Senior Technical Program Manager, Customer Identity Job at ResMed (San Diego)

Senior Technical Program Manager, Customer Identity

ResMed

Location:
United States , San Diego

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

143000.00 - 215000.00 USD / Year

Save Job

Apply Position

Job Description:

The primary role of Senior Technical Program Manager is to manage end-to-end cross-functional delivery of software program / projects in the Digital Platform space. Key deliverables include requirements gathering, documentation, scoping, defining goals/deadlines, resource allocation, tracking budget and implementation. Management of projects in accordance with the ResMed Quality Management System. You will partner with teams across the Digital Platform group, whose mission is to increase the speed of innovation through platforms that enable seamless development and management of intelligent digital services. You will drive complex, high-impact initiatives for the Customer Identity pillar, partnering across Platform Engineering and Product teams to deliver secure, scalable identity capabilities, while collaborating with cross-functional teams, stakeholders, and sponsors across multiple geographies.

Job Responsibility:

Manage end-to-end cross-functional delivery of software program / projects in the Digital Platform space
Facilitate project and program-level processes, drive execution, escalate impediments, manage risks and help foster continuous improvement across projects and programs
Define project scope, set schedules, and ensure regular and timely delivery of value to end customers
Address resource constraints, dependencies, and timing challenges while syncing efforts across teams
Collaborate with product managers, engineering managers, program managers, and other stakeholders to ensure alignment with business commitments and sync points across teams
Manage and communicate the implementation of significant changes to planning objectives, schedules, and product configurations to internal and external stakeholders
Provide regular status updates, highlighting accomplishments, plans, and any issues across assigned programs
Perform work in a specialized area requiring a deep understanding of fundamental principles, themes, and concepts
Accept and manage changing priorities and address issues quickly and professionally

Requirements:

Bachelor’s degree in Computer Science or related discipline
Combination of education and work experience will be considered
7+ years of Program Management experience working directly with multiple agile, product and/or platform teams
Strong understanding of the software development lifecycle
Experience with agile software development tools such as Jira and Confluence
Excellent interpersonal, written and oral communication skills
Outstanding time management and organization skills
Adept in problem-solving, facilitating decision making and resolving conflict

Nice to have:

Project Management Professional (PMP) certification is desirable
Experience in cloud-native AWS environments, preferably with exposure to identity and access management systems
Professional Scrum Master (PSM) or Certified ScrumMaster (CSM) certifications are preferred
Experience working with medical devices or a regulated environment is a plus

What we offer:

Comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance
Sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
Tuition assistance
Flexible Time Off (FTO)
11 paid holidays plus 3 floating days
Eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave

Additional Information:

Job Posted:
February 20, 2026

Employment Type:

Fulltime

ResMed - All Job Offers

Job Link Share: