Senior Technical Service Advisor Jobs

Senior Technical Service Advisor

The Advanced Services team provides exceptional outcomes and remarkable customer...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
Reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
Experience with customer facing roles
Bachelor's degree in Electrical/Electronic Engineering, Computer Science or equivalent
8+ years experience in designing, implementing, and solving technical problems of state-of-the-art Datacenter, IP/MPLS Networks
High exposure to network operations environment
Ability to operate independently, including management of priorities in unstructured environment

Job Responsibility

Customer advocate and single point of contact for customer for all post-sales service needs
Stay in alignment with customer and accounts team concerning services sales and delivery
Help support cases resolved as per SLAs and expedite/escalate critical issues among technical support teams
Proactively escalates and brings people with required expertise together to bring critical issues to closure
Act as interlock between Customer and Professional Services, Advanced Services, and Education Services
Engage on major projects for service requirements, risk management, and expectation setting
Conduct Periodic reviews with customer on service delivery metrics, SLA, and quality
Establish customer-specific operational status and reporting framework
Use technical knowledge to review and assess open software defects
Assist customer in making use of proactive consulting services

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

New

Senior Advisor / Manager - International Tax and Transaction Services

EY is Cyprus’ fastest growing Big 4 Firm in Cyprus, and we have an exciting oppo...

Location

Cyprus , Nicosia

Salary:

Not provided

ACCA

Expiration Date

January 12, 2026

Requirements

Degree in Law, Finance or Accounting
At least 3 years of previous relevance experience in the tax services of a reputable large or medium-sized firm
Communication and project/team management skills
Experience of managing a team and/or coaching and developing more junior team members
Ability to develop trusting and effective working relationships
Strong understanding of international tax concepts
Knowledge of Cyprus Tax Laws
Oral and written communication skills in English
Analytical, conceptual thinking and problem-solving skills

Job Responsibility

Manage the successful delivery of technically complex and demanding tax advisory projects (such as mergers and acquisitions, group restructurings, debt restructurings, IP structuring etc.)
Work with clients to develop innovative solutions to tax challenges which are aligned with our client’s strategies and operations
Assist with tax due diligence projects and transactional tax related work
Assist in the preparation of tax ruling requests
Liaise and coordinate with colleagues both locally and across the EY network
Build and maintain client relationships and a professional network in order to identify and develop business opportunities for the firm
Develop junior team members through effectively supervising, coaching and mentoring

What we offer

Fully Sponsored Professional Qualifications
Private Medical Insurance
Life Insurance
EY Employee Assistance Program (EAP) (counselling, legal and financial consultation services)
EY Tech MBA, EY Master’s in business Analysis & EY Masters in Sustainability
EY Badges - digital credentials
Mobility programs
Flexible working arrangements
Paid Sick Leave
Paid Paternity Leave

Senior Technical Marketing Engineer

As a Technical Marketing Engineer, you will develop deep knowledge of HPE's Camp...

Location

United States , Roseville

Salary:

117500.00 - 270000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Min. 10+ years of networking, security, telemetry, and automation experience
Min. 5+ years of TME experience
Security certification will be plus
Data Center certification will be plus
Excellent knowledge of Data Center Networking designs, architectures
Excellent knowledge of data center networking security, telemetry, and automation
Excellent knowledge of Data Center designs and architectures
Data Center deployment experience such as HPE or Dell EMC hyper converged solution, HPE Storage and Compute
Advanced networking knowledge such as BGP Based EVPN, EVPN-VXLAN
Advanced security knowledge such as IPsec, NAT, IDS, IPS, DDoS and NG-Firewall

Job Responsibility

Develop compelling demonstrations that best showcase HPE Aruba Networking industry-leading solutions
Serve as the Aruba Switching authority and key technical advisor for Aruba Enterprise Switching Products and Solutions
Create technical Enterprise Switching Architectures, Webinars, Videos, Documents/ Collaterals, Podcasts, Blogs, Social media posts, Presentations, Resource Guides / Playbooks, Newsletters & email blast content, Webpages, and demonstrations for our Aruba Switching platforms and solutions
Track and identify product solution gaps, competitive differentiation, and link the outputs to marketing collateral and engineering developments
Proactively learn and engage with SE/CSE/Customers, enhance knowledge and build subject-matter expertise
Reference Architectures: Create examples of use cases and network deployments, highlighting Aruba Switching’s unique value proposition and best practices
Develop 'deep-dive' technical presentations used by Aruba’s Pre-Sales Engineering team, Channel and Service Provider partners to educate customers
Reinforce Core Product Managers in writing PRDs and prioritizing Customer NFRs
Create and drive development of technical collateral to better enable sales engineers and partners
Assist System Engineers, Marketing, and Sales teams with technical presentations, roadmap updates, and product demonstrations

What we offer

Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Career development programs catered to reaching career goals
Flexibility to manage work and personal needs
Unconditional inclusion

Fulltime

Senior Technical Delivery Manager

We're seeking a Senior Technical Delivery Manager to spearhead enterprise deploy...

Location

Spain , Madrid

Salary:

Not provided

Maisa

Expiration Date

Until further notice

Requirements

Strong, demonstrable experience in technical delivery, solutions architecture, or infrastructure engineering, with experience supporting enterprise software deployments in highly regulated industries (financial services, healthcare, manufacturing)
Deep understanding of cloud infrastructure (AWS preferred), containerization technologies, enterprise networking, and security frameworks relevant to enterprise AI (SOC 2, ISO 27001, GDPR)
Proven track record managing multi-stakeholder technical projects across geographies and organizational boundaries
Cloud & Infrastructure: AWS (VPC, IAM, ECS/EKS, CloudWatch), Docker, Kubernetes, CI/CD pipelines
Enterprise Integration: RESTful APIs, authentication protocols (OAuth, SAML), enterprise databases, ETL/data pipeline concepts
AI/ML Fundamentals: Understanding of LLM architectures, RAG systems, agent frameworks, and enterprise AI governance
Security & Compliance: Experience with enterprise security reviews, data residency requirements, encryption standards, and regulatory compliance
Exceptional communication skills with ability to translate technical concepts for executive stakeholders and build trusted advisor relationships
Calm and composed under pressure, with proven ability to navigate high-stakes situations and de-escalate tension with diplomacy and professionalism
Structured problem-solver who thrives in ambiguous, fast-moving environments with composure under pressure

Job Responsibility

Lead end-to-end technical delivery of Maisa platform deployments across geos and regulatory environments, designing solution architectures for on-premise, private cloud, and hybrid environments that meet stringent enterprise security and compliance requirements while integrating with existing enterprise systems (e.g. legacy systems, ERP/CRM, identity providers, SIEM tools), as well as and troubleshooting complex technical issues spanning containerization (Docker/Kubernetes), networking, API integrations, and enterprise authentication (SSO, MSK, RBAC)
Serve as the primary technical point of contact for strategic enterprise clients, translating complex AI capabilities into business value through solution design workshops, architecture reviews, and executive stakeholder engagement. Whilst building confidence in our enterprise readiness
Partner with Support teams to ensure smooth operational hand off by developing technical documentation, SLA’s, escalation paths and playbooks, while serving as the escalation point for complex technical issues and critical incidents
Bridge between Client Services, Product Engineering, Applied AI, Support Operations, and customer teams to develop deployment playbooks, identify product enhancement opportunities, and support pre-sales technical validation

New

Senior Solutions Architect & Customer Advisor – Hybrid Cloud, Data and AI

We are seeking an exceptional Senior Solutions Architect & Customer Advisor to s...

Location

United States

Salary:

161000.00 - 268300.00 USD / Year

Rackspace

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering or related field
MBA or relevant graduate degree preferred
15+ years of hands-on experience in cloud architecture, enterprise infrastructure or solutions architecture
Proven track record designing and implementing large-scale cloud solutions for enterprise clients
Deep expertise in Hybrid Cloud and Data Center architecture with focus on at least two major platforms (AWS, Azure, GCP) and experience with private cloud platforms (VMware, OpenStack)
Strong technical foundation in infrastructure, networking, security, and cloud-native development
Demonstrated ability to architect solutions from requirements through implementation
Experience working with Banking & Financial Services or Healthcare clients on cloud initiatives
Information security, risk management, and regulatory expertise
Understanding of industry-specific operational models and applications

Job Responsibility

Lead technical discovery engagements to assess current cloud maturity, identify hybrid cloud opportunities, and understand infrastructure and application modernization requirements
Conduct comprehensive assessments of customer technology environments to identify gaps, risks, and transformation opportunities
Translate customer business challenges into technical requirements and cloud architecture specifications
Design end-to-end cloud solutions across private cloud, hybrid cloud, and data center ecosystems, including network and cybersecurity
Develop technical roadmaps that align cloud strategy with business objectives
Create proofs-of-concept, reference architectures, and migration strategies
Architect and optimize hybrid cloud solutions across AWS, Azure, and/or GCP platforms, ensuring resilience, scalability, and operational excellence
Design cloud-native architectures leveraging infrastructure-as-code (Terraform, CloudFormation), automation, and DevOps practices
Provide technical leadership on data center modernization, VMware environments, and private cloud platforms
Advise on AI/ML integration, intelligent automation, and emerging cloud technologies

What we offer

incentive compensation opportunities in the form of annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP)

Fulltime

New

Senior Staff Software Engineer, Advisor Platform

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Menlo Park

Salary:

247000.00 - 290000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

10+ years of experience building and operating large-scale distributed systems in production environments
Deep expertise in backend programming (e.g., Go, Python, Java) and cloud-native architecture
3+ years of experience leading large engineering teams or cross-functional technical initiatives
Strong system design skills and a solid foundation in software engineering best practices
Proven ability to communicate technical solutions clearly and deliver end-to-end projects at scale

Job Responsibility

Lead the design, development, and deployment of enterprise B2B applications for financial advisors
Architect and implement scalable, reliable, and high-performance backend systems
Guide technical execution and mentor engineers across multiple teams and projects
Collaborate with product and operations partners to build secure and compliant platforms that improve workflows and service capabilities
Apply AI tools and technologies to power innovative features for advisors

What we offer

Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet – a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

Director & senior manager

Director & Senior Manager position within the Dopkins Assurance Services Group, ...

Location

United States , Buffalo

Salary:

Not provided

Dopkins & Company, LLP

Expiration Date

Until further notice

Requirements

Managing client relationships and assuming the role as a trusted advisor to our clients
Assuming the role of client service coordinator by working collaboratively within the Firm structure to serve our clients
Managing client deliverables and be able to accept final responsibility for decisions and the client work product
Managing risk in the client service process by following professional standards
Keeping current with a changing Federal and State regulatory environment
Demonstrating critical thinking ability
Exhibiting sound and practical business judgment
Operating with a commitment to ethical behavior, integrity and accountability
Having a high level of expertise and can contribute to the thought leadership within the Firm
Self-motivation to develop technical & professional skills

Job Responsibility

Assume a leadership role within our Firm and the Assurance Services Group (AS) by serving on the AS leadership team
Serve as a trusted advisor to a sophisticated client base and to actively engage in a leadership role with those clients
Mentor emerging leaders

What we offer

Opportunity to be a part of the strategic vision for passing a successful Firm onto the next generation of leadership and beyond
Various leadership development programs and support through our status as an RSM US Alliance firm

Tax Operations Senior Analyst

Tax Operations Senior Analyst role at Citi's Europe Wealth Client Tax Operations...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

A good track record of experience in a tax-related area and good understanding of tax reporting and operational tax processes
Good understanding of Cash & Stock Reconciliations
Swift notifications knowledge - MT599, MT546, MT568, MT566
Corporate actions & income payments experience in EMEA and US markets
Experience in Tax Operations/ Tax Reclaims and/or Tax Technology organizations
Knowledge about the Double Tax Treaty Agreements, International Taxation, Custody Operations, Relief at source and reclaim
Experience in Tax Operations (Direct/Indirect Tax, Withholding TAX, Goods and Services Tax, Trading Tax etc.)
Good understanding of Investments and capital market products as well as trade execution and settlement processes
Strong multi-tasking, organizational and time management skills
Ability to take initiative, self-motivate and consistently demonstrate a results-driven mindset

Job Responsibility

Ensure compliance with local tax regulations, including the preparation of account reconciliations for revenues and VAT/GST tax accounts
Prepare non-US tax reports covering multiple jurisdictions and products
Expertise in Tax Reclaim services, including Quick Refund and Relief at Source processes
Manage critical tax-related issues & remediation activities impacting clients and business stakeholders
Provide first-level support for inquiries from client advisors regarding the Tax Reclaim Service
Support the global implementation of Tax projects while contributing to strategic tax programs and technical implementations
Analyze tax transaction withholding processes from front to back and implement operational changes
Streamline process inconsistencies, mitigate risks, and maintain comprehensive process documentation
Ensure timely escalation of issues, track their resolution, and participate in governance forums
Collaborate closely with Business and Technology partners to identify gaps and drive process improvements

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Senior Technical Service Advisor

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 18, 2025

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