Senior Technical Project Manager (Unit 42) Job at Palo Alto Networks (Texas)

Job Description

The Senior Technical Project Manager will be a member of the Global Consulting Operations team and will be responsible for supporting multiple projects concurrently in partnership with our technical teams, clients, and internal stakeholders. This position will be focused on Unit 42's Proactive Service engagements, as well as Digital Forensics and Incident Response engagements, and will report directly to the Sr. Manager for Unit 42 Security Consulting Project Management.

Job Responsibility

Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed
Maintain and update status reports for external clients and customers
Identify issues and risks related to projects and overall health of the client
Ensure any identified issues/risks are escalated to the project Engagement Lead
Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion
Support the delivery of quality solutions to clients and customers, with a goal of exceeding expectations
Maintain a strong understanding of the Professional Services team’s skill sets
Partner with consulting leadership with any staffing needs for each project
Develop strong partnerships with internal and external stakeholders for each project
Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines
Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships
Comfortable with managing customer expectations and dealing with conflict

Requirements

7+ years of professional experience in Project Management, focusing in one or more of the following: Cybersecurity, Digital Forensics, Artificial Intelligence, or other related technical environments
Ability to lead multiple large-scale projects creating project plans and ensuring on-time task execution and documentation
Bachelor’s degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience
Flexibility to work nights, weekends, holidays as needed
Proven ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, multitask, and communicate with stakeholders at all levels of our client organizations
Ability to maintain confidentiality and diplomacy
Ability to communicate effectively in both verbal and written form

Nice to have

Previous direct client/customer consulting experience preferred
PMI Project Management Professional (PMP) certification or equivalent preferred
Strong proficiencies with Google Suite, Asana, and Clarizen preferred

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Senior Technical Project Manager (Unit 42)

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