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The Senior Technical Program Manager, Media Content Engineering (‘MCE’) will be responsible for the planning and execution of large, complex cross-team initiatives across Media and Content engineering teams. You must have a proven track record of program management of enterprise-wide media processing projects, including triage & prioritization, cross-functional interdependencies, alignment, and implementation. The primary focus is the orchestration of engineering and program leadership for the development of a unified content management and media processing platform. This role will integrate program management best practices with prioritized decision making of MCE engineering stakeholders and drive execution of impactful initiatives that will unlock platform capabilities in support of our diverse content catalog, and enable content quality enhancements that will allow optimal experiences for our consumers. In addition, this represents an exciting opportunity to be a senior member of a newly formed team of technically-focused, enterprise-level program managers, with a focus of enablement and execution, as we continue our technology transformation for key lines of business as well as the potential to scale for 100% coverage of roadmap initiatives.
Job Responsibility:
Drive strategic large-scale engagements within Media Content Engineering
lead Program resource to ensure project success
Implement and manage triage, prioritization, and implementation of projects using JIRA boards
manage engineering resources and drive efficiencies across the organization
Anticipate systemic risks and long-term impact to influence strategy and prioritization
Apply technical understanding to ask the right questions, validate assumptions, anticipate pitfalls, and identify when solutions may impact downstream systems
Establish partnerships across technical leads and key stakeholders across engineering, quality, and content teams to provide connective end-to-end flow perspectives in key deliverables for our flagship Sirius XM product
Coordinate a program to drive a roadmap of foundational platform changes, including AWS and on-premise subsystems, to support live and on-air workflows, replay management, licensing and rights management, content entitlements, data reporting accuracies, and general content-specific reporting needs
Lead cross-functional communications, inclusive of change management and initiative status reporting
Frame tradeoffs, options, and risks clearly to help teams and leaders make informed decisions quickly
Provide escalation paths, as appropriate, to identify risks, improve execution, and remove barriers to execution
Lead preparations and ceremonies with engineering and product for cross-domain program reviews relating to Media Content initiatives
Collaborate with the Product Operations team in launch operations execution, planning/process standardization, and communications/learnings
Drive a culture of innovation and be an agent of change
Cultivate a culture that rewards aggressive pursuit of innovative solutions to problems
Requirements:
Bachelor's degree in computer science, engineering, or equivalent work experience
Deep experience in leading large-scale technology initiatives within tight deadlines and complex interdependencies
Strong architecture literacy
Minimum 5 years of experience in managing engineering programs across multiple cross-functional teams, building processes, and coordinating release schedules
Minimum 8 years of managing large-scale programs across broadcast and media infrastructure teams, cloud and on-premise operations, content acquisition and distribution, playback flows for live, near-live, and VOD media, and consumer-facing apps
Minimum 5 years of senior program management experience, with experience in executive leadership alignment and communication
Strong propensity toward relationship building
Experience working with multiple Agile methodologies
Experience with automation and/or AI tools such as ChatGPT, Gemini, etc.