Senior Technical Project Manager Job at Mastercard (Mexico City)

Job Responsibility

Own successful delivery of large-scale, complex technical programs across multiple teams and stakeholders
Shape and drive value realization, ensuring programs deliver measurable business outcomes
Align delivery strategy with client business objectives, technology roadmaps, and operating models
Act as a trusted advisor to senior client leadership on delivery, product, and technology topics
Proactively identify opportunities to expand scope, deepen client relationships, and support account growth
Represent Mastercard through delivery excellence, credibility, and thought leadership
Build, lead, and sustain high-performing, multi-disciplinary delivery teams
Mentors and develops other consultants, providing coaching on delivery leadership and client management
Set delivery standards, best practices, and governance models across programs
Encourages accountability, continuous improvement, and delivery discipline
Partners effectively with product, engineering, design, and business teams
Aligns internal stakeholders around delivery strategy, priorities, and dependencies
Influences senior internal leaders without direct authority
Contribute to development of delivery playbooks, frameworks, and intellectual property
Support onboarding and upskilling of delivery talent
Act as a role model for Mastercard’s consulting and delivery culture

Undergraduate degree
Ability to communicate effectively in English and the local office language (if applicable)
Exposure to financial institutions or consultancy firms
+8 years of work experience leading IT/software development projects or programs
A recognized professional accreditation, such as Project Management Professional (PMP) and PMI Agile Certified Practitioner (PMI-ACP)
Capability to manage projects that span multiple teams and integrations
Experience coaching and managing teams across multiple projects and/or engagements with third parties
Experience managing key client relationships
In-depth knowledge of agile methodologies and their application
Knowledge of business KPIs, financials, and organizational leadership
Ability to provide perspective on industry and marketplace
Excellent communication and leadership skills
Strong problem-solving and decision-making abilities
Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
Proficiency in the Microsoft Office suite, including Microsoft Project and Data Visualization and Reporting tools (like Power BI and Tableau)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Experience leading development and implementation of solutions and measuring impact on clients' business
Knowledge of modern project management tools
Exposure to payments, financial services, retail banking, or merchant environments
Experience generating new knowledge or creating innovative solutions for a firm
MBA or master’s degree with relevant specialization