Senior Technical Program Manager, Infrastructure Job at Glean (Palo Alto)

D&T Senior Program Manager - Networks

The Snr. Programme Manager is responsible for managing and overseeing complex IT...

Location

Salary:

Not provided

Aramex

Expiration Date

Until further notice

Requirements

A university degree in Management Information Systems, computer Science or related field is essential
Minimum 12–15 years of experience in IT
At least 9–11 years in leading complex, multinational network and infrastructure projects
Experience in: Global SD-WAN rollouts and ISP consolidation
Network segmentation and security zone implementations
On-prem to cloud network transformation across hybrid environments (Azure, AWS, OCI)
Strong understanding of network governance, performance management (NPM/APM), cloud connectivity models (VPN/Direct Connect/ExpressRoute), and high availability designs
Strong understanding of IT Governance, processes, and methodologies – waterfall and agile methodologies and qualifications
Excellent leadership, communication, and analytical skills
Excellent Knowledge of performance evaluation techniques and key metrics

Job Responsibility

Manage and oversee complex IT projects from inception to completion
Ensure projects are delivered on time, within budget, and to the specified quality standards
Strategic planning, resource allocation, risk management
Lead IT project teams to achieve project goals
Maintain strong communication with stakeholders
Manage project budgets
Ensure compliance with relevant regulations and quality standards
Monitor project performance
Implement continuous improvement practices
Document all project activities

Technical Program Manager

This is a foundational and high-impact role for a Senior Technical Program Manag...

Location

Portugal , Lisbon

Salary:

Not provided

Aiven Deutschland GmbH

Expiration Date

Until further notice

Requirements

5+ years of experience in a Technical Program Manager, Technical Project Manager, or Senior Engineering Manager role, ideally within a high-growth PaaS, Cloud Infrastructure, or Developer Tools company
Demonstrated experience managing the delivery of highly technical products where deep understanding of infrastructure, data systems, or platform services was required
Proven ability to not just follow processes, but to design and implement simple, effective delivery and planning frameworks from scratch in a pragmatic, results-oriented manner
Expert capability in driving execution in an agile/lean environment, with a track record of successfully delivering complex, multi-quarter programs on time
Exceptional ability to lead and align diverse stakeholders, including Engineering, Product Management, Security, and Go-to-Market teams

Job Responsibility

Establish the TPM Function: Help define the charter, standards, and practical best practices for the TPM discipline across the Product and Engineering organization
Define Delivery Workflows: Create, document, and embed scalable delivery frameworks, rituals, and communication standards (e.g., planning, dependency management, launch readiness) that drive predictable, high-quality outcomes
Drive Complex Programs: Own the end-to-end delivery of a major, long-term roadmap track or a set of highly complex, cross-functional products, acting as the operational owner
Manage Dependencies and Risk: Proactively identify, track, and mitigate critical technical and schedule dependencies across numerous teams, conducting deep-dive technical reviews with engineering leaders to address systemic risks (scaling, architecture, security)
Tooling Improvement: Work closely with the Operations team to continuously improve the tooling that enables accurate planning, tracking, and reporting for the product delivery teams
Improve Go-to-Market: Partner directly with the Go-To-Market (GTM) team to refine and execute product launch processes, ensuring seamless internal alignment and proper technical support for sales enablement and market release
Communicate & Report: Establish and monitor key delivery health metrics, providing clear, concise, and accurate status reporting on program progress to executive stakeholders
Champion Quality: Ensure non-functional requirements (Security, Reliability, Performance) are prioritized and integrated as critical milestones throughout the entire product delivery lifecycle

What we offer

Participate in Aiven’s equity plan
With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy
Get the equipment you need to set yourself up for success
Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more)
Get holistic wellbeing support through our global Employee Assistance Program
Contribute to open-source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open-source ecosystem for developers and non-developers alike
Use up to 5 days per year to volunteer for a good cause of your choice
Join one of our team member resource groups - empower yourself and others in missions that resonate with you

Fulltime

Program Management Senior Lead

This is a dynamic product management role in the global organization requiring t...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's/University degree, Master's degree preferred
Extensive related experience including cash management and payments product expertise
Digital Assets domain expertise
Technical experience
Excellent communication skills
Senior stakeholder relationship management skills (internal and external)
Experience in the Digital Assets/blockchain space is a distinct advantage
Demonstrated experience in Product Management and/or Product Development discipline
Outstanding strategic, analytical, and critical thinking skills
Strong leadership and team building skills

Job Responsibility

Lead digital token/stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms
Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment
Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget
Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives
Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions
Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains
Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations
Support the development and execution of the digital asset strategy
Continue to expand Citi's next generation of offerings including new feature functionality, controlled experiments and the development of Citi's network of the future
Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Fulltime

Principal Technical Program Manager - AI and Search Infrastructure

Atlassians can choose where they work – whether in an office, from home, or a co...

Location

United States , San Francisco; Mountain View; Seattle

Salary:

166100.00 - 266800.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

Minimum of 5+ years of experience with deep domain expertise in the areas of Search Infrastructure (i.e. Search Quality, Search Relevance, Vector Search) or Artificial Intelligence (i.e. LLMs, Inference, Fine-tuning, Content Generation)
Minimum 10+ years of experience in Technical Product / Program Management or Technical Leadership role
Experience in 0-1 product / platform development and scaling
Excellent collaborator who can work across teams effectively and represent domain area to senior leadership (VP+ levels)
Experience in gathering product needs, setting strategy & plans, creating clear roadmap with aligned success metrics
Experience driving platform evangelization and adoption internally and with external customers (i.e. Enterprise / SMB)
Experience building platform products for Enterprise is a plus
Master degree or higher education in Computer Science is a plus
Excellent verbal, written, and facilitation skills (including experience with facilitating meetings and engaging with an executive audience)
Demonstrated experience and success leading high-impact, cross-functional programs or products

Job Responsibility

Own the strategic vision for Atlassian platform area (i.e. AI, Search Infra) with focus of driving best outcomes for customers (Atlassians)
Provide technical expertise for Atlassian platform area (AI or Search Infra)
Define product / platform strategy, plans, priorities and roadmap
Partner with engineering team and other disciplines on strategy, plans, roadmaps and execution
Lead communication with senior leadership, customers and stakeholders on regular cadence
Establish key performance indicators (KPIs) and metrics to measure the effectiveness of key initiatives / projects

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Staff Technical Program Manager

The Staff Technical Program Manager will be responsible for leading cross-functi...

Location

United States and Canada

Salary:

143000.00 - 228000.00 USD;CAD / Year

1Password

Expiration Date

Until further notice

Requirements

10+ years of technical program management experience
Accomplished leader with experience migrating organizations to program management platforms developed for scale
Deep focus on execution, follow-through and ownership
Drives simplicity, identifies process breakdowns, designs simple, repeatable and scalable processes
Excellent communicator with experience presenting to senior leaders
Accomplished at fostering cross-functional relationships and influencing alignment
A profound respect for user privacy and information security
Ask lots of questions, learn from any failures, and continually stretch yourself
Technical knowledge or experience in analytics, infrastructure, product engineering, data engineering or quality preferable but not required

Job Responsibility

Own and lead high impact, high complex or ambiguous initiatives
Identify systemic challenges, and build simple scalable processes & solutions
Foster cross-functional relationships between Product, Design, and Tech teams to deliver high quality and highly reliable apps and services
Lead team and cross-departmental planning, roadmapping, meetings
Deeply familiar with the full technical stack to facilitate complex technical conversations
Keep security and privacy front of mind in all aspects of work
Mentor TPMs in the tech organization

What we offer

Maternity and parental leave top-up programs
Wellness spending allowance
Generous PTO policy
Company-wide wellness days off scheduled throughout the year
Wellness Coach membership
Comprehensive health coverage
Company equity for all full-time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account (and friends and family discount)

Fulltime

Senior Technical Product Manager

As a Senior Technical Product Manager, Clinical Data Platform, you will be a key...

Location

United States

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

8+ years of product or technical program management experience in healthcare data platforms, interoperability, or machine learning infrastructure, with a focus on clinical data ingestion and transformation, technology-enabled services industry, or a SaaS product
Experience using and writing queries against data for the purposes of performing preliminary research to inform solution design and build internal business understanding
Strong understanding of the software development lifecycle, Agile methodologies, and cross functional collaboration across engineering, informatics and data science teams
Product development experience supporting LLM pipelines or retrieval-augmented generation workflows using structured and unstructured healthcare data
Proven ability to bridge business objectives and platform capabilities in environments requiring data standardization and semantic normalization

Job Responsibility

Define and drive both short and long term technical roadmaps for data pipeline infrastructure, ensuring scalable, reliable ingestion and transformation of structured and unstructured data across diverse upstream sources and downstream consumers to deliver maximum value with minimum risk
Partner cross functionally with engineering, analytics and key business stakeholders to identify data requirements, translate them into technical specifications and support implementation through backlog grooming, solution design and adoption oversight
Monitor pipeline performance and data quality metrics, proactively investigate anomalies with SQL or equivalent query tools to drive root cause analysis and implement improvements to support data completeness, timeliness, analytics and generative AI initiatives
Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful technical solution designs, use data to test hypotheses, and support teams throughout execution
Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & internal user feedback

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Senior Escalation Manager

Braze is at an inflection point in our maturity, with a key focus on Scalability...

Location

United States , New York City

Salary:

90000.00 - 117000.00 USD / Year

Braze

Expiration Date

Until further notice

Requirements

A skilled communicator able to effectively convey critical issue status (both verbally and written) to executive staff, go-to-market teams, and other stakeholders
Adept at translating complex technical problems into easily digestible terms for all audiences
A decisive leader capable of problem-solving and working effectively within cross-functional teams
Able to prioritize and execute tasks efficiently in a high-pressure environment
Experienced in responding to high-profile, high-impact customer/product escalations in a way that drives customer loyalty
Technically proficient with specific tools for reporting, documentation, and observability (e.g., Jira, Confluence, Salesforce, Google Workspace)
Committed to operational excellence, using data-driven decision-making to minimize risk
Proficient in creating, interpreting, and utilizing data-driven reports to inform decision-making and drive process improvements
Possess a curiosity and willingness to continuously learn about our platform and how customers use it to achieve their business outcomes
Demonstrated ability to lead, make decisions, problem-solve, and work within cross-functional teams

Job Responsibility

Manage complex escalations, ensuring proper investigation, communication, and resolution throughout the escalation lifecycle
Lead cross-functional collaboration with technical experts, support teams, and executive leadership to ensure alignment in addressing escalated issues
Support and enhance the Escalation Management Function, problem management initiatives, and the executive customer escalation process
Develop and implement comprehensive action plans and solutions to address root causes, balancing cost, risk, and resource availability
Maintain and optimize escalation protocols and processes
Triage and prioritize escalations based on urgency and business impact
Translate complex technical information into clear business cases, impacts, and risks for stakeholders at all levels
Present and report on escalations, high-profile issues, and platform incidents to the management team and executives as needed
Drive continuous improvement in processes, service standards, and goals within the Escalation Management function
Analyze escalation performance metrics and quality trends, providing data-driven recommendations for improvements

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Senior Manager, Software Engineering (Orchestration Services)

The Data and Storage Services team is responsible for handling all of Affirm’s D...

Location

United States

Salary:

232000.00 - 310000.00 USD / Year

Affirm

Expiration Date

Until further notice

Requirements

Solid leadership and interpersonal skills
10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs
Proven track record in stakeholder management, ownership, and successful delivery
Expertise in managing large-scale, geographically distributed compute and data processing systems, including data lake solutions and Workflow Orchestration frameworks
Expertise in scaling frameworks like Spark, Flink and, Kafka on Kubernetes and cloud providers like AWS, leveraging storage systems such as AWS S3 and Apache Iceberg
Capable of mentorship, cross-functional project execution, and individual contribution
Strong interpersonal, written, and verbal communication skills with a growth mindset
Experience in the data infrastructure domain and a passion for leading technical teams and contributing to Open Source solutions
Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience

Job Responsibility

Lead a team of engineers and managers with empathy while fostering a high-performance, ownership-driven & inclusive culture to develop frameworks, systems, and tools for new Affirm products
Oversee teams managing storage services including relational, key-value, and analytics storage infrastructure and tools at scale
Understand and drive business and engineering metrics, promoting a culture of reliability, security, and productivity
Collaborate with tech leads, program managers, and other engineering managers on security, tools, architecture, planning, and delivery of multiple concurrent projects
Work across the engineering organization and with internal and external partners
Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands
Lead technical decisions, projects, and roadmaps within the Batch and Streaming teams, shaping Affirm’s strategy for managing and serving orchestration workloads
Collaborate with peers, leadership, and stakeholders across platform engineering and product engineering organizations
In collaboration with tech leads, develop a multi year roadmap to design and implement frameworks, services, and tools for new Affirm products and business needs
Guide, tutor, and aid in the professional growth of junior and senior engineers within the team

What we offer

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Fulltime

Senior Technical Program Manager, Infrastructure

Glean

Location:
United States , Palo Alto

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

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