Senior Technical Program Manager

Are you energized by turning ambiguous, high-stakes customer problems into crisp, executable technical plans that ship? Do you thrive at the intersection of customers, engineering, and applied science—driving AI solution delivery from use-case definition through production outcomes? The Industry Solutions Delivery (ISD) Engineering & Architecture Group (EAG) is a global consulting and engineering organization that supports Microsoft’s most complex and leading-edge customer engagements. We partner with strategic customers to deliver applied AI capabilities, establish repeatable delivery patterns, and improve how teams build, validate, and operationalize AI solutions at scale. As a Senior Technical Program Manager, you will be accountable for the “what, how, and when” for customer delivery. On this team, you will serve as the product owner for the engagement, the day-to-day customer owner, and a key owner of the technical strategy. You will translate customer problems into a prioritized plan, guide technical direction with engineering and applied science partners, and ensure we ship solutions with measurable business impact.