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Are you a customer‑obsessed, AI‑curious problem solver who thrives in an inclusive, collaborative global team? Do you bring both technical depth and infectious curiosity to complex, high‑impact challenges? Join Engineering Operations (EngOps)—the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. As a Senior Technical Program Manager, you will play a critical role in shaping and delivering AI‑first engineering initiatives that prevent issues before they happen, embed intelligent automation, and turn rich operational signals into decisive action. You’ll operate at the intersection of engineering, data, and business outcomes—driving clarity, alignment, and measurable customer impact at scale. Azure Reliability is leading the transformation to AI‑powered operations, building scalable ML and MLOps infrastructure that enables autonomous, reliable, and secure cloud systems. We are looking for a experienced product-focused TPM who pairs deep technical expertise with a strong sense of ownership, curiosity, and a passion for applying AI responsibly to real‑world operational problems. Every day, customers entrust their businesses and reputations to our cloud. You’ll help ensure they remain secure, resilient, and ready—while helping shape the future of AI‑powered cloud operations.
Job Responsibility:
Drive a cohesive vision across teams, providing customer-centric input on priorities, communicating status and updates, while creating clarity on objectives to be delivered
Ability to create general contractor framework to deliver horizontal reliability initiatives
You can influence various engineering roles from engineer to engineering leadership
You are the creator and advocate of the Story (the why) and are responsible for describing the value and promoting the work at the appropriate external and internal venues
Define what success looks like, how we measure it, and how we get there
Create an inclusive work environment where every team member can bring their full and authentic self, where all voices are heard, and the team can deliver their best work as a result
Requirements:
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
2+ years of experience managing cross-functional and/or cross-team projects
Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
6+ years of experience managing cross-functional and/or cross-team projects