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Senior Technical Program Manager - Insider Risk Investigator

United States, Multiple Locations 142800.00 - 274800.00 USD / Year · Job Posted May 28, 2026
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Job Description

The Cloud & AI organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft is one of the largest enterprise service companies in the world. The Technical Operations PM/Senior Investigator is a program leadership and senior investigator role responsible for the operational excellence of Microsoft's insider risk investigations program. This role report to the Senior Director/Chief of Insider Risk Operations, and ensures investigative rigor, consistency, defensibility, and executive level transparency across highly sensitive matters, while continuously strengthening the program to protect Microsoft's people, data, and intellectual property. Serving as the operational backbone of the insider risk program, the Head of Investigations translates risk signals into disciplined, well governed investigations that produce clear findings, actionable remediation, and sustained organizational learning.

Job Responsibility

  • Support end-to-end investigative execution, including evidence development, technical analysis, and documentation of findings aligned to established investigative standards
  • Ensure investigative work products are complete, defensible, and consistent with program expectations for rigor, evidentiary integrity, and due process
  • Contribute to translating technical investigative activity into clear, structured findings and insights for stakeholders
  • Partner with technical subject matter experts to identify, access, and interpret relevant data sources for investigative use
  • Contribute to the development and refinement of detection logic, investigative triggers, and signal quality to improve investigative outcomes
  • Apply technical expertise to support root cause analysis and evidence-based conclusions across complex investigations
  • Support the development and maturation of investigative processes, workflows, and documentation standards to scale with program needs
  • Identify patterns, gaps, and opportunities for incremental improvements in investigative processes and tooling
  • Document methodologies, lessons learned, and emerging best practices to drive consistency and program evolution
  • Collaborate closely with investigators, legal, HR, security, and compliance partners to support coordinated, cross-functional investigations
  • Ensure alignment with established processes and minimize duplication of investigative effort across teams
  • Contribute to a culture of investigative rigor, accountability, and professional excellence
  • Assist in defining and tracking program metrics to evaluate investigative effectiveness and operational performance
  • Translate technical findings into clear, actionable insights for both technical and non-technical stakeholders
  • Support the preparation of structured outputs that inform decision-making and contribute to broader risk reduction efforts

Requirements

  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 1+ year(s) project or people management experience
  • 3+ years of experience managing cross-functional and/or cross-team projects
  • Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role
  • The successful candidate must have an active U.S. Government Top Secret/SCI Security Clearance
  • This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have

  • Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 4+ years people management experience
  • 8+ years of experience managing cross-functional and/or cross-team projects
  • 1+ year(s) of experience reading and/or writing code
  • Experience supporting insider risk, trust & safety, security, or enterprise risk investigations programs
  • Demonstrated ability to produce clear, defensible investigative documentation and findings
  • Experience working with technical data sources and translating findings into actionable insights
  • Familiarity with investigative standards, evidentiary principles, and structured investigative methodologies
  • Experience operating in environments involving legal, regulatory, or sensitive personnel considerations
  • Ability to work effectively in ambiguous, cross-functional environments spanning technical and non-technical stakeholders
  • Senior experience leading complex investigations or investigative programs within government, intelligence, law enforcement, national security, or similarly regulated environments
  • Demonstrated ability to exercise independent judgment under legal, regulatory, and public scrutiny
  • Experience briefing senior executives or government leaders on sensitive matters
  • Background in federal investigations, intelligence oversight, Inspector General functions, or national security risk management
  • Experience operating within large technology organizations handling sensitive or classified information
  • Familiarity with insider threat, trust & safety, personnel security, or enterprise risk programs at scale

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