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The Senior Technical Project Manager will drive the planning, coordination, and execution of complex, cross-functional initiatives within the Marketing Technology organization. This role partners closely with Product, Design, and Engineering (front-end and back-end) teams to translate marketing and business objectives into scalable, high-quality digital solutions that power customer engagement and growth. You will ensure alignment across stakeholders on priorities, timelines, and measurable outcomes while enabling seamless collaboration between creative and technical teams. Success in this role requires the ability to navigate ambiguity, balance speed with quality, and drive execution across integrated product and engineering workflows.
Job Responsibility
Own and drive end-to-end delivery of complex, cross-functional Marketing Technology initiatives, ensuring alignment from concept through launch and post-release optimization
Partner with Product, Design, Marketing, and Studio stakeholders to shape strategy, define priorities, and translate business objectives into scalable technical solutions
Lead roadmap planning and execution across a portfolio of Martech platforms and digital experiences, balancing speed, quality, and business impact
Establish and optimize Agile practices across teams, driving predictable delivery, continuous improvement, and high-performing team dynamics
Orchestrate execution across distributed teams, including multiple studios by proactively managing dependencies, aligning priorities, and removing blockers
Act as the connective layer between creative, product, and engineering teams, ensuring seamless translation of ideas into high-quality user experiences
Champion an iterative delivery model, driving MVP launches, experimentation, and continuous enhancement based on user and stakeholder feedback
Proactively identify risks, gaps, and trade-offs, and drive timely decision-making in partnership with leadership and cross-functional teams
Own stakeholder communication at all levels, providing clear visibility into progress, risks, and outcomes while influencing alignment and decisions
Define and track success metrics, ensuring initiatives deliver measurable impact against marketing and customer engagement goals
Build and scale strong cross-functional relationships across Product, Design, Engineering, Marketing, and Studio teams to enable efficient, cohesive execution
Drive operational excellence by evolving project management frameworks, tools, and processes to support scalability and long-term team effectiveness
Requirements
7+ years of experience in project or program management within technical or digital product organizations, ideally supporting Marketing Technology or customer-facing platforms
Proven experience delivering complex, cross-functional initiatives across Product, Design, and Engineering (front-end and back-end) teams
Strong experience working in Agile environments using Scrum, Kanban, or hybrid methodologies, with a focus on predictable and iterative delivery
Hands-on experience with project management and collaboration tools such as Jira, Confluence, or similar platforms
Demonstrated ability to manage multiple concurrent projects and priorities in a fast-paced, deadline-driven environment
Strong problem-solving skills with a high attention to detail and a bias toward execution
Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical stakeholders
Proven ability to influence and align stakeholders across multiple levels, including leadership, product, and studio partners
Highly proactive, self-driven, and comfortable navigating ambiguity and evolving priorities
Strong relationship-building skills, with the ability to foster collaboration across Product, Design, Engineering, Marketing, and Studio teams
Bachelor’s degree or equivalent professional experience
Nice to have
Experience working within Marketing Technology ecosystems, including campaign management platforms, CMS, personalization tools, or customer engagement systems
Experience partnering closely with creative and design teams to deliver high-quality digital experiences
Familiarity with front-end and back-end development concepts, APIs, and system integrations
Experience supporting multi-studio or distributed team environments, with an understanding of cross-team dependencies and release coordination
Track record of delivering customer-facing digital products or marketing-driven experiences at scale
Strong understanding of release management, QA processes, and go-to-market coordination
Experience improving team processes, workflows, and tooling to drive efficiency and scalability
Certifications such as Certified Scrum Master (CSM), PMP, or equivalent are a plus
What we offer
Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
401(k) with Company match, tuition reimbursement, charitable donation matching
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
Relocation assistance (if required to move geographic locations for the job)