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Entra Edge & Quality Services and Programs seeks a Senior Technical Program Manager help our teams tackle some of our most complex problems. You will create and sustain effective partnerships across our business and beyond, running programs that intersect key corporate functions like Finance. Programs you own improve our engineering processes and drive cost efficiencies. You will make it more efficient to operate hyperscale infrastructure running on millions of cloud instances globally. To do this you must be expert in business & program management, stakeholder management and cloud infrastructure and operating mission-critical services.
Job Responsibility:
COGS Management: Oversee the analysis, reporting, and optimization of COGS to ensure financial targets are met while maintaining high-quality standards
Project Management: Drive strategic programs that improve engineering processes and operational efficiency across hyperscale infrastructure
Stakeholder Collaboration: Work closely with cross-functional teams, including finance, engineering, and product management, to align strategies and objectives
Represent the team in executive forums and cross-org collaborations
Risk Management: Identify potential risks and develop mitigation strategies to ensure the timely and successful completion of projects
Performance Metrics: Implement and monitor key performance indicators (KPIs) to track the effectiveness and efficiency of TPM initiatives
Continuous Improvement: Stay current with industry trends and best practices, applying them to enhance the organization's TPM processes and methodologies
Requirements:
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Bachelor's Degree AND 6+ years experience in engineering, finance, product/technical program management, data analysis, or product development OR equivalent experience
6+ years experience managing cross-functional and/or cross-team projects
Proficient written and verbal communications skills, being comfortable creating roadmaps and presenting and storytelling to any audience or customer
Experience influencing executive leadership and executive stakeholders
Strategic planning skills and demonstrated experience at building then executing a compelling roadmap
Experience working in a role where a team/organization conceived, built, operated, and evolved cloud services – including those which are ‘mission critical’ with challenging availability targets, or services which have reached significant scale – e.g., hundreds of millions of users, millions of API calls per second
Possess technical acumen and an ability to translate what is really needed into clear requirements
Experience working in business and operational roles and managing programs that involve complex budgeting, revenue projection, or margin analysis
Ability to lead and drive consensus across team, leadership, and even organizational boundaries and to deliver outcomes – the scope of this role is division-wide
Experience working in the Identity and/or Security technology domains