CrawlJobs Logo

Senior Technical Program Manager (Network Fiber)

https://www.microsoft.com/ Logo

Microsoft Corporation

Location Icon

Location:
United States , Redmond

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

119800.00 - 234700.00 USD / Year

Job Description:

Cloud Operations and Innovation (CO+I) is the engine that powers Microsoft’s cloud services. The team is responsible for designing, building, and operating our unified global datacenters; managing the demand planning and capacity utilization of our unified infrastructure; and for operating the physical infrastructure (including supply chain, hardware, power, security, and workflow teams). We focus on smart growth with an emphasis on automation, data driven engineering, cost-effectiveness, and environmental sustainability. We deliver the core infrastructure and foundational technologies for Microsoft’s over 200 online businesses including Azure, Bing, MSN, Office 365, Xbox Live, Skype, and OneDrive. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. The Cloud Infrastructure Acquisitions Network team is responsible for the acquisition of Fiber, Edge, Egress and Peering solutions supporting all of Microsoft’s online services infrastructure. We work with various network engineering, capacity, and long-range planning teams on a collaborative basis to ensure the Microsoft network has the highest quality and availability globally. We're looking for someone with experience in a fast-paced production environment, you must be agile and able to adapt to changing conditions and priorities. The successful candidate will need analytical, excellent communication, and collaboration skills. You will be working with people from many different teams and backgrounds. You must be able to influence others and work cross-functionally to achieve broad goals. You must be able to work independently and drive for impact and results. A proven track record of successfully managing projects and stakeholders, removing overhead and improving workflows is a primary skill set needed to be successful in this role.

Job Responsibility:

  • Responsible for developing business and technical requirements that feed into development teams for tooling and reporting enhancements
  • Work closely with development and administrative teams to ensure that new features and functionality are implemented per specification
  • Collaborate with internal teams to identify and define tooling enhancements that create efficiency through process streamlining, system integration and automation
  • Drive continuous improvement in business processes and tools to enable rapid growth and scale
  • Communicate progress internally and collaborate with network deployment teams
  • Manage Technical Project Managers and Data Analytics staff
  • Perform leadership responsibilities for the team, including conducting performance evaluations, coaching both individual team members and the group, and preparing monthly and quarterly team metrics and reports for senior leadership

Requirements:

  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 1+ years' project or people management experience
  • 1+ years' of experience managing cross-functional and/or cross-team projects
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have:

  • Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 2+ years of people management experience
  • 6+ years of experience managing cross-functional and/or cross-team projects
  • 8+ years of experience in networking technologies or Telecommunications industry with a focus on Network tooling (GIS, TEM, and ticketing systems used for processing network tasks)
  • Demonstrated understanding of Security Access Controls
  • Demonstrated business systems analytic skills with a focus on developing business requirements, translating to technical specifications and leading cross functional team through implementation of new system features and enhanced functionality
  • 7+ years of engineering experience leading, defining and delivering projects or services
  • Demonstrated ability to work closely with technical/engineering teams
  • 7+ years’ experience managing service suppliers (or equivalent QBR experience)
  • In-depth knowledge of performance metrics
  • Demonstrated MS office skills (Word, Excel, PowerPoint, Visio, Bi-Dashboards)
  • 8+ years of experience in networking technologies
  • 8+ years of GIS tooling experience (as power user or administrator)
  • Demonstrated understanding of domestic and global carrier networks
  • Experience with Microsoft Dynamics

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Technical Program Manager (Network Fiber)

System Support Manager-Engineering & Construction Applications

Brightspeed has an exciting opportunity for a System Support Manager – Engineeri...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's in network technology/engineering or relevant professional experience
  • 7 years’ experience with Telecom industry, Network systems, Driving software development lifecycle and Technical Project Management
  • Experience with IT systems requirements & development, agile processes, end to end & UAT testing
  • Application specific experience: IQGeo, AutoCAD, MicroStation
  • UI/UX - JavaScript, React JS
  • Experience with data visualization tools (Power Platform, Big Query or Data Lake)
  • Experience with PL/SQL development specific to PostgreSQL, Oracle and MySQL databases
  • Demonstrated experience in crisis management
  • Firm grasp of networking concepts including Fiber and PON networks
  • Ability to understand and explain complex technical information
Job Responsibility
Job Responsibility
  • Drive advanced technical direction and support for multiple applications within the Engineering and Construction system stack
  • Define, document, design, test and implement strategies to enhance & support Network Systems including Engineering, Service Delivery & Assurance, NOC and Field Operations
  • Strong leadership skills. Ability to work directly with internal and external IT partners as well as End Users.
  • Support the IT Agile process with strong knowledge of JIRA
  • SQL, Dashboards, Kanban, queries etc. by clearly documenting technical requirements and use cases
  • Ability to perform RCA (Root Cause Analysis) post system outage
  • Balance priorities from complex cross functional teams while developing innovative system solutions to business challenges
  • Build technical guidelines used by Learning & Development for curriculum creation & training as well as end user self-serve consumption
  • Present program updates/status to leadership and stakeholders
  • Ability to prioritize system enhancements request
What we offer
What we offer
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits
  • Fulltime
Read More
Arrow Right

System Support Manager-Engineering & Construction Applications

Brightspeed has an exciting opportunity for a System Support Manager – Engineeri...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's in network technology/engineering or relevant professional experience
  • 7 years’ experience with Telecom industry, Network systems, Driving software development lifecycle and Technical Project Management
  • Experience with IT systems requirements & development, agile processes, end to end & UAT testing
  • Application specific experience: IQGeo, AutoCAD, MicroStation
  • UI/UX - JavaScript, React JS
  • Experience with data visualization tools (Power Platform, Big Query or Data Lake)
  • Experience with PL/SQL development specific to PostgreSQL, Oracle and MySQL databases
  • Demonstrated experience in crisis management
  • Firm grasp of networking concepts including Fiber and PON networks
  • Ability to understand and explain complex technical information
Job Responsibility
Job Responsibility
  • Drive advanced technical direction and support for multiple applications within the Engineering and Construction system stack
  • Define, document, design, test and implement strategies to enhance & support Network Systems including Engineering, Service Delivery & Assurance, NOC and Field Operations
  • Strong leadership skills. Ability to work directly with internal and external IT partners as well as End Users.
  • Support the IT Agile process with strong knowledge of JIRA
  • SQL, Dashboards, Kanban, queries etc. by clearly documenting technical requirements and use cases
  • Ability to perform RCA (Root Cause Analysis) post system outage
  • Balance priorities from complex cross functional teams while developing innovative system solutions to business challenges
  • Build technical guidelines used by Learning & Development for curriculum creation & training as well as end user self-serve consumption
  • Present program updates/status to leadership and stakeholders
  • Ability to prioritize system enhancements request
What we offer
What we offer
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits
  • Fulltime
Read More
Arrow Right

Senior Engineer (Power Engineer)

Brightspeed is seeking a Senior Engineer (Power Engineer) to design, implement, ...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideal candidate located in the North region (WI, MI, IL, IN, OH, MO)
  • Associate degree or equivalent education in Electrical Engineering, Power Systems Engineering, or related field, or equivalent work experience
  • 5+ years of experience designing DC power systems in telecommunications, engineering, network planning or equivalent
  • Strong knowledge of -48V DC systems, rectifiers, batteries, grounding, and bonding
  • Proficiency with one-line diagrams, load calculations, and design packages
  • Familiarity with Telcordia, NEC, OSHA, and industry best practices.
  • Knowledgeable and skilled in planning /engineering and reading technical construction drawings/documents
  • Understanding of transport and router equipment/technologies and protocols, along with layer 2 and layer 3 ethernet and transport networking
  • Product knowledge of Cisco and Nokia routers, Ciena and Fujitsu transport devices, Calix and Adtran access devices, localized power such as fuse panels and BDFB power bays, fiber management, and fiber optic modules
  • Knowledgeable and some experience in systems/tools such as SAP, IQGeo, CO Power Database, WMS, Service Now, Armor, One Control for Ciena 6500, Netsmart 1500 for Fujitsu, TNMS for Infinera, Smartsheet and Microsoft Office
Job Responsibility
Job Responsibility
  • Designing and reviewing DC power systems for Central Office and Core locations, including rectifiers, batteries, BDFB’s, PBD’s, distribution panels, inverters, automatic and manual generator transfer switches, grounding, fused, and unfused cabling)
  • Preparing and maintaining detailed engineering documentation—drawings, load calculations, and material specifications
  • Evaluating and standardizing power equipment and configurations for reliability and compliance
  • Collaborating with transport, OLT, and implementation teams to align project schedules
  • Supporting installation and commissioning of power systems, including site reviews, troubleshooting, and test verification
  • Ensuring adherence to Brightspeed standards, Telcordia GR-513, NEC, and applicable safety and compliance codes
  • Tracking power capacity, utilization, and redundancy to support network growth
  • Conducting preventive maintenance programs and power audits
  • Providing input to RFPs, vendor evaluations, and technology pilots for DC power modernization efforts
  • Conducting load analysis, redundancy planning, and capacity forecasting to meet future network demands as required to ensure sufficient backup power
What we offer
What we offer
  • competitive medical, dental, vision, and life insurance
  • an employee assistance program
  • a 401K plan with company match and a host of voluntary benefits
  • Fulltime
Read More
Arrow Right

Senior Manager Field Operations

Brightspeed is looking for an experienced Senior Manager Field Operations to joi...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent education and experience
  • Typically, 5-7 years related experience
  • 2+ years previous manager level leadership experience preferred
  • Ability to pro-actively seek new opportunities to increase operational efficiency
  • Proven strong oral and written communication skills and ability to successfully deliver presentations to executive level
  • Demonstrated ability to self-manage and self-motivate without oversight to achieve results
  • Deadline driven with strong organizational, time management and analytical skills
  • Ability to analyze and manage financial data and capital and expense budgets
  • Ability to manage multiple projects simultaneously, demands with competing priorities, all while making timely decisions
  • A desire to work in a fast-paced, results driven organization
Job Responsibility
Job Responsibility
  • Manages a local field force of about 100 technicians and 6 supervisors, responsible for internet and telephony service provisioning and network maintenance, ensuring quality, efficiency, and safety
  • Reporting to the Director of Operations and working independently on day-to-day operations
  • Managing the Area Supervisors who are responsible for the continuous operations of installation and repair of outside plant activities
  • Primary Field Operations POC in all union negotiations, acting in partnership with corporate labor teams to negotiate new contracts, enabling the best financial and long term interest of the company
  • Motivating all employees to give the absolute best service at the lowest cost while keeping up with modern technology and determining the best long-term solution for the Company while staying within the budget
  • Arranging for adequate personnel training while maintaining an effective installation and maintenance schedule
  • Managing multiple activities in a rapidly changing technological environment, at the same time, maintaining. positive relationships with customers, community organizations, service groups and government entities. Must work within the framework of the overall operation by blending department responsibilities into an efficient, effective result
  • Selecting competent staff in accordance with legal, corporate and department hiring guidelines
  • Developing an effective staff by motivating, training, performance managing and evaluating employees
  • Contributing to the Company's financial objectives through efficient administration of sales marketing programs within the district and providing input to sales on new products for service area
What we offer
What we offer
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits
  • Fulltime
Read More
Arrow Right

Senior Manager, Field Operations

Brightspeed is looking for an experienced Senior Manager, Field Operations to jo...
Location
Location
United States , Kernersville
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent education and experience
  • Typically, 5-7 years related experience
  • 2+ years previous manager level leadership experience preferred
  • Ability to pro-actively seek new opportunities to increase operational efficiency
  • Proven strong oral and written communication skills
  • Ability to successfully deliver presentations to executive level
  • Demonstrated ability to self-manage and self-motivate without oversight to achieve results
  • Deadline driven with strong organizational, time management and analytical skills
  • Ability to analyze and manage financial data and capital and expense budgets
  • Ability to manage multiple projects simultaneously, demands with competing priorities, all while making timely decisions
Job Responsibility
Job Responsibility
  • Managing a local field force of about 100 technicians and 6 supervisors, responsible for internet and telephony service provisioning and network maintenance, ensuring quality, efficiency, and safety
  • Reporting to the Director of Operations and working independently on day-to-day operations
  • Managing the Area Supervisors who are responsible for the continuous operations of installation and repair of outside plant activities
  • Primary Field Operations POC in all union negotiations, acting in partnership with corporate labor teams to negotiate new contracts, enabling the best financial and long term interest of the company
  • Motivating all employees to give the absolute best service at the lowest cost while keeping up with modern technology and determining the best long-term solution for the Company while staying within the budget
  • Arranging for adequate personnel training while maintaining an effective installation and maintenance schedule
  • Managing multiple activities in a rapidly changing technological environment, at the same time, maintaining. positive relationships with customers, community organizations, service groups and government entities. Must work within the framework of the overall operation by blending department responsibilities into an efficient, effective result
  • Selecting competent staff in accordance with legal, corporate and department hiring guidelines.
  • Developing an effective staff by motivating, training, performance managing and evaluating employees
  • Contributing to the Company's financial objectives through efficient administration of sales marketing programs within the district and providing input to sales on new products for service area
What we offer
What we offer
  • Competitive medical, dental, vision, and life insurance
  • Employee assistance program
  • 401K plan with company match
  • Host of voluntary benefits
  • Fulltime
Read More
Arrow Right

Senior Manager, Inside Plant (ISP)

This role requires the ability to work lawfully in the U.S. without employment-b...
Location
Location
United States , Billings
Salary
Salary:
Not provided
corporate.charter.com Logo
Spectrum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering or equivalent work experience
  • 10+ years engineering experience
  • 4+ years management experience
  • 3+ years project management experience
  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner
  • Ability to use personal computer and software applications
  • Ability to use handheld communication devices and applications
  • Ability to differentiate between different sizes and colors of wires
  • Ability to make cable connections in tight spaces by bending, reaching, twisting
  • Ability to work with small components and wires to make cable connections
Job Responsibility
Job Responsibility
  • Lead and manage the Inside Plant Operations group, ensuring flawless execution in the reception and distribution of off-air, satellite, and digital transport programming
  • Implement consistent operating, configuration, and engineering standards using coaxial cable and fiber optic transmission technologies
  • Oversee the installation, construction, operation, and repair of all equipment at Headend, COLO, OTN, and Hub locations
  • Guide long-range planning, manage day-to-day activities, and handle on-call rotations
  • Be responsible for the employee lifecycle, including performance management
  • Assist in capital and expense forecasting
  • Develop a strategic, disciplined, detailed and structured team and assist with developing their direct reports as to drive a high-performance culture and environment
  • Lead a structured, consistent, and disciplined execution of ISP activities
  • Oversee all cabling, equipment installation, power and cooling follows corporate TQA standards
  • Lead efforts to ensure field compliance with corporate standards, as well as Federal Communications Commission (FCC) regulations
What we offer
What we offer
  • A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life
  • Fulltime
Read More
Arrow Right

Senior Manager, Planning & Engineering

Valley Fiber Ltd. is seeking a Senior Manager, Planning & Engineering to lead ou...
Location
Location
Canada , Winkler
Salary
Salary:
Not provided
valleyfiber.ca Logo
Valley Fiber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of design experience in telecommunications or utilities
  • 5+ years of experience leading engineering or design teams
  • Graduate of a technical college program in civil, electrical/telecommunications, GIS, or equivalent experience
  • Strong knowledge of OSP design practices and municipal permitting requirements (MTI permit experience an asset)
  • Experience in both aerial and underground telecommunications design and construction
  • Background in OSP telecommunications infrastructure design and/or construction
  • Fiber optic deployment experience (FTTH, FTTx, long-haul, local access) considered an asset
  • Familiarity with applicable codes and standards (CSA, provincial, etc.)
  • Professional Engineer (P.Eng.) designation is an asset.
Job Responsibility
Job Responsibility
  • Ensure departmental milestones and performance targets are consistently met or exceeded
  • Establish and maintaining relationships with municipalities and permitting authorities
  • Oversee the delivery of high-quality engineering outputs—on time and within budget
  • Conduct final reviews of completed work to ensure accuracy and protection of existing underground/civil infrastructure for new OSP installations
  • Support projects including FTTH deployments, permitting, fiber-to-the-suite, and greenfield residential/commercial developments
  • Manage day-to-day operations related to the expansion and sustainment of existing telecommunications networks (relocations, infrastructure modifications, etc.)
  • Work closely with departmental supervisors to ensure all work aligns with defined scope and standards
  • Maintain project schedules and engineering deliverables
  • Manage budgets and timelines for assigned work
  • Integrate safety considerations into all engineering designs
What we offer
What we offer
  • Comprehensive benefits package
  • Staff discounts on internet services and select local businesses
  • Opportunities for professional development, added responsibility, and career advancement
  • The chance to work on meaningful projects that positively impact the daily lives of Manitobans
Read More
Arrow Right

Operational Readiness Lead

Brightspeed has an exciting opportunity for an Operational Readiness Lead specia...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent of 5+ years of Telecommunication Network experience
  • Passionate about leading people, driving change, and focused on innovating systems and support through collaboration
  • Strong Project Management skills and experience
  • Experience and knowledge in the Telecommunications network(s) (Voice, Transport, Metro, Access, In-Home)
  • Experience with lab and test plan execution
  • Innovative, strategic thinker and decision maker
  • Strong problem-solving and execution skills in driving transformation and change
Job Responsibility
Job Responsibility
  • Help develop a scalable and robust cross-domain E2E transformation workflow management process including design, implementation, execution, monitoring, and quality assurance for Mass Markets (MM) and Enterprise & Wholesale (E&W)
  • Drive long-term modernization and technical advancement planning for Field Operations programs
  • Support program operational deployment activities including T-40 planning, deployment logistics, stakeholder support and readiness communications
  • Lead the domain to develop and drive testing related strategies, requirements, operational readiness and implementation in alignment with business strategies
  • Direct and develop business specific test cycles and cases that provide “Day in the Life” based readiness testing scenarios
  • Define operational business readiness stage gate criteria for activities including: minimal viable product (MVP), production testing, first office application (FOA) and general availability (GA)
  • Direct comprehensive end-to-end (E2E) testing spanning from Buy Flow to Billing, meticulously documenting daily outcomes including pass, fail, exceptions, defect handling, and retesting ensuring a seamless flow in both User Acceptance Testing (UAT) and production environments, meeting program deadlines
  • Chair the daily UAT and ORT testing sessions, facilitating active participation from all essential stakeholders and subject matter experts (SMEs)
  • Take the lead in crafting daily testing readouts and executive summaries by facilitating discussions with key stakeholders, ensuring alignment, and delivering cohesive information to the Executive team
  • Define and effectively communicate any significant risks and dependencies to the leadership team, ensuring clarity and transparency
What we offer
What we offer
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits
  • Fulltime
Read More
Arrow Right