CrawlJobs Logo
ResMed Logo ResMed · IT - Software Development

Senior Technical Program Manager, Customer Identity

United States, San Diego 143000.00 - 215000.00 USD / Year · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

The primary role of Senior Technical Program Manager is to manage end-to-end cross-functional delivery of software program / projects in the Digital Platform space. Key deliverables include requirements gathering, documentation, scoping, defining goals/deadlines, resource allocation, tracking budget and implementation. Management of projects in accordance with the ResMed Quality Management System. You will partner with teams across the Digital Platform group, whose mission is to increase the speed of innovation through platforms that enable seamless development and management of intelligent digital services. You will drive complex, high-impact initiatives for the Customer Identity pillar, partnering across Platform Engineering and Product teams to deliver secure, scalable identity capabilities, while collaborating with cross-functional teams, stakeholders, and sponsors across multiple geographies.

Job Responsibility

  • Manage end-to-end cross-functional delivery of software program / projects in the Digital Platform space
  • Facilitate project and program-level processes, drive execution, escalate impediments, manage risks and help foster continuous improvement across projects and programs
  • Define project scope, set schedules, and ensure regular and timely delivery of value to end customers
  • Address resource constraints, dependencies, and timing challenges while syncing efforts across teams
  • Collaborate with product managers, engineering managers, program managers, and other stakeholders to ensure alignment with business commitments and sync points across teams
  • Manage and communicate the implementation of significant changes to planning objectives, schedules, and product configurations to internal and external stakeholders
  • Provide regular status updates, highlighting accomplishments, plans, and any issues across assigned programs
  • Perform work in a specialized area requiring a deep understanding of fundamental principles, themes, and concepts
  • Accept and manage changing priorities and address issues quickly and professionally

Requirements

  • Bachelor’s degree in Computer Science or related discipline
  • Combination of education and work experience will be considered
  • 7+ years of Program Management experience working directly with multiple agile, product and/or platform teams
  • Strong understanding of the software development lifecycle
  • Experience with agile software development tools such as Jira and Confluence
  • Excellent interpersonal, written and oral communication skills
  • Outstanding time management and organization skills
  • Adept in problem-solving, facilitating decision making and resolving conflict

Nice to have

  • Project Management Professional (PMP) certification is desirable
  • Experience in cloud-native AWS environments, preferably with exposure to identity and access management systems
  • Professional Scrum Master (PSM) or Certified ScrumMaster (CSM) certifications are preferred
  • Experience working with medical devices or a regulated environment is a plus

What we offer

  • Comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance
  • Sleep care management
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Commuter benefits
  • 401(k)
  • Employee Stock Purchase Plan (ESPP)
  • Employee Assistance Program (EAP)
  • Tuition assistance
  • Flexible Time Off (FTO)
  • 11 paid holidays plus 3 floating days
  • Eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave
ResMed - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior Technical Program Manager, Customer Identity

8 matching positions

Senior Technical Program Manager

Help shape how enterprises securely prepare for and adopt AI at scale. As a Seni...
Location
Location
Canada , Vancouver
Salary
Salary:
114400.00 - 203900.00 CAD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 2+ years of experience managing cross-functional and/or cross-team projects.
Job Responsibility
Job Responsibility
  • Lead execution of strategic workstreams supporting the Getting Customers Ready for AI initiative across Microsoft Security
  • Define and scale customer readiness frameworks, success metrics, operational processes, and adoption strategies that help organizations confidently prepare for AI
  • Partner with engineering, product management, design, research, customer experience, marketing, and field organizations to align priorities, manage dependencies, and deliver measurable outcomes
  • Lead complex technical programs spanning AI systems, security, identity, devices, governance, cloud services, and platform capabilities to ensure cohesive end-to-end customer experiences
  • Translate customer feedback, adoption patterns, and implementation challenges into actionable recommendations that inform product strategy, readiness programs, and deployment guidance
  • Establish and continuously improve operating rhythms, executive communications, KPI reporting, risk management practices, and governance mechanisms that enhance organizational effectiveness and execution
  • Define and track telemetry, operational insights, and success measures to evaluate customer readiness, adoption, and business impact.
  • Fulltime
Read More
Arrow Right

Senior Technical Program Manager

Are you passionate about leveraging your Networking technology skills to enable ...
Location
Location
United States , Multiple Locations
Salary
Salary:
119800.00 - 234700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 4+ years' experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 2+ years of experience managing cross-functional and/or cross-team projects
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Adapt to evolving priorities and drive continuous improvements across complex technical projects
  • Collaborate with cross-functional teams to ensure alignment and effective communication across organizations
  • Independently manage multiple priorities, deliver on roadmaps, and oversee governance programs for feature groups
  • Manage complex projects and stakeholder relationships, defining success criteria and ensuring effective implementation across disciplines
  • Partner with engineering teams to integrate security capabilities, ensure compliance throughout the product lifecycle, and address audit requirements for Azure Networking
  • Apply technical and analytical expertise to design solutions, champion automation, leverage data-driven decisions, and advocate for customer needs in security
  • Utilize broad expertise in security compliance, identity and access management, vulnerability management, and technical program management to drive successful outcomes and stakeholder engagement
  • Fulltime
Read More
Arrow Right

Senior Technical Program Manager

Azure is the foundation of Microsoft’s Cloud Services and is expanding our footp...
Location
Location
United States , Reston
Salary
Salary:
119800.00 - 234700.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 4+ years' experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 2+ years of experience managing cross-functional and/or cross-team projects
  • Candidates must have an active TS/SCI and be willing and eligible to upgrade to TS/SCI (with polygraph)
  • This role will require candidates to maintain the TS/SCI (with polygraph) clearance
  • Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role
  • This position requires successful verification of the stated security clearance to meet federal government customer requirements
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
  • This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
Job Responsibility
Job Responsibility
  • Drive and effectively manage strategic and complex projects with executive visibility and critical dependencies across a variety of cross functional teams
  • Engage colleagues across a large, diverse, and distributed organization to drive decisive action that delivers results for expanding the market for Azure across international governments
  • Partner with engineering, infrastructure, marketing, compliance, finance, legal, and other Microsoft teams to translate customer demand signals into platform priorities to unblock Azure growth
  • Remove customer barriers to cloud adoption by ensuring government-relevant infrastructure, security, and identity requirements are built into Azure services to support sensitive government workloads
  • Traditional PM functions: quality control, risk management, developing and tracking project schedules, communicating to key stakeholders, effective and efficient decision making, meeting deadlines
  • Conduct workshops with customers to elicit requirements and provide advice on design, development, and deployment of secure applications
  • Be Voice of Customer to share insights and best practices, engage Engineering teams to remove blockers
  • Fulltime
Read More
Arrow Right

Principal Lead Technical Program Manager - Windows Agentic Platform Security

The Windows Enterprise and Security team is building the next generation of plat...
Location
Location
United States , Redmond
Salary
Salary:
142800.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
  • 1+ year(s) people management experience
  • 10+ years of experience in program/product management or engineering
  • 3+ years of people management experience leading technical PMs
  • Demonstrated technical knowledge in areas such as Windows security, identity, isolation, or AI/agent security
  • Experience driving cross-org initiatives spanning OS, applications, and cloud services
  • Demonstrated to influence leaders and align multiple organizations
  • Experience building and scaling high-performing teams in emerging technical domains
  • Experience delivering platform or security capabilities across complex systems
  • Experience driving strategy in ambiguous, rapidly evolving technical areas
Job Responsibility
Job Responsibility
  • Own the product vision, strategy, and multi-year roadmap for agentic platform security across Windows, including security primitives for agent identity, isolation, containment, governance, and supervision
  • Drive the security roadmap for AI-powered security experiences in Windows, including OS-native capabilities that help users stay secure and recover from malicious activity
  • Define and prioritize platform investments that extend security capabilities across Windows and the broader app platform, including agent runtimes and developer-facing platform primitives
  • Partner with engineering teams to design secure end-to-end scenarios spanning agents, AI experiences, and platform integrations
  • Drive alignment across partner teams on architecture, APIs, dependencies, and release execution
  • Lead and develop a team of program managers, providing coaching, career development, and performance management
  • Build a high-performing, inclusive team culture grounded in accountability, technical excellence, and customer impact
  • Set clear goals, priorities, and deliverables across the team, ensuring alignment to broader Windows and Microsoft security strategy
  • Establish effective team operating rhythms, including planning, execution tracking, and continuous improvement
  • Maintain awareness of emerging AI and agent security threats, ecosystem trends, and customer needs to inform strategy
What we offer
What we offer
  • Certain roles may be eligible for benefits and other compensation
  • Equal opportunity employer
Read More
Arrow Right

Principal Technical Program Manager - New Product Introduction

The Microsoft Customer Experience & Success (CE&S) organization is responsible f...
Location
Location
United States , Redmond
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 6+ years’ experience in engineering, product/technical program management, or product development OR equivalent experience
  • 1+ years people management experience
  • 3+ years of experience managing cross-functional and/or cross-team projects
  • Bachelor's Degree AND 12+ years’ experience engineering, product/technical program management, or product development OR equivalent experience
  • 4+ years people management experience
  • 8+ years of experience managing cross-functional and/or cross-team projects
  • 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos)
  • 3+ years of experience in management consulting
  • Demonstrated experience driving new product into (NPI), support readiness, launch quality, or operational programs with executive visibility
  • Technical understanding of Microsoft products and solution areas
Job Responsibility
Job Responsibility
  • You will deliver the successful transformation of the NPI process landing changes within the NPI team and with Engineering, Marketing, Customer Success Unit (CSU), Customer Service and Support (CSS), and ISD - consulting
  • You will manage day-to-day operations that ensure Day Zero readiness across the release of all new products and features across solution areas as well as end of support readiness to drive customer experience and accelerate time to value
  • You will proactively identify readiness risks and drive corrective actions ahead of launch
  • You will build trusted relationships with stakeholders across CE&S and in Engineering, Marketing, and elsewhere across Microsoft and communicate readiness status, tradeoffs, and risks with clarity and credibility (including to Vice President (VP) and Corporate Vice President (CVP) level audiences)
  • You will influence decisions on launch timing, management of End of Support (EOS) and risk mitigation strategies using data driven insights and field signals
  • You will apply technical judgment across the full spectrum of product releases including Security, Identity, Compliance, Cloud, and AI Platforms
  • You will lead, coach, and develop team managers and establish a culture within the NPI organization of technical depth, customer orientation, and continuous learning and innovation
  • Fulltime
Read More
Arrow Right

Principal Technical Program Manager

Team Description: Security represents the most critical priorities for our custo...
Location
Location
United States , Redmond
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 3+ years of experience managing cross-functional and/or cross-team projects
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Job Responsibility
Job Responsibility
  • Define and lead complex technical programs with broad organizational and customer impact across Microsoft Entra
  • Drive initiatives that improve availability, scalability, security, compliance, and geographic expansion, including new region and sovereign cloud enablement
  • Translate ambiguous problem spaces into clear strategies, execution plans, and multi-year roadmaps
  • Lead deep technical discussions on architecture, design trade-offs, and operational readiness with senior engineering and product leaders
  • Align senior stakeholders across organizations and influence without authority to deliver shared outcomes
  • Anticipate systemic risks and dependencies, driving mitigation strategies across services and teams
  • Establish scalable processes and standards that improve execution quality, predictability, and transparency
  • Mentor and coach senior TPMs, raising the bar for technical rigor, program excellence, and leadership
  • Fulltime
Read More
Arrow Right

Technical Program Manager

Team Description: Security represents the most critical priorities for our custo...
Location
Location
United States , Bellevue
Salary
Salary:
100600.00 - 199000.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 1+ year(s) of experience managing cross-functional and/or cross-team projects
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Job Responsibility
Job Responsibility
  • Entra Core Services seeks a Senior Technical Program Manager to drive complex programs for capacity management in support of our global Microsoft Entra Services. The successful candidate will be chartered with delivering critical outcomes for the business units that span 70+ service engineering teams
  • Capacity management is a central function that partners closely with Microsoft Entra service engineering teams, datacenter Capacity Supply Chain & Provisioning, COGS management, as well as the core services’ buildout and automation teams. Programs you own improve our engineering processes – you will make it better to be an engineer at Microsoft Entra. You will make it more efficient to operate hyperscale infrastructure running on millions of cloud instances globally
  • We are looking for a well-rounded capacity planning program manager with strong partner management skills, supply chain knowledge, and the ability to meet our service engineering objectives while optimizing efficiency to ensure that the right capacity is available in the right place at the right time.
  • Fulltime
Read More
Arrow Right

Principal Technical Program Manager

The Cloud & AI organization accelerates Microsoft’s mission and bold ambitions t...
Location
Location
United States , Multiple Locations
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 3+ years of experience managing cross-functional and/or cross-team projects
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Job Responsibility
Job Responsibility
  • Drive the end to end program vision, roadmap, and multi year strategy for Trusted Launch and associated security programs
  • Drive ecosystem engagement across 1P & 3P customers, image publishers, OS vendors, and ISVs with adoption of Trusted Launch
  • Lead high impact, ambiguous, cross organization initiatives spanning multiple teams across Azure including core infrastructure, identity and platform security
  • Generate clarity where ambiguity exists, elevate program rigor, and ensure alignment across multiple engineering and product groups
  • Define and execute feature delivery pipelines (preview → GA → global rollout) with strong risk management, dependency alignment, and measurable exit criteria
  • Establish and own program KPIs/OKRs for security posture, adoption, reliability, performance, and customer success
  • Partner closely with engineering leads to influence architecture, shape design decisions, and ensure secure by default product behavior
  • Prominent executive presence to engage with senior leadership to communicate progress, risks, tradeoffs, and strategic recommendations
  • Proactively identify systemic issues, drive organizational improvements, and create durable frameworks and processes that scale
  • Be a hands-on data scientist with building queries & dashboards to make data-driven decisions – leveraging AI tools for quick turnaround
  • Fulltime
Read More
Arrow Right