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My global telecoms company is looking for a senior programme manager who has global experience of working on infrastructure & network transformation programmes on a global scale. Due to high profile of this at CEO level, we require somebody with gravitas and clear leadership presence. Our telco client is putting into place a new infrastructure technology which will transform how they deliver connectivity to businesses in the UK. Our client are evolving and upgrading their existing portfolio capabilities with a smart, modern setup that's more reliable and easier to use for its customers and easier to manage for their teams and customers. This change means our client can offer better service, more flexibility, and quicker responses to what its customers need, whether that's connecting to the cloud, switching network services, scaling up bandwidth, or improving security. The scope for the programme includes: A NaaS-based networking platform providing customers a single pane of glass: Always-On, Flexible, Secure and Future-ready; Support multiple service types offering public and private connectivity over a common access with seamless digital provisioning for B2B retail and wholesale channels; Designed to provide unique capabilities vs. competitors. The platform will evolve to offer data observability, data sovereignty, embedded network security, and virtualisation; Built on BT's 21CN network unmatched for reach, resilience, security and QoS; Leverages components and incorporates learning from other transformation programmes. The initiative is currently in design phase, working towards readiness for technical delivery over the next quarter.
Job Responsibility:
Oversee cross-functional team of PMs, PO's, BA's
Coaching and leadership of more junior talent
Requirements:
Ability to identify, design and mature delivery model spanning Business, Digital, Networks, CEX journeys, Proposition/GTM as well as interdependencies with key business strategy decisions around AI Ops, Architecture design and Channel strategy
Must be highly comfortable with uncertainty and highly innovative on plan development
Has delivered successfully on high profile global projects (c£15m Capex, c£70m programme budget)
Ideally experience managing large-scale infrastructure delivery in Telco specific context
Must be able to bridge technical complexity with customer-experience and GTM planning
Experience of working in the telco sector on major infrastructure transformation programmes
NaaS Networking project experience
Role will oversee cross-functional team of PMs, PO's, BA's - coaching and leadership of more junior talent essential