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Senior Technical Program Manager

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Glean

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Location:
United States , Palo Alto

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

198000.00 - 235500.00 USD / Year
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Job Description:

Glean is seeking a Sr. Technical Program Manager (TPM) to lead complex, cross-functional initiatives that shape how our enterprise AI product evolves, scales, and delivers value to customers. This role sits at the intersection of product, engineering, design, and go-to-market, ensuring Glean’s product roadmap is executed with clarity, quality, and velocity.

Job Responsibility:

  • Lead end-to-end product development programs, spanning ideation, design, engineering, and launch
  • Build and maintain program plans that drive clarity across teams ensuring transparency in scope, timelines, and ownership
  • Drive execution excellence for cross-functional initiatives, balancing speed with quality
  • Partner with Go-To-Market and Customer Success teams to ensure readiness for product rollouts and customer adoption
  • Facilitate communication across Product, Design, and Engineering to align priorities and unblock delivery
  • Proactively identify and mitigate delivery risks, tradeoffs, and cross-team dependencies
  • Establish clear visibility into execution health using metrics such as velocity, quality, and adoption impact
  • Continuously evolve how Glean plans, tracks, and delivers cross-functional programs thereby improving predictability and accountability
  • Driving the company’s Product roadmap execution, ensuring alignment between product vision, engineering delivery, and customer outcomes
  • Structuring and managing programs for major product launches, platform enhancements, and customer-facing capabilities
  • Partnering with PMs and Eng to define clear requirements, success metrics, and launch criteria
  • Anticipating risks, resolving dependencies, and ensuring smooth execution across engineering and GTM teams
  • Improving execution rigor, building visibility into progress, blockers, and outcomes across multiple teams
  • Driving operational excellence through consistent program cadences, postmortems, and lessons learned

Requirements:

  • BS/MS in Computer Science, Engineering, or a related technical field
  • 8-10+ years of experience in technical program management with a proven track record of driving complex product programs from concept to launch in fast-paced SaaS environments
  • Deep technical background in AI/ML systems, LLMs, and agents, with an ability to translate complex capabilities into practical product impact
  • Strong understanding of software product development, including API design, data systems, and product integration patterns
  • Ability to structure multi-quarter product programs with measurable outcomes
  • Excellent written and verbal communication skills
  • able to translate between technical and business contexts
  • Demonstrated ability to manage through ambiguity, anticipate risks, and build alignment across diverse teams
  • A builder mindset
  • proactive, collaborative, and focused on enabling teams to deliver their best work
What we offer:
  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • vibrant company culture through regular events
  • healthy lunches daily

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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