regulations, laws, and sanctions for all Bombardier related activity worldwide
Assist with Canadian and EU/UK export control regulations, laws, and sanctions for all Bombardier related activity worldwide
Management of aircraft parts services export control compliance for Bombardier
Oversee, provide guidance to, and work with export control designated officials at various sites within the organization around the world
Identify requirements for and lead and/or guide the development and implementation of policies and procedures to ensure Bombardier’s export control and sanctions compliance
Oversee and approve export control licensing submissions to US government authorities for Bombardier
Prepare, submit, and administer export licensing authorizations and other approvals, DDTC, BIS, and OFAC
Approve transactions involving the uses of Exemptions and Exceptions
Assist in the development and presentation of export-related training for Bombardier
Be responsible for regularly issuing communications on export control issues/updates and their effect on Bombardier

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Senior Technical Service Advisor

Hewlett Packard Enterprise

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Technical Service Advisor

Senior Technical Service Advisor

Senior Technical Service Advisor

Senior Technical Account Manager

Senior Technical Marketing Engineer

Customer Service Support Advisor

Senior Technical Delivery Manager

Professional Services Senior Specialist

Senior Advisor, Ethics and Compliance - Export Control

Senior Technical Service Advisor

Hewlett Packard Enterprise

Location:India , Bangalore

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Technical Service Advisor

Senior Technical Service Advisor

Senior Technical Service Advisor

Senior Technical Account Manager

Senior Technical Marketing Engineer

Customer Service Support Advisor

Senior Technical Delivery Manager

Professional Services Senior Specialist

Senior Advisor, Ethics and Compliance - Export Control

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 04, 2026