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Senior Technical Program Manager

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Bloomreach

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Location:
India , Bangalore

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Job Responsibility:

  • Lead large, multi-team programs from definition through delivery, ensuring clear scope, ownership, and measurable outcomes
  • Translate strategy into executable program plans, including milestones, timelines, and delivery cadences
  • Drive cross-functional alignment across Engineering, Product, Design, and Business stakeholders, including facilitation of trade-offs and conflict resolution
  • Partner closely with Engineering Owners to facilitate technical delivery execution while ensuring they have the context, support, and resources needed to succeed
  • Establish and run program governance and coordination rituals (e.g., reviews, syncs, decision-making forums) to maintain alignment and execution momentum
  • Maintain clear visibility into execution progress, proactively surface risks or delivery gaps, and drive timely escalation and resolution when required
  • Own structured risk, issue, and dependency management (including maintaining logs/trackers), ensuring mitigation plans, clear ownership, and follow-through
  • Ensure consistent, accurate, and leadership-relevant program reporting and communication
  • Support effective resource coordination across participating teams to avoid bottlenecks and protect delivery outcomes
  • Own and continuously evolve the execution framework across assigned product streams, driving improvements in cadence, transparency, and delivery predictability through structured feedback loops and iterative refinement

Requirements:

  • 5+ years of experience in Technical Program Management, Program Management, or related roles in a technology-driven environment
  • Demonstrated success in leading complex, cross-functional programs to deliver cloud software by involving multiple teams, dependencies, and stakeholder groups
  • Strong understanding of software development lifecycles and modern product development practices
  • Experience partnering with Engineering Owners/Leads and Product Managers to deliver customer-impacting outcomes
  • Proven experience with risk, dependency, and issue management, including structured escalation and resolution practices
  • Experience preparing clear, executive-friendly program reporting and facilitating decision-making
  • Proficiency with delivery and collaboration tools such as Jira, and Confluence (or equivalent)
  • Experience in SaaS, Enterprise Software and/or high-growth engineering environments
  • Software Development or Technical Product experience is a strong advantage
What we offer:
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach
  • Leader Development Program
  • $1,500 professional education budget on an annual basis
  • Employee Assistance Program
  • Subscription to Calm - sleep and meditation app
  • ‘DisConnect’ days
  • Facilitated sports, yoga, and meditation opportunities
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers
  • Restricted Stock Units or Stock Options
  • Company performance bonus
  • Employee referral bonus of up to $3,000
  • Work anniversary rewards

Additional Information:

Job Posted:
February 17, 2026

Work Type:
Remote work
Job Link Share:

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