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Come build the next generation of Marketing productivity: AI agents and automations that help marketers execute faster, with higher quality and clearer measurement. You will lead the development and delivery of real, production-ready solutions that remove friction from day-to-day marketing workflows and prove impact with data. Microsoft Advertising (MSA) empowers advertisers around the world to reach their potential through digital advertising solutions on the Microsoft Advertising platform. As a Senior Technical Program Specialist focused on Marketing, you will lead the design, delivery, and continuous improvement of marketing automations and AI agents that reduce friction in real marketing workflows.
Job Responsibility:
Partner with Marketing stakeholders to understand business objectives, map key workflows, and identify high-impact automation and agent opportunities
Lead the design and delivery of agents and automations using low-code-first tools (e.g., Microsoft Power Platform and Copilot experiences), connecting them to approved data sources and workflows
When requirements exceed low-code capabilities, collaborate with engineering to define and deliver pro-code extensions using modern, AI-assisted development tools
Operationalize solutions: drive monitoring, reliability practices, and continuous improvement
partner with analytics to define success metrics and measure business impact
Lead rapid prototyping and iteration: coordinate user testing, incorporate feedback, and continuously improve the human experience and adoption
Ensure solutions follow Microsoft Responsible AI practices and applicable governance/security expectations
Lead incident reviews and drive preventive automations, training, and documentation so solutions are resilient and easy to use
Proactively research emerging trends and innovations in the industry and propose improvements
Requirements:
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects
Experience applying generative AI/LLM-based tools to business workflows, including evaluating usefulness, managing risks/guardrails, and measuring impact
Nice to have:
Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
6+ years of experience managing cross-functional and/or cross-team projects