Senior Technical Program Manager, Membership Job at Uber (San Francisco)

Senior Manager, Customer Advocacy and Community

Our Customer Marketing team is seeking a strategic, data-driven, and experienced...

Location

United States , Mountain View; Draper; Raleigh; Remote

Salary:

145000.00 - 170000.00 USD / Year

Egnyte

Expiration Date

Until further notice

Requirements

5+ years of experience in B2B SaaS Customer Advocacy, with experience in Community and CAB Management
Experience building cross-functional customer advocacy programs that span Customer Success, Marketing, and Product organizations
Proven track record of building and scaling online communities that drive measurable engagement and customer satisfaction
Strong project management skills with the ability to manage multiple initiatives simultaneously
Excellent written and verbal communication skills, with the ability to engage both executive and technical audiences
Demonstrated analytical capabilities and the ability to translate insights into actionable strategies

Job Responsibility

Own the end-to-end creation of customer stories, testimonials, videos, and reviews, from identifying candidates through final delivery
Coordinate customer reference requests, proof points, and evidence for Sales while actively growing and maintaining a strong reference pool
Partner with Marketing and Sales to deploy advocacy content across demand generation, brand, and enablement programs
Track testimonial and reference effectiveness, using data to inform strategy and demonstrate measurable outcomes
Drive customer reviews on G2 and Gartner Peer Insights through structured outreach and engagement. Tracking review volume, ratings, and sentiment to measure program health and inform strategy
Lead the online Egnyte Customer Community (Gainsight), developing and executing strategies to increase engagement, foster peer-to-peer connections, and promote the sharing of best practices
Leverage automation tools such as Gainsight Playbooks and Rules Engine to deliver personalized engagement journeys, milestone communications, and re-engagement campaigns
Analyze Community performance metrics and prepare regular reports on engagement, adoption, and business impact, providing data-driven recommendations for continuous improvement
Moderate and maintain a healthy Community environment by ensuring all discussions receive timely responses, verifying solutions, and keeping conversations constructive and on brand
Build and scale our industry Customer Advisory Boards (CABs) and Technical Advisory Board (TAB) as strategic forums to deepen relationships with key customers and surface insights that inform product and business decisions

What we offer

Competitive salaries and comprehensive benefits
Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
Paid holidays and sick time
401(k) with company match
Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
Modern and collaborative offices located in Draper, UT
Raleigh, NC
Mountain View, CA
Reading, England, and Poznan, Poland

Fulltime

Associate General Counsel

We are looking for an Associate General Counsel to support a mission-driven orga...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Juris Doctor degree from an accredited law school and active bar membership in good standing
Approximately 3 to 4 years of legal experience advising nonprofit organizations or similarly regulated entities
Demonstrated background in commercial contracts, contract negotiation, and procurement matters involving federal compliance standards
Working knowledge of legal frameworks such as Uniform Guidance, federal grant requirements, and healthcare-related fraud and abuse considerations, including Anti-Kickback Statute principles
Experience counseling clients on corporate law, corporate governance, and risk management issues
Ability to communicate complex legal concepts clearly through trainings, presentations, and practical day-to-day advice
Strong judgment, organizational skills, and the ability to manage multiple priorities in a collaborative environment

Job Responsibility

Advise internal stakeholders on procurement, vendor, and commercial contracting matters with attention to federal regulatory requirements applicable to nonprofit and grant-funded organizations
Act as legal and compliance counsel on issues involving organizational risk, policy adherence, and enterprise compliance programs for the organization and related entities
Support senior legal and compliance leadership with investigations, policy interpretation, and day-to-day guidance on compliance and risk management priorities
Oversee legal operations connected to contract administration and legal request workflows in coordination with technology teams, administrative staff, and external service providers
Develop and deliver webinars, presentations, and other educational resources on legal and compliance topics for community health center personnel and internal teams
Provide responsive technical guidance to community health centers and affiliated stakeholders on compliance-related questions and emerging legal concerns
Lead legal oversight of medical-legal partnership programs, including grant-related activities and supervision of internal or external program contributors, as applicable
Serve as principal counsel to affiliated business units and subsidiary organizations on governance, contracting, and operational legal matters
Represent the legal department in committees, cross-functional working groups, and organizational meetings as assigned by leadership

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Nowra

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments)
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery, in alignment with the Practice Leader – Design/Drafting for Community Development
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader, through attendance and presentation of papers at conferences, attendance at industry events and through membership of professional associations where relevant
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle including recruitment suggestions, career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development
Review and monitor staff to ensure that performance objectives are being met, staff are engaged and performance issues are managed promptly, an awareness of mental health, and the general well-being of the staff
Foster a success-oriented environment within the teams by displaying collaborative behaviours and exerting measured and balanced influence
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery
Promote a happy, supportive, and inclusive culture aligned with the core values to support the strategic intent of the business
Manage performance and compensation of the teams through yearly employee performance reviews

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment
Option to purchase up to 4 weeks additional leave
Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Wollongong

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations.
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team.
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement.
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments).
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams.
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects.
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes.
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders.
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations.
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice.

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery. This is to be done in alignment with the Practice Leader – Design/Drafting for Community Development
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader, through attendance and presentation of papers at conferences, attendance at industry events and through membership of professional associations where relevant
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle including but not limited to
recruitment suggestions, career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development.
Review and monitor staff to ensure that performance objectives are being met, staff are engaged and performance issues are managed promptly, an awareness of mental health, and the general well-being of the staff.
Foster a success-oriented environment within the teams by displaying collaborative behaviours and exerting measured and balanced influence.
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
Promote a happy, supportive, and inclusive culture aligned with the core values to support the strategic intent of the business.

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment.
Option to purchase up to 4 weeks additional leave.
Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Global Head of Operational Risk - Markets & Broker Dealers

The 2nd LoD Global Head of ORM- Markets & Broker-Dealers is responsible for lead...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Graduate-level education or equivalent experience
15+ years direct experience as an executive-level risk professional in a large, global financial services organization with responsibility for managing risks and related operational processes and markets
Commercial experience highly required, including front office business management, trade execution / management / supervision, product development, in-business risk and control, and operations/middle office management functions
Proven subject matter expertise in operational risk management including process and controls engineering
Strong working knowledge of operational risk management frameworks in a global organization
Demonstrated success in managing and advising on risk policy/strategy
Subject Matter Expert in financial instruments, risk metrics and control design/performance optimization strategies
Expert analytical, technical and quantitative skills including knowledge of control testing and assessment best practices
Expert knowledge of treasury, market risk, credit, liquidity management, secured financing, securitization, and derivative products
Proficient in MS Office applications (Excel/VBA, Word, PowerPoint) and SQL

Job Responsibility

Own and drive implementation and maintenance of the operational risk management framework including: policies, standards, technology and tools, monitoring and governance for Global Markets end-to-end inclusive of product control and business execution / Markets Operations
Review and agree with 1LOD the Appetite or Tolerance levels for Operational Risk categories together with the key indicators and thresholds for warning and breach
Ensure that Ops Risk for the Business (and country/business/LV, as applicable) is managed to defined Risk Appetite or Tolerance levels. In case risk levels are in potential and/or actual breach of defined thresholds, ensure risk exposure is well understood and there is a robust Path to Green to avert/remediate breach within an acceptable time frame
Review and confirm appropriateness and adequacy of first line risk identification, assessments (i.e. KMORs, MCA (RCSA), scenario analyses, third party reviews)
Where necessary, conduct independent second line operational risk assessments (e.g., reviewing control design and effectiveness of key processes, end-to-end deep dives of significant control breaks that impact multiple risk categories, lessons learned and near misses) and root cause assessments
Create aggregated risk profile for the Business using a combination of first line and independent second line assessments
Evaluate the quality and execution of the Business control design and effectiveness assessments and drive business efforts as needed to strengthen risk management, controls and other risk mitigation efforts
Escalate significant or unaddressed risk issues and control environment concerns to Business and Risk Leadership
Assess that the Business has the appropriate skills and experience and capacity for managing operational risks, and for implementing the operational risk framework
Lead 2nd line operational risk oversight of Product and New Activity risk management including NAC approval/voting membership, as well as regular monitoring of the Business portfolio of Products and Services

Fulltime

Senior Architect

We are looking for a Senior Architect for one of our clients. Start date: ASAP. ...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Lobellia

Expiration Date

Until further notice

Requirements

At least 10 years of total experience with a minimum of 5 years on Airport projects
Barch / March Degree or equivalent
Experience of leading teams or projects
Experience of designing a large-scale project from beginning to completion
UAE/ Society of Engineers membership (meeting the criteria for Abu Dhabi Licence is a must)
Full knowledge of Statutory Authorities requirements
Full knowledge of International Codes and Standards, regulations and submission requirements
Developed knowledge of Fire & Life Safety Principles and Sustainable Design principles
Strong proficiency in Autocad and BIM (revit) skill
Excellent organizational, interpersonal and people orientation competencies

Job Responsibility

Work with the design team on the delivery of a project from the concept stage to the project completion and take the lead on the architectural and coordination aspects of the project
Responsible for ensuring the design meets all relevant International Codes and Standards required for the project
Ensuring that all project deliverables (drawings, specifications, etc) meet the contractual requirements
Responsible to ensure that all projects’ deliverables are fully coordinated technically across the different disciplines
Ensuring that works are fully coordinated with all sub-consultants
Verifying that the applicable Standard of deliverables for each stage is fully met and is reviewed for quality before submitting to the Client
Act as the project’s Design Coordinator and contribute (fully or partially) to the overall design management activities
Carry-out independent design reviews for all types of projects
Active participation in meetings, including with the Client and Stakeholders, recording of minutes and reporting
Ensure all meetings with Client’s representatives or external subconsultants are properly minuted and the minutes dispatched within the agreed time

Fulltime

Senior Counsel, Export Controls & Cybersecurity

The Senior Counsel, Export Controls & Cybersecurity will serve as Hadrian’s subj...

Location

United States , Los Angeles, Washington D.C.

Salary:

185000.00 - 250000.00 USD / Year

Hadrian Automation

Expiration Date

Until further notice

Requirements

JD from an accredited law school and active bar membership in at least one U.S. jurisdiction
7–10+ years of experience specializing in export controls, ITAR, sanctions, and related compliance matters
Experience functioning as an in-house export compliance attorney or a law firm attorney specializing deeply in export controls and regulatory compliance
Deep working knowledge of, ITAR and EAR, sanctions regimes, export licensing and compliance frameworks
Proven experience building, implementing, and owning an export compliance program
Experience advising on cybersecurity, data access, and technology controls in regulated environments
Strong business judgment and ability to translate regulatory requirements into practical, scalable solutions
Excellent communication skills and comfort advising senior leaders
Ability to operate autonomously in fast-paced, high-growth environments
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Job Responsibility

Serve as Hadrian’s primary legal owner for ITAR, EAR, sanctions, and export-related compliance
Design, implement, and continuously improve Hadrian’s export compliance program, policies, and internal controls
Draft, enforce, and maintain policies related to: ITAR / EAR compliance, Technology Control Plans (TCPs), Foreign national access, Data access and system permissions, International travel and visitors
Advise on export classification, jurisdiction, licensing strategies, exemptions, and disclosures
Oversee compliance related to: Hiring and onboarding, Sanctions and trade restrictions, International travel and assignments, Cloud systems and databases containing controlled technical data, Data security and transfers
Partner with Security, IT, and Engineering on cybersecurity, system access controls, and segregation of export-controlled data
Support cybersecurity and data protection obligations tied to government, defense, or regulated programs
Develop and deliver training for employees, managers, and leadership on export and cybersecurity compliance
Support audits, investigations, and regulatory inquiries as needed
Monitor regulatory changes and proactively assess impact on business operations

What we offer

Medical, dental, vision, and life insurance plans for employees
401k
Relocation support may be provided for certain situations, based on business need
Flexible vacation policy

Fulltime

Senior Health, Safety, Security & Environment Executive

As member of the JLL India HSSE team, this individual will be responsible for im...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Minimum 2-4 years’ experience developing, implementing, and managing HSSE programs in Facilities
Strong track record HSE management experience within Operational Management systems and working with corporate clients
Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSSE regulatory environment in major markets
Appropriate recognized Professional HSSE qualifications and memberships
Experience of implementing HSE technology platforms and data management tools across multiple countries & regions
Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio
Practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes
An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure
A strong orientation to goals and measurable results
Ability to influence, partner and operate strategically

Job Responsibility

Implement Global WD HSSE and Client strategic objectives
Manage and reduce operational risks by providing guidance and advice on HSSE risk management at all levels
Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation
Ensure a continued working knowledge of relevant current legislation
Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks
Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards
Manage account for incident and accident investigations
Support implementation of an effective account HSSE communication plan
Foster a Culture of Safety across the Account
Lead, manage and develop the Account HSSE culture

What we offer

Entrepreneurial, inclusive culture
Total Rewards program (career, recognition, wellbeing, benefits and pay)
Fulfilling career full of varied experiences

Fulltime

Select Country

Senior Technical Program Manager, Membership

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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